ITIL3 Service Portfolio

1. MARKET SPACES
CUSTOMERS
Service Concepts
Continual
Improvement
Design
Operation
Retired
Services
Service Portfolio
Transition
R E S O U R C E S
Service Catalogue
Service Pipeline
3rd party
catalogue

2. MARKET SPACES

3. MARKET SPACES
CUSTOMERS

4. MARKET SPACES
CUSTOMERS
Service Concepts

5. MARKET SPACES
CUSTOMERS
Service Concepts
Design

6. MARKET SPACES
CUSTOMERS
Service Concepts
Design
Operation
Transition

7. MARKET SPACES
CUSTOMERS
Service Concepts
Continual
Improvement
Design
Operation
Transition
3rd party
catalogue

8. MARKET SPACES
CUSTOMERS
Service Concepts
Continual
Improvement
Design
Operation
Retired
Services
Transition
3rd party
catalogue

9. MARKET SPACES
CUSTOMERS
Service Concepts
Continual
Improvement
Design
Operation
Retired
Services
Service Portfolio
Transition
Service Catalogue
Service Pipeline
3rd party
catalogue

10. MARKET SPACES
CUSTOMERS
Service Concepts
Continual
Improvement
Design
Operation
Retired
Services
Service Portfolio
Transition
R E S O U R C E S
Service Catalogue
Service Pipeline
3rd party
catalogue

11. MARKET SPACES
CUSTOMERS
Service Concepts
Continual
Improvement
Design
Operation
Retired
Services
Service Portfolio
Transition
R E S O U R C E S
Resources
Engaged
Return on Assets
Earned from
Service Operation
Resources
Released
Service Catalogue
Service Pipeline
3rd party
catalogue