www.keralatourism.org
To make the destinations ready to receive the tourists
To build a sustainable destination management system
To make the destinations a better place for people to visit and
live
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www.keralatourism.org
Campaign period September 1 to October 31, 2016
Destination level Task Forces and Monitoring Cells
Partnership of Tourism Organisations and Trade, Local Self
Governments, Educational Institutions, Kudumbasree, NGOs,
Social Organisations, NSS Technical Cell under DTF
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www.keralatourism.org
10- Point code of conduct for tourist
destinations in Kerala
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www.keralatourism.org
We shall ensure all tourist
destinations in the state will have:
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•Ensure destinations are free from Plastic
•Provide enough dustbins in the destination
•Transfer or Encourage others to move waste seen in the waysides to
bins
•Place awareness boards discouraging dumping wastes in road sides
•Install Cameras for monitoring illegal waste dumping
•Provide information about people involved in illegal waste dumping to
Destination Managers
•Decentralised waste management mechanisms at households and
establishments
•Develop mechanisms for scientific waste management in the
destination
•Make cleanliness a part of our culture
www.kittsedu.org
www.keralatourism.org
We shall ensure all tourist
destinations in the state will have:
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www.keralatourism.org
•Encourage establishing more public toilets in the destination
•Consider the options for private land where there is limitation for
land availability
•Consider options of Mobile Toilets
•Awareness campaign for keeping toilets clean
•Ensure voluntary participation in toilet cleaning
•Ensure the cleaning staff deputed do the function properly
•Any laxity in cleaning may be brought to the notice of Destination
Managers
•Encourage options for private toilets in the destinations
•Ensure public toilets are clean
www.kittsedu.org
www.keralatourism.org
We shall ensure all tourist
destinations in the state will have:
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www.keralatourism.org
•Ensure Roads are well maintained and cleaned properly
•Ensure pavements for pedestrians are in place
•Ensure maintenance and up-keep of bye roads
•Ensure enough street lights are there in the destination as well as it
works properly
•Ensure the drainages are well maintained
•Install signboards depicting directions, accommodation facilities,
public places etc.
•Ensure the details given the signboards are correct and has good
visibility
•Ensure proper maintenance of signboards
•Provide cloak room facilities for travellers
•Provide dress changing rooms for tourists at beaches, waterfalls
etc.
•Provide enough benches/seaters in the destination
•Ensure communication facilities at the destination
•Ensure first aid facility in the destination
•Provide facilities for short-trips within the destination ensuring
authentic rates
www.kittsedu.org
www.keralatourism.org
We shall ensure all tourist
destinations in the state will have:
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www.keralatourism.org
•Ensure good public water distribution system
•Make required arrangements with authorities when there is water
scarcity
•Conduct periodic testing of water provided by water distribution agencies
•Install kiosks that provide safe drinking water for tourists
•Encourage boiled water for drinking
•Avoid wastage of water
•Ensure wells and ponds in the destination are clean
•Ensure the restaurants in the destination has valid licenses from
Commissionerate of Food Safety
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www.keralatourism.org
We shall ensure all tourist
destinations in the state will have:
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www.keralatourism.org
•Create awareness on Climate Change
•Encourage planting of trees in the destination
•Do not destroy trees or plants
•Encourage eco-friendly constructions that takes care of
minimum resource use
•Promote usage of eco-friendly devices and equipments by
establishments and hotels
•Encourage Alternate Energy sources
•Encourage use of vehicles that do not consume petrol/diesel
•Encourage bicycle ride within the destinations
•Ensure all tourism activities are eco-friendly
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www.keralatourism.org
We shall ensure all tourist
destinations in the state will have:
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www.keralatourism.org
•Ensure prompt service of law enforcement agencies
•Any law breaking issues need to be brought the notice of
authorities
•Vigilant on all illegal activities
•Ensure safety of all tourism related amusement activities
•Special attention should be given on the safety of adventure
activities as well as water-based activities
•Provide first-aid facilities at the destination
•Develop crisis management system in the destinations to
address any contingencies
•Encourage use of appropriate technologies for achieving this
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www.keralatourism.org
We shall ensure all tourist
destinations in the state will have:
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www.keralatourism.org
•Establish information centres that provide authentic and latest
information
•Explore the possibilities of establishing 24 x 7 working
information centres
•Establish information kiosks using latest information technology
facilities
•Establish mechanisms for Tourist feed back system
•Establish provision for complain registering by tourists
•Ensure complaints registered by tourists are addressed
promptly
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www.keralatourism.org
We shall ensure all tourist
destinations in the state will have:
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www.keralatourism.org
Training for various stakeholders including
•Auto-Taxi drivers
•Tourism Police
•Life Guard
•Tour Guide
•Tour Operator
•Street vendors
•Homestay/Serviced villa providers
•Houseboat owners/staff
•Owners/Staff of Ayurveda Centres
•Hotel Owners/Staff
•Restaurant Owners/Staff
•Tourism Information Assistant
www.kittsedu.org
www.keralatourism.org
We shall ensure all tourist
destinations in the state will have:
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www.keralatourism.org
Areas where local community participation could be adopted
•Homestay/Serviced villa business
•Ethnic Restaurants
•Entertainment Activities
•Toilets
•Parking Facilities
•Drinking Water
•Guiding
•Village Life Experience Packages
•Naturalists/Interpreters
•Various Service Facilities
•Outsourcing jobs
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We shall ensure all tourist
destinations in the state will have:
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•Co-ordination of different agencies for successful
implementation of Green Carpet initiative
•Taking stock of various issues at the destination and take
appropriate steps
•Make destinations better place for people to visit and people to
live in
www.kittsedu.org