A STRATEGY FOR PERFORMANCE EXCELLENCE
AUTHOR: BHUWAN SHARMA
Kaizen
Kai + Zen
Change + Good
(seta +fU)
. Post-War Japan (1940s-1950s): Kaizen, meaning “continuous improvement,” began after WWII,
influenced by Deming and Juran's quality control teachings.
. Manufacturing Focus (1960s): Toyota integrated Kaizen into its Production System, emphasizing
incremental changes for efficiency and quality.
. Cultural Adoption (1980s): Kaizen became ingrained in Japanese business culture, promoting
employee involvement in improvement processes.
. Global Expansion (1990s-2000s): Other countries adopted Kaizen principles across various
industries, including healthcare and software.
. Modern Use (2010s-Present): Kaizen is now a core part of lean management, focusing on agility
and sustainability in organizations.
Types of Kaizen
Type of Kaizen
Point Kaizen
System Kaizen
Daily Kaizen
Team Kaizen
Strategic Kaizen
Kaizen Blitz
Kaizen Circle
Point Kaizen
Type of
Kaizen Description
Point Kaizen Focused improvements at specific points in
a process.
Examples
1. Rearranging tools at a workstation for
easier access.
2. Simplifying a form to reduce processing
time.
3. Adjusting lighting to improve visibility.
4. Changing the color of labels for better
organization.
5. Implementing a checklist to reduce errors.
System Kaizen
Type of
Kaizen Description Examples
System Broad improvements affecting entire systems 1. Overhauling the inventory management
Kaizen or processes. system.
2. Streamlining the customer servic
process.
3. Integrating software systems for better
vamping the onboarding process for
new employees.
5, Redesigning the supply chain for
efficiency.
Daily Kaizen
Type of
Kaizen Description
Daily Kaizen Small, daily improvements made by
employees.
Examples
1. Suggesting a new method for daily reporting.
2. Implementing a rotating schedule for equipment
maintenance.
3. Creating a shared digital workspace for
collaboration.
4, Establishing a daily stand-up meeting for quick
updates.
5. Encouraging team members to share best
practices regularly.
Team Kaizen
Type of
Kaizen
Team
Kaizen
Description
Collaborative efforts by teams to identify
and solve problems.
Examples
1. A cross-functional team brainstorming
solutions to production delays.
2. Conducting a root cause analysis on a
recurring defect.
3. Developing a new workflow for a project team.
4, Creating a feedback loop for customer
interactions.
5. Implementing team-building exercises to
improve communication.
TIRATECIC KAIAEN
Type of
Kaizen Description Examples
Strategic Improvements aligned with long-term 1. Launching an initiative for sustainable
Kaizen organizational goals. practices company-wide.
2. Setting up a project to enhance customer
satisfaction metrics.
3. Developing a roadmap for digital
transformation.
Establishing long-term partnerships with
suppliers for better pricing.
5. Initiating a workforce training program
aligned with future skill needs.
KAIZEN BLITZ
Type of
Kaizen Description
Kaizen Blitz Int
short period.
ve improvement efforts over a
Examples
1. A week-long workshop to reduce cycle time in
production.
2. A focused team event to solve a specific quality
issue.
3. An intensive redesign of a customer service
process over three days.
Ao eek effort to streamline administrati
procedures,
5. A rapid improvement event to enhance employee
onboarding.
KAIZEN CIRCLE
Description
Small groups that meet regularly to
discuss improvements.
Examples
1. Monthly meetings to review safety protocols
and make suggestions.
2. Regular discussions on customer feedback to
improve service.
3. Weekly check-ins to assess team performance
and share insights.
4, Sessions to brainstorm new ideas for product
enhancements.
5. Sharing success stories to motivate other