IT Diploma (CS) Develop Technical Requirements(8c5d532eedff3a26497516960d0ed6a9).pdf

Asset : Login credentials to the financial software system
Threats: phishing emails, vishing calls, credential theft, which are all being used to gain access to financial system details. The attackers impersonate bankers, employees, legitimate individuals, trying to trick staff into giving out sensitive financial information.
Likelihood: High. Financial departments are a frequent target due to their sensitive information. A data breach is also likely, especially if proper security measures are not in place.
Impact: If financial detalls are compromised the company could suffer from unauthorized transactions, fraud, financial loss and financial penalties for non-compliance with data protection regulations, and damage to the organization's reputation.
Cyber Security Requirements: MFA, employee training on phishing and vishing scams, use email filtering tools which self-reporting, and least privilege models.
Asset: Employee Information
Threats: personal credentials being stolen and used to impersonate company executives, health insurance providers and ete Likelihood: High, HR and finance teams are common targets because of their access to sensitive information.
Impact: if contact details or salary information is exposed, employees could be targeted for identity theft, social engineering scams and further attacks. Breach of health records could cause a privacy legalissue.
Requirements: strong password policies, MFA, role based access controls, employee awareness training.
Asset: Company Information
Threat: Credential stealing malware can infect systems and extract stored passwords, granting attackers unauthorized access.
Likellhood: Medlum - High. many breaches occur due to compromised credentials, specially from unknowingly malware
Impact: could lead to financial fraud, data manipulation, company wide security breaches. financial penalties for non-compliance with data protection regulations, and damage to the organization's reputation
Requirements: password encryption, MFA, threat detection tools, anti-virus, regular password audits and awareness training.

1. Diploma of Information Technology
SUBJECT 1: Analyse and Plan Security Requirements
Module 3: Develop Technical Requirements for Business Solutions
Copyright
All material in this document or within this section of published material on the Equinim Hub is copyright ©
Equinim College 2024 except as outlined below, and may not, in whole or in part, and in any form or by any
means (electronic, mechanical, micro copying, photocopying, recording or otherwise) be reproduced, stored in
a retrieval system, published, transmitted or altered in any manner without prior written permission of the
copyright owner. 
Version #01-20240111
LESSON 1: BUSINESS PROCESS DESIGN
Introduction
What is Business Process Design and What Does it Involve?
Steps in Business Process Design
IT DIPLOMA (Cyber) 1.3 - Develop Technical
Requirements for Business Solutions

2. LESSON 2: COPYRIGHT AND INTELLECTUAL PROPERTY LEGISLATION IN ICT SYSTEMS DEVELOPMENT
LESSON 3: CUSTOMER AND BUSINESS LIAISON PROCESSES
LESSON 4: TECHNOLOGY CONNECTIVITY IMPLICATIONS
LESSON 5: BUSINESS MODELS AND SOLUTIONS
LESSON 6: INTERFACE REQUIREMENTS OF END USERS
Introduction
Application and Compliance
Introduction
Customer Business Liaison
Key Elements
Introduction
Importance of Technology Connectivity
Challenges
Introduction
Exploring Different Business Models
Business Solutions
Corperate Strategies for Business Solutions
Introduction

3. LESSON 7: KEY POLICIES, PROCEDURES AND DOCUMENTATION
LESSON 8: BUSINESS SOLUTIONS
LESSON 9: SOFTWARE SOLUTIONS USED IN BUILDING BUSINESS PLATFORMS
ASSESSMENT
Importance of User-Centered Design
Identifying and Designing Interface Requirements
Business Supply Chains Procedures
Security Protocols
Time and Resource Management Processes
Performance Standards and Benchmarks
Methods in Calculating Implementation Costs
Testing and Validation Processes
Organisational and Legislative Requirements and Procedures
Introduction
Software Solutions
Assessment

4. TOPIC 1 of 28
Introduction
In today's business world, using technology wisely is
essential. It helps companies work better, serve
customers, and stay ahead of the competition. This unit is
all about figuring out exactly what a business needs from
its technology.
Whether it's making things run smoother internally or
creating new features for customers, businesses rely on
special software to get the job done. This manual is a
simple guide to understanding business solutions and
some of the technical requirements that can support it. 

6. Business process design is all about making things run smoother in a company. It
helps make sure everything works efficiently and helps the company reach its goals.
Business process design involves the systematic analysis, mapping, and
improvement of an organisation's processes to enhance performance, efficiency,
and effectiveness. It encompasses the identification of workflows, tasks, and
activities that contribute to the achievement of organisational goals, as well as the
recognising tasks and activities that are not yielding results in an organisation.
Effective business process design is crucial for several reasons:
TOPIC 2 of 28
What is Business Process Design and What
Does it Involve?
It streamlines operations and reduces unnecessary complexity.
It improves resource utilisation and reduces costs.
It enhances customer satisfaction by ensuring timely delivery of
products and services.
It facilitates adaptability to changes in market conditions and
customer demands.

8. TOPIC 3 of 28
Steps in Business Process Design

9. Steps in Business Process Design
The process of business process design typically involves the following steps:

10. Identification:
Identify the key processes within the organisation that require improvement or
redesign.
1

11. Analysis:
Analyse the current state of identified processes to identify bottlenecks,
inefficiencies, and areas for improvement.
2

12. Redesign
Redesign the processes to eliminate waste, streamline operations, and achieve
desired outcomes.
3

13. Implementation
Implement the redesigned processes and monitor their performance.
4

14. Continuous Improvement:
Continuously monitor and refine processes to ensure ongoing optimisation and
adaptability.
5

15. Summary
Business process design is a systematic approach to improving organisational
operations. It involves identifying, analysing, redesigning, implementing, and
continuously improving processes to streamline operations, achieve desired
outcomes, and adapt to changing needs. By following these steps, organisations can
enhance efficiency, effectiveness, and overall performance.

16. In the realm of Information and Communications Technology (ICT) systems
development, understanding copyright and intellectual property legislation is
paramount. Copyright and intellectual property laws grant creators and inventors
exclusive rights over their creations or inventions. In the context of ICT systems
development, these laws protect software, databases, algorithms, and other digital
creations.
 
Compliance with these laws is essential to avoid legal disputes and to ensure fair
compensation for creators
TOPIC 4 of 28
Introduction

18. In ICT systems development, copyright and intellectual property laws govern various
aspects, including the following:
To adhere to copyright and intellectual property legislation, ICT professionals should:
TOPIC 5 of 28
Application and Compliance
Ownership of software code, databases, and digital content.
Licensing agreements for the use and distribution of software
and digital assets.
Protection of trade secrets, patents, and proprietary
technologies.
Compliance with open-source licenses and regulations
governing software distribution.
Obtain proper licenses for software and digital assets used in
development.
Respect copyright notices and terms of use for third-party
libraries and frameworks.

19. Implement measures to protect proprietary technologies and
trade secrets.
Educate team members on copyright laws and best practices
for intellectual property management.

20. TOPIC 6 of 28
Introduction
Effective communication and collaboration
between customers and organisations within
business are essential. Customer and business
liaison refers to essential relationship between a
business and its customer whereby a customer's
needs and wants have been understood and are
sought to be met. 

22. The processes of customer and business liaison encompass the interactions and
engagements between an organisation and its customers or stakeholders. These
processes are essential for gathering requirements, providing updates, addressing
concerns, and gaining a solid understanding of customer needs.
Effective customer and business liaison processes are therefore important for
several reasons:
TOPIC 7 of 28
Customer Business Liaison
They enable organisations to understand and meet customer
needs and expectations.
1
They foster trust, loyalty, and satisfaction among customers and
stakeholders.
2
They facilitate feedback collection and continuous improvement
of products and services.
3
They contribute to the development of long-term, mutually
beneficial relationships.
4

25. Successful customer and business liaison processes involve:
To enhance customer and business liaison processes, organisations should:
TOPIC 8 of 28
Key Elements
Establishing clear channels of communication and
engagement.
Actively listening to customer feedback and addressing
concerns promptly.
Collaborating with customers to identify opportunities for
innovation and improvement.
Providing transparent and timely updates on project progress
and outcomes.
Cultivate a customer-centric culture throughout the
organisation.
Invest in technology and tools to streamline communication and
feedback collection.

26. Empower employees to proactively engage with customers and
stakeholders.
Regularly review and refine liaison processes based on
feedback and changing needs.

27. TOPIC 9 of 28
Introduction
Technology connectivity is all about how our
devices, systems, and networks communicate with
each other. Whether it's sending an email,
streaming a movie, or controlling your thermostat
with your phone, technology connectivity makes it
possible for everything to work together
seamlessly.

29. Why does technology connectivity matter? It is essential for the following reasons:
TOPIC 10 of 28
Importance of Technology Connectivity
It keeps us connected with friends, family, and colleagues, no
matter where we are.
It makes our lives easier by allowing different devices to share
information and work together.
It opens up new possibilities for innovation and collaboration,
driving progress and creativity.
It gives us the flexibility to work and play on our own
terms, whether we're at home, in the office, or on the
go.

31. Technology connectivity isn't without its challenges. From security concerns to
compatibility issues, there are plenty of hurdles to overcome. But with these
challenges come opportunities for growth and innovation. By addressing security
risks, improving compatibility, and embracing new technologies, we can make the
most of our connected world.
TOPIC 11 of 28
Challenges

32. TOPIC 12 of 28
Introduction
A business model is essentially the blueprint that
outlines how a company creates, delivers, and
captures value. It encompasses everything from
revenue streams to cost structures and
distribution channels. A business model can be
seen as the overarching philosophy that a
business encompasses that will (hopefully)
support it to meet its customers needs as well as
generate revenue, profits and greater business
opportunities.

33. There are countless business models out there, each tailored to fit the specific
needs and goals of a company. From subscription-based services to freemium
models and beyond, the possibilities are endless. We'll explore some of the most
common business models and discuss their advantages and disadvantages.
Direct Sales Model
In this model, businesses sell products or services directly to customers without
intermediaries. This can be done through physical stores, online platforms, or sales
representatives. Examples include retail stores, e-commerce websites, and door-
to-door sales.
Advantages: 
Direct Control -  Businesses have direct control over the sales process, allowing
them to tailor their approach to meet customer needs and preferences.
Maximised Profits - Since there are no intermediaries involved, businesses can
capture the full retail margin, maximising their profits per sale.
Disadvantages:
High Overhead Costs - Establishing and maintaining physical stores or online
platforms can incur significant overhead costs, such as rent, utilities, and
marketing expenses.
TOPIC 13 of 28
Exploring Different Business Models

34. Limited Reach - Direct sales models may have limited reach compared to other
distribution channels, potentially limiting the customer base and sales volume.
Franchise Model
Franchising involves granting individuals or groups the right to operate a business
under the brand name and business model of the franchisor. Franchisees pay an
initial fee and ongoing royalties in exchange for access to branding, products, and
support. Examples include fast-food chains like McDonald's, coffee shops like
Starbucks, and fitness centers like Anytime Fitness.
Advantages: 
Brand Recognition - Franchisees benefit from the brand recognition and
reputation of the franchisor, which can attract customers and instill trust.
Support and Training - Franchisees receive training, operational support, and
marketing assistance from the franchisor, reducing the risks associated with
starting a new business.
Disadvantages:
High Initial Costs - Franchisees must pay initial fees, royalties, and other costs to
the franchisor, which can be substantial and may limit profitability.
Limited Flexibility - Franchisees must adhere to the franchisor's guidelines and
operating procedures, limiting their ability to make independent decisions and
innovate.
Subheading
In this model, businesses offer products or services for free or at a low cost to users
and generate revenue through advertising. They attract a large audience or user
base and monetise it by displaying ads or sponsored content. Examples include

35. social media platforms like Facebook, search engines like Google, and online news
websites.
Advantages:
Low Barrier to Entry - Businesses can enter the market with minimal upfront costs
by offering products or services for free and generating revenue through
advertising.
Scalability - Advertising models can scale rapidly as they attract a large
audience or user base, allowing businesses to monetise their platform
effectively.
Disadvantages:
Dependency on Advertising Revenue - Businesses are reliant on advertising
revenue, which can fluctuate based on market conditions, user engagement,
and competition.
User Experience Concerns - Excessive advertising can disrupt the user
experience, leading to dissatisfaction, ad blockers, or loss of users. Balancing
revenue generation with user experience is crucial.

37. At the heart of every successful business model lies a solution to a
problem or need. Whether it's providing a product, service, or
experience, businesses exist to solve problems and fulfill desires. We'll
dive into the process of identifying customer needs, developing
solutions, and delivering value that keeps customers coming back for
more.
Crafting effective business solutions is a multifaceted process that
requires an understanding of the organisation's goals, the needs of its
customers, and the dynamics of the market. Here's a breakdown of
how to approach crafting effective business solutions:
TOPIC 14 of 28
Business Solutions
Problem Identification - Clearly define the problem or
opportunity the solution aims to address. Understand the root
causes and underlying factors contributing to the issue.
1
Stakeholder Engagement - Engage with stakeholders to
gather insights into their needs, preferences, and priorities.
Ensure alignment between the solution and stakeholder
expectations.
2

38. Creative Exploration -  Brainstorm creative solutions that
address the identified challenges. Encourage collaboration and
innovation within the team.
3
Feasibility Assessment - Evaluate the feasibility and potential
impact of each solution. Consider factors such as resource
requirements, technological capabilities, and scalability.
4
Prototype and Test - Develop prototypes or MVPs to test the
viability of the solution. Gather feedback from stakeholders and
iterate on the solution based on insights.
5
Implementation and Monitoring - Implement the solution
within the organisation, monitoring its performance closely.
Address any challenges or obstacles that arise during the
implementation process.
6
Continuous Improvement - Continuously monitor the
performance of the solution and gather feedback from
stakeholders. Iterate on the solution based on insights and
changing market dynamics.
7

39. Corporate strategies are overarching plans that guide an organisation's direction
and decision-making. They define the organisation's mission, vision, goals, and
values, as well as the approach to achieving them. By setting clear strategic
objectives, organisations can focus their efforts and resources on activities that
contribute to long-term success.
There are several types of corporate strategies that may influence business solution,
which organisations may pursue, depending on their goals and circumstances:
TOPIC 15 of 28
Corperate Strategies for Business Solutions
Growth Strategies - Focus on expanding the organisation's
market share, customer base, or product/service offerings.
Examples include market penetration, product development,
and diversification.
Cost Leadership Strategies - Aim to achieve a competitive
advantage by becoming the low-cost producer in the industry.
Examples include economies of scale, efficient operations, and
supply chain optimisation.
Differentiation Strategies - Seek to differentiate the
organisation's products or services from competitors through
unique features, branding, or customer experience. Examples
include product innovation, branding, and customer service
excellence.

40. TOPIC 16 of 28
Introduction
Interface requirements refer to the specific needs,
preferences, and expectations of end users
regarding the user interface of a system or
application. This includes elements such as layout,
design, functionality, navigation, and accessibility.
Understanding these requirements is critical for
designing an interface that meets users' needs
and enhances their overall experience.

41. User-centered design (UCD) is a design approach that prioritises the needs and
preferences of end users throughout the development process. By involving end
users in the design process and incorporating their feedback, organisations can
create interfaces that are intuitive, user-friendly, and effective. UCD leads to higher
user satisfaction, increased productivity, and reduced training and support costs.
TOPIC 17 of 28
Importance of User-Centered Design

42. To identify interface requirements effectively, organisations can use various
techniques, including:
Once interface requirements have been identified, organisations can design
interfaces that meet these requirements effectively. This involves:
TOPIC 18 of 28
Identifying and Designing Interface
Requirements
User Interviews - Conduct interviews with end users to gather
insights into their preferences, workflows, and pain points.
Surveys and Questionnaires - Distribute surveys or
questionnaires to a wider audience to collect feedback on
interface preferences and usability.
Observational Studies - Observe end users as they interact
with existing interfaces or prototypes to identify usability issues
and areas for improvement.
Persona Development - Create user personas based on
demographic and behavioral data to represent different user
groups and their needs.

43. Simplicity - Keep the interface simple and intuitive, avoiding
unnecessary complexity or clutter.
Consistency - Maintain consistency in layout, design elements,
and terminology throughout the interface.
Accessibility - Ensure that the interface is accessible to users
of all abilities, including those with disabilities or impairments.
Feedback - Provide feedback to users to confirm actions,
inform them of errors, and guide them through the interface
effectively.

44. Business supply chain procedures encompass the processes and activities involved
in sourcing, procuring, producing, and delivering goods or services to customers.
These procedures span across various stages, including supplier management,
inventory management, production planning, logistics, and distribution.
Understanding and documenting these procedures is essential for developing
technical requirements that support efficient and effective supply chain operations.
Documentation Requirements
To develop technical requirements for business solutions related to supply chain
procedures, organisations must maintain comprehensive documentation, including:
TOPIC 19 of 28
Business Supply Chains Procedures
Supply Chain Policies - Documenting policies that outline the
organization's approach to supply chain management,
including procurement practices, supplier selection criteria, and
ethical sourcing guidelines.
Procedural Manuals - Developing procedural manuals that
provide step-by-step instructions for executing supply chain
processes, such as purchasing procedures, inventory
management protocols, and shipping and receiving guidelines.
Process Maps - Creating process maps or flowcharts that
visually depict the sequence of activities involved in supply chain

45. operations, highlighting key decision points, dependencies, and
handoffs between stakeholders.
Standard Operating Procedures (SOPs) - Establishing SOPs
that define standard operating procedures for routine tasks and
activities within the supply chain, ensuring consistency and
compliance with organizational standards.
Compliance Documentation - Maintaining documentation
related to regulatory compliance, industry standards, and
certification requirements relevant to supply chain operations,
such as ISO standards, environmental regulations, and trade
compliance laws.

46. Security is paramount in today's digital landscape, and integrating robust security
measures into business solutions is crucial for safeguarding sensitive data and
protecting against cyber threats. 
A comprehensive security policy serves as the foundation for establishing security
protocols within business solutions. This documentation outlines the organisation's
approach to information security and provides guidelines for protecting data,
systems, and networks. Key components of a security policy include:
TOPIC 20 of 28
Security Protocols
Data Classification - Defining categories of data based on
sensitivity and establishing rules for handling and protecting
each category.
Access Control - Specifying who has access to what
resources and under what conditions, including user roles,
permissions, and authentication mechanisms.
Data Encryption - Outlining encryption standards and
protocols for protecting data both at rest and in transit.
Incident Response - Defining procedures for detecting,
reporting, and responding to security incidents, including breach
notification requirements and escalation procedures.

47. In addition to policy documentation, organisations must establish detailed security
procedures and guidelines to operationalise security protocols effectively. Examples
of this include:
Password Management - Guidelines for creating strong
passwords, enforcing password complexity requirements, and
implementing password expiration policies.
Patch Management - Procedures for installing security
patches and updates promptly to mitigate vulnerabilities in
software and systems.
Vulnerability Management - Processes for identifying,
assessing, and remediating security vulnerabilities through
regular scans and assessments.
Secure Configuration - Guidelines for configuring systems,
applications, and network devices securely, including disabling
unnecessary services and implementing least privilege access
controls.

49. Time management policies and procedures establish guidelines for effectively
managing project schedules, deadlines, and milestones. Key components include:
Documentation Required
TOPIC 21 of 28
Time and Resource Management Processes
Project Planning Policy - Outlining the importance of
comprehensive project planning and the requirement for
developing detailed project schedules and timelines.
Time Tracking Procedure - Defining procedures for tracking
and recording time spent on project activities, including the use
of time tracking tools or timesheets.
Task Prioritisation Policy - Establishing criteria for prioritizing
project tasks based on their importance, urgency, and impact
on project objectives.
Schedule Management Procedure - Describing the process
for developing, updating, and maintaining project schedules,
including how changes to the schedule are managed and
communicated.

50. Documentation plays a crucial role in supporting time and resource management
processes. Key documentation includes:
Project Plans - Comprehensive project plans that outline
project objectives, scope, deliverables, timelines, resource
requirements, and risk management strategies.
Resource Allocation Documents - Documents specifying the
allocation of human, financial, and material resources to project
tasks and activities, including resource schedules and budgets.
Time Tracking Records - Records of time spent on project
activities by individual team members, including timestamps,
task descriptions, and associated project codes.

51. A performance standards policy outlines the framework for defining the desired
performance criteria for business solutions. The accompanying procedures detail
the steps for implementing and measuring performance standards. Key
components include:
Documentation Requirements
Key documentation for performance standards and benchmarking includes:
TOPIC 22 of 28
Performance Standards and Benchmarks
Definition of Performance Metrics - Clearly defining the
performance metrics used to evaluate the effectiveness of the
business solution, such as response time, availability, and
scalability.
1
Target Performance Levels - Establishing target
performance levels for each metric, indicating the desired
outcomes that the business solution should achieve under
normal operating conditions.
2
Acceptance Criteria - Specifying the minimum acceptable
performance thresholds that must be met for the business
solution to be considered satisfactory and ready for
deployment.
3

52. Performance Requirements Document - A detailed
document specifying the performance requirements and
expectations for the business solution, including performance
metrics, target levels, and acceptance criteria.
Test Plans and Reports - Test plans outlining the
methodology and approach for conducting performance
benchmarking tests, as well as detailed test reports
documenting the results of performance tests, including
performance metrics, benchmarks, and analysis findings.
Performance Baselines - Baseline performance data
captured during initial testing phases, serving as reference
points for future performance evaluations and comparisons.

53. Understanding the costs associated with implementing a business solution is
essential for budgeting, resource allocation, and decision-making. Whilst something
may seem like the perfect solution, you may find in the long run that it is far too
expensive! being aware of this and taking it into consideration is an important step. 
Several methods can be used to estimate the implementation costs of a business
solution. These include:
TOPIC 23 of 28
Methods in Calculating Implementation
Costs
Analogous Estimation - Check similar past projects and use their
costs as a guide.
Parametric Estimation - Use formulas or rules of thumb to
calculate costs based on project size or complexity.
Bottom-Up Estimation - Break the project into smaller parts and
estimate the cost of each part separately.
Three-Point Estimation - Make optimistic, pessimistic, and
average guesses for each task, then average them out for a
rough estimate.

54. Testing involves evaluating the functionality, performance, and reliability of the
business solution. Below is an overview of the testing process.
Validation ensures that the solution meets business needs and requirements. Key
steps in the validation process include:
TOPIC 24 of 28
Testing and Validation Processes
Test Planning - Define test objectives, scope, and strategies.
1
Test Case Design - Develop test cases based on
requirements and scenarios.
2
Test Execution - Run test cases and record results.
3
Defect Tracking - Identify and report any issues or defects.
4
Regression Testing - Re-test modified components to ensure
no new issues arise.
5
User Acceptance Testing (UAT) - End-users validate the
solution against their requirements.
1

55. Business Requirement Validation - Confirm that the solution
meets defined business objectives.
2
Regulatory Compliance Validation - Ensure adherence to
industry regulations and standards.
3

56. Organisational and legislative requirements and procedures applicable to business
solutions vary depending on factors such as the industry, location, and nature of the
business. However, there are several common aspects that businesses typically
need to consider:
TOPIC 25 of 28
Organisational and Legislative Requirements
and Procedures
Privacy Laws - The Privacy Act 1988 (Cth) governs the handling
of personal information by businesses. The Australian Privacy
Principles (APPs) outline obligations regarding the collection,
use, disclosure, and storage of personal data. Compliance with
these principles is essential for protecting individuals' privacy
rights.
Data Breach Notification - Under the Notifiable Data
Breaches (NDB) scheme, organisations are required to notify
affected individuals and the Office of the Australian Information
Commissioner (OAIC) in the event of a data breach that is likely
to result in serious harm. Prompt reporting and appropriate
responses to data breaches are necessary to comply with this
requirement.
Electronic Transactions Act - The Electronic Transactions Act
1999 (Cth) provides a legal framework for electronic
transactions and signatures. Businesses must ensure that their
software solutions comply with the requirements for electronic

57. transactions, including the validity and security of electronic
signatures.
Consumer Protection Laws - The Australian Consumer Law
(ACL), which is part of the Competition and Consumer Act 2010
(Cth), protects consumers' rights in transactions with
businesses. Businesses must ensure that their software solutions
meet consumer guarantees, are of acceptable quality, and
comply with other provisions of the ACL to avoid misleading or
deceptive conduct.
Copyright Law - The Copyright Act 1968 (Cth) protects original
works, including software code. Businesses must ensure that
their software solutions do not infringe upon the copyright of
others and take appropriate measures to protect their own
intellectual property rights.
Cybersecurity Regulations - While Australia does not have
specific cybersecurity legislation, businesses may be subject to
industry-specific regulations or standards related to
cybersecurity, such as the Australian Government's Information
Security Manual (ISM) or industry guidelines developed by
regulatory bodies.

58. Software solutions used in building business platforms are specialised tools and
technologies designed to facilitate the development, operation, and maintenance
of digital platforms that support business activities. These solutions cover various
aspects of platform development, including infrastructure, coding, data
management, customer interaction, analysis, integration, and security.
TOPIC 26 of 28
Introduction

59. Key software solutions commonly used in constructing business platforms include
the following:
TOPIC 27 of 28
Software Solutions
Cloud Computing Platforms - Cloud computing platforms
like Amazon Web Services (AWS), Microsoft Azure, and Google
Cloud Platform (GCP) provide the foundational infrastructure
necessary for hosting and scaling business applications. These
platforms offer services such as virtual machines, storage,
databases, and networking capabilities, enabling businesses to
build and deploy their platforms with flexibility and scalability.
1
Development Frameworks and Languages - Development
frameworks and programming languages play a crucial role in
building business platforms. Frameworks like Django (Python),
Ruby on Rails (Ruby), and Laravel (PHP) offer rapid development
capabilities, while languages such as JavaScript (with
frameworks like Node.js) provide versatility for building both
frontend and backend components of platforms.
2
Database Management Systems (DBMS) - Efficient data
management is essential for business platforms. DBMS solutions
like MySQL, PostgreSQL, MongoDB, and Redis offer various
functionalities for storing, retrieving, and manipulating data.
Choosing the right database solution depends on factors such
as data structure, scalability requirements, and performance
needs.
3

60. Content Management Systems (CMS) - For platforms
requiring frequent content updates, CMS solutions like
WordPress, Drupal, and Joomla provide user-friendly interfaces
for managing digital content. These platforms offer features
such as content editing, version control, and publishing
workflows, empowering businesses to maintain dynamic and
engaging platforms.
4
Security Solutions - Protecting business platforms from
cybersecurity threats is paramount. Security solutions like
firewalls, intrusion detection systems (IDS), and encryption
technologies safeguard against unauthorized access, data
breaches, and other security risks, ensuring the integrity and
confidentiality of sensitive information.
5

61. SUBJECT 1
Analyse and Plan Security Requirements
Module 3
Develop Technical Requirements for Business
Solutions
Well Done!
You have now completed the LEARNING for this section.
What's Next?
You can now undertake the ASSESSMENT for this section.
TOPIC 28 of 28
Assessment

62. Click the RETURN button at the top right of your screen to go
back to your Module Home Page where you will find further
details.