LabWare Information Overview 2025 - SIG.pdf

LabWare Information Overview 2025 - SIG

1. LabWare Information Overview
Enterprise Laboratory Platform

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© LabWare 2
Who Is LabWare?
100% Focused on Laboratory Software
TechValidate
98% customer
satisfaction
97% customer
retention rate
Global LIMS
leader with
> 2,500 customers

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© LabWare 3
Who Is LabWare?
> 29,000
Laboratories
> 125
Countries
> 150,000
Daily Users
> 1 billion
Samples tested per year
using LabWare
> 1,000
Team Members
Worldwide
> 30 Years
# 1 LIMS in the World
Automation For The Modern Lab

4. Problem We’re Solving
The time and effort organisations spend
on system implementation instead of
science. LabWare provides out the box
functionality and scalability.

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© LabWare 5
PT LabWare Indonesia Solutions
◼100% owned by LabWare
◼Operates in Indonesia since 2013 and part of LabWare Asia
Pacific
◼Dedicated Sales, Services, and backed up with LabWare global
support team
◼Supporting all type of Industry and laboratory disciplines in
Indonesia

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© LabWare 7
LabWare Customer in Indonesia
2006 2013 2021 2023
2012 2020 2022 2024
2025

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© LabWare 8
LabWare Customer Education Conference
2024 Customer Education Conferences

8. LIMS as ERP
LabWare LIMS operates similarly to an
ERP system by integrating laboratory
workflows, managing resources
efficiently, and ensuring seamless data
accessibility across departments.

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© LabWare 10
Enterprise Laboratory Platform

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© LabWare 11
LabWare Industry Solutions
◼Preconfigured solutions
◼Common industry-based workflows
◼Jump-start implementation
◼Adhere to best practices
◼Leverage validation documentation
◼Initiate Implementations via Gap Fit Study

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© LabWare 12
LabWare Components
◼Labels
◼Standard Reagent and
Inventory Management
◼eQMS
◼Data Science Engine
◼Phlebotomy
◼Storage Location
Management
◼Charging
◼Data Mining / Search
Workflow
◼Master Data
Management
◼Training Management
◼Many more…

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© LabWare 13
Product Architecture
Configuration
Layer
Core Layer
Master Data
LabWare 8
Modules
Dashboards
& Reports
LabWare Industry Template
Customer Data
Label
Component
Solution
Search
Component
Solution

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© LabWare 14
LabWare Technology
◼Use of open and published IT standards
•ODBC/JDBC, ANSI SQL, SMTP, LDAP, SSO, XML, CSS, HTML5, etc.
◼Database platform flexibility
•Oracle, Microsoft SQL Server, PostgreSQL.
◼Use of n-tier architecture for a scalable solution
•Clean separation- Presentation/Business Logic/Data Storage
•Fully cloud enabled
•Web Browser Client - supports all commercial Web Browsers.
•Web Application Server – Any Java EE Server. (Tomcat, JBoss, WebSphere, etc.)
•Windows Client (supports any version of Windows since Windows XP)
•Application Server – any version of Windows Advanced Server.
•Supports most Thin Client Hosting Solutions.
•Windows Remote Desktop / RemoteApp and Amazon Workspaces.
•Citrix XenDesktop / XenApp or VM Ware Horizon.

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© LabWare 15
LabWare Integration Technology
◼LabWare-native modules (SAP, Empower, SoftMax Pro, etc.)
•Published API to launch application or information from within ELP
◼File-based transfer (XML, CSV, PDF, TXT, AniML, etc.)
◼WebServices (Publish and Consume; SOAP/WSDL, RESTful)
◼Database Tables/Views (ODBC/JDBC/SQL)
◼Microsoft .NET API
◼OLE Automation
◼FTP, Secure Windows Sockets
◼Network / RS-232 COMs

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© LabWare 20
LabWare has connected all Main Instruments
Pharma Biopharma Clinical BioAnalytical
OpenLab,
Chromeleon File,
Shimadzu CDS file,
Thermo Fisher
Scientific 9900,
Perkin Elmer Optima
ICP OES 8000DV ,
Mettler Toledo LabX,
SCIEX LCMS-MS
Empower,
Chromeleon ,
Shimadzu CDS,
Metrohm Tiamo,
Thermo 7500 Real-Time PCR ,
Thermo Spectrophotometer
NanoDrop 2000c,
OsmoTECH osmometer,
PE Frontier MIR FT-IR,
PE Optima ICP OES 8000DV,
Anton Paar Density Meter,
BioRad QX200 Droplet PCR,
Sysmex Haematology
Analyzer,
Perkin Elmer AAnalyst 800,
Mettler Toledo LabX File,
Elementar VarioMax Nitrogen
Analyser
Mettler Toledo LabX
Abbott Architect,
Abbot Alinity,
Roche COBAS 6800,
Roche COBAS Pro
Hologic Panther,
BioMerieux Vitek,
Ortho Vision,
Sysmex Haematology,
Merck Luminex 200
Ventana Discovery Ultra
Staining,
Becton Dickenson
Epicentre
Applied Biosystems
PCR,
Fresenius Kabi Compo
Master
AB Sciex Analyst,
Ventana Discovery
Ultra Staining,
Gen5
Anton Paar,
Gyrolab,
MSD Mesoscale,
Discovery
Workbench,
Waters MassLynx,
Agilent Masshunter
Balance: Sartorius, Mettler Toledo, OHAUS ,
pH Meters: Mettler Toledo
Titrators: Mettler Toledo, Metrohm
UV VIS: Mettler Toledo , Agilent , Thermo

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© LabWare 21
LabWare Instrument Integration Technology
◼Serial Connection (RS-232)
•Cable from the Instrument to a PC.
•Can be connected to a “Networked” Port Device instead of direct connection
(e.g. LabWare Web Client).
◼Network Connection – File based Results
•Instrument uses software running on a networked PC.
•Through the network, LabWare LIMS and LabWare ELN can read the local
hard drive or a shared network drive to access the instrument files.
•LabWare has the ability to parse the output from most instruments.
◼ASTM Connection – ASTM 1397 & HL7
•Standardise low level and high-level protocols
➢Low – Communications – LabWare Module(s).
➢High – Messaging – Module(s) and/or LIMS Basic.
◼Direct Software Connection to LIMS and ELN
•Requires the application to have an Application Programming Interface (API).
•LabWare LIMS and LabWare ELN provide a module that directly communicates with the instrument
software, such as a networked CDS (e.g. Waters Empower).

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© LabWare 22
LabWare Modular Development
M0650-V01 Stored
Query Manager
Enhancements
M0645-V01
CEFEnhancements
M0642-V01
WorkStation Sys
M0641-V01 LwSysLog
M0636-V01 Mobile
Development Manager
M0635-V01 LabWare
Mobile
M0630-V01 AnIML
Integration
M0623-V01 Web
Services
Enhancements
M0622-V01 Analysis
Containers
M0621-V01 Table List
Enhancements
M0615-V01 LIMS
Basic Functions Part
10
M0613-V01
Regulatory Data
Integrity
Enhancements
M0612-V01 SMTP
Enhancements
M0610-V01
Performance
Enhancements
M0609-V01 Order
Manager
Enhancements
M0608-V01 Reverse
Entry Fields
M0605-V01 Lot
Enhancements
M0604-V01 User
Interface
Enhancements
M0603-V01
TxSpellNet
M0602-V01 SAP
NetWeaver RFC
M0601-V01 Modify
Reviewed Sample
Information
M0600-V01
Background Server
Enhancements
M0599-V01 Image
Annotator
M0597-V01 WAR
Extensions
M0596-V02 Full Text
Search
M0595-V01 Sample
Compositing
Enhancements
M0594-V01 NWA
Components Install
M0591-V01 Sample
Events Enhancements
M0589-V01
Framework Extensions
M0588-V01 Visual
Workflow
Enhancements
M0587-V01 Startup7
M0586-V01 Result
Entry Interface
M0584-V01 Siemens
Dimension
M0581-V01 ELN
ChemAxon Structure
Support
M0580-V01
ChemAxon Structure
Integration
M0579-V01
ChemAxon
M0576-V01 Security
Enhancements
M0575-V01 Document
Composite
Enhancements
M0574-V01 Remote
Empower Debug
M0573-V01 Function
Privilege Logging
M0572-V01 Docx
Templates
M0571-V01 Table
Manager
Enhancements
M0570-V01 Remote
Empower Cluster
Manager Support
M0566-V01 Copy
Spec To Result
M0562-V01 XML
Enhancement
M0561-V01
TabularResults
M0559-V01 Search
Template
Enhancements
M0558-V01 Crystal
DotNet Support
M0557-V01 LIMS
Basic Functions Part 9
M0556-V01 Field
Master References
M0554-V01 ELN
Enhancements for V3
M0553-V01 ASTM
Advia1800
M0549-V01 LockFiles
M0548-V01 Static
Data Management
◼Large number of Modules
available.
◼Add extra interfaces and functions.
◼Added and updated regularly.
◼Downloadable from
www.labware.com

18. LabWare Contract Laboratory
Our flexible solution provides
comprehensive LIMS and advanced
features for contract laboratory from
quotations through to invoicing,
reporting, and customer web access.

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© LabWare 32
LabWare Contract Laboratory Template
◼What is it?
•A pre-configured purpose-built LIMS that facilitates an accelerated LIMS implementation
for Contract/Commercial Laboratory industry
•Provides a “Best Practices” approach for how to implement a number of complex
workflows of Contract service laboratory within LabWare LIMS.
◼What does it include?
•Pre-configured LabWare LIMS.
•Extensive documentation including extensive System Reference Guides, System Design
Specifications and Configuration documents.

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© LabWare 33
LabWare Contract Laboratory Template
CRM
ERP, Contracts,
Purchase Orders
Accounts and
Financials
Customer
Relationship
Management
Data Security /
Access Control
Customer
Web Portal
Lab Resource
Planning
Quotations and
Contract
Management
Sampling Program
Administration
Sample Reception
Label Printing
Core Laboratory Functions
Test Preparation, Result Entry, Batch Management,
Calculations, Test Execution, Test Approval
User
Certification
Analytical Quality
Checks
Inventory Management Document Management
Subcontracting
Laboratory
Instruments
Mobile Data
Management
Laboratory Equipment Management
Online
Analysers
KPIs
Final Reporting
Interim Reporting
Invoicing
Web Services
Other Systems
(e.g. Customer Interfaces)

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© LabWare 34
LabWare Contract Laboratory Template
Customer Account Management
•Track the status of prospect and
customer, from the creation,
updating, flagging, and complaint.
•Customer Address Book to manage
each contacts and communication
with customer’s representative.
•The Customer Dashboard uses the
Genealogy Browser to display a
summary of customer activity
including projects, invoices and
contracts.
•Customer Analysis for financial report,
investigation, active projects,
invoicing, and investigations.

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© LabWare 35
LabWare Contract Laboratory Template
Charge Management
•Provides configuration to support
many of the typical methods of
charging for work in contract
laboratory.
•Catalogue and Cost Items
management as price book including
discount and tax configuration.
•Managing Quotes, Pre-Invoices, and
Invoicing including Charge/Credit
Requests.

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© LabWare 36
LabWare Contract Laboratory Template
Comprehensive Sample Management
•Sample Reception dashboard provides
detailed mechanism of registering
submission and sample, receiving, and
label printing.
•Shipment mechanism to manage transit
samples to another laboratory.
•Provides Verify process before work can
be commenced. Flagging submission
before it can be invoiced or reported.
•An optional Notification of Receipt or
Sample Acknowledgement can be sent
to the appropriate customer contacts.

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© LabWare 37
LabWare Contract Laboratory Template
Results Reporting & Distributions
•Provide a flexible means of presenting
the many variations on reporting of
customer samples undertaken by various
contract laboratories.
•Managing Interim and Replacement
reports.
•Mechanism of report distribution lists and
scheduling for distribution.

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© LabWare 38
LabWare Contract Laboratory Template
Location Management
•Provides an interface to manage
facilities, laboratories, testing capabilities
within a facility, the accreditation status
of analyses and storage locations.
•Managing location support and
subcontracting.
•Mechanism for Test Awaiting Locations
and Shipping Sample Receiving.
•Managing Storage Locations within
facilities.

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© LabWare 39
LabWare Contract Laboratory Template
Customer Web Interface
•Provides access to your LabWare LIMS
via the LabWare Web interface
Customer accounts can be setup
within the LIMS.
•Provides self services for Customer
Submissions, Report & Invoices retrieval,
managing contacts, and view Results
of submission.
•Provides an easy access point for
System Administrators to maintain the
records required to provide customer
web access to laboratory data.

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© LabWare 58
LabWare – Results Count!
Industry-leading functionality.
Leader in Laboratory
Automation.
Realize immediate and long-
term value.
Flexible and adaptable.
Compatible, Maintainable, and
upgradeable architecture.
Modular design for efficient
development.
Over 97% customer retention,
including our very first client.
30+ years of successful high-
volume, multi-site deployments.
Expert development and
support teams.

28. Thank You