Leveraging Generative AI to Drive Nonprofit Innovation

In this webinar, participants learned how to utilize Generative AI to streamline operations and elevate member engagement. Amazon Web Service experts provided a customer specific use cases and dived into low/no-code tools that are quick and easy to deploy through Amazon Web Service (AWS.)

1. © 2024, Amazon Web Services, Inc. or its affiliates.
Generative AI on AWS
A N G E L AT S A I & K A R L C A M P
S O L U T I O N S A R C H I T E C T S | N O N P R O F I T S
M I K E Y U N
S E N I O R B U S I N E S S D E V E L O P M E N T P R O G R A M M A N A G E R | N O N P R O F I T S

2. © 2024, Amazon Web Services, Inc. or its affiliates.
Agenda
What is Generative AI
How does Generative AI work
General Benefits & Use Cases
Generative AI Services & Demo
Getting Started
2

3. © 2024, Amazon Web Services, Inc. or its affiliates. 3
BLOOM
•Creates new content and ideas, including conversations,
stories, images, videos, and music
•Powered by large models that are pretrained on vast corpuses
of data and commonly referred to as foundation models (FMs)

4. © 2024, Amazon Web Services, Inc. or its affiliates.
Why foundation models?
4
Text generation
Summarization
Information
extraction
Q&A
Chatbot
Pretrain Adapt
Tasks
Unlabeled
data
Foundation
model
Text generation
Summarization
Information
extraction
Q&A
Chatbot
Train Deploy
Tasks
ML
models
…
…
…
…
Labeled
data
…
…
…
…

5. © 2024, Amazon Web Services, Inc. or its affiliates.
How does Generative AI works
5
Text-to-text
Generate text from simple natural-language
prompts for various applications
Text-to-embeddings
Generate numerical representation of text
for applications like search and finding
similarities between documents
“Summarize the articleson impact
of walking on heart health”
“a photo of an astronaut
riding a horse on mars”
Multimodal
Generate and edit images from
natural-language prompts
“hand soap”
Numerical representation of
“Hand soap refills
Hand soap dispenser
Hand soap antibacterial”
“Tenthousand steps per day
is optimum for maintaining
a healthy heart”
Input Output Foundation model

6. © 2024, Amazon Web Services, Inc. or its affiliates.
Use cases, increased relevance across segments
Productivity
Text generation
Chat
Virtual assistant
Summarization
Text extraction
Search
Code
generation
Image
generation
Image
classification
Create
music
Generate
videos
6

7. © 2024, Amazon Web Services, Inc. or its affiliates.
Generative AI Stack

8. © 2024, Amazon Web Services, Inc. or its affiliates.
Generative AI Stack
GPUs Inferentia Trainium SageMaker
EC2 Capacity Blocks NeuronUltraClusters EFA Nitro
Amazon Bedrock
GuardrailsAgentsCustomization Capabilities
Amazon Q Amazon Q in
Amazon QuickSight
Amazon Q in
Amazon Connect

9. © 2024, Amazon Web Services, Inc. or its affiliates.
Generative AI Stack
Amazon Q Amazon Q in
Amazon QuickSight
Amazon Q in
Amazon Connect

10. © 2024, Amazon Web Services, Inc. or its affiliates.
Amazon Q
A generative AI-powered assistant for
work that is tailored to your business
Provides interactive answers, solves problems,
generates content, and takes action
Understands your company information,
code, and systems
Personalizes interactions based on your role
and permissions
Built to be secure and private
B U S IN ES SDEV EL O PER

11. © 2024, Amazon Web Services, Inc. or its affiliates.

12. © 2024, Amazon Web Services, Inc. or its affiliates.

13. Amazon Q
Your expert assistant
for building on AWS
Assists you everywhere you work
with AWS –in the console, IDE, and
documentation
•Console expert
•Coding Companion (write, debug, test, etc.)
•Java code upgrades
•Network troubleshooting (VPC reachability
analyzer)
•Generative SQL (Amazon Redshift)
•DevOps Companion (Amazon CodeCatalyst)
DEV EL O PER

14. Delivers quick, accurate, and relevant
answers to your business questions,
securely and privately
Connects to over 40 popular data sources
including S3, Salesforce, Google Drive,
Microsoft 365, ServiceNow, Gmail, Slack,
Atlassian, and Zendesk
Enables administrators to easily apply
guardrails to customize and control
responses
Streamlines daily tasks with user-created
applications (Q Apps)
Amazon Q
Your business expert
B U S IN ES S

15. © 2024, Amazon Web Services, Inc. or its affiliates. 15
Innovating with
a higher
purpose
Bonterraintegrates Amazon Q
with Jira to generate performance
insights and recommendations.
These generative AI integrations
is enhancing their operational
efficiency, driving continuous
learning, skill development, and
increasing employee productivity

16. © 2024, Amazon Web Services, Inc. or its affiliates.
Generative AI Stack
Amazon Bedrock
GuardrailsAgentsCustomization Capabilities
Amazon Q Amazon Q in
Amazon QuickSight
Amazon Q in
Amazon Connect

17. © 2024, Amazon Web Services, Inc. or its affiliates.
Amazon
The easiest way to build and scale
generative AI applications with LLMs
and other FMs
Choice of industry-leading FMs from AI21
Labs, Amazon, Anthropic, Cohere, Meta,
and Stability AI
Customize FMs using your
organization’s data
Enterprise-grade security and privacy

18. © 2024, Amazon Web Services, Inc. or its affiliates.
Amazon Bedrock key benefits
Enhance your data
protection using
comprehensive AWS
security capabilities
Accelerate
development of
generative AI
applications using
FMs through an API,
without managing
infrastructure
Choose FMs from
AI21 Labs, Anthropic,
Stability AI, and
Amazon to find the
right FM for your use
case
Privately customize
FMs using your
organization’s data
Use AWS tools and
capabilities that you
are familiar with to
deploy scalable,
reliable, and secure
generative AI
applications
18

19. © 2024, Amazon Web Services, Inc. or its affiliates.
Broad choice of models
Amazon
Titan Text Embeddings
Titan Multimodal
Embeddings
Titan Text Lite
Titan Text Express
Titan Image Generator
Claude 3
Claude 2.1
Claude 2
Claude Instant
Llama 2
Llama 2 13B
Llama 2 70B
Command + Embed
Cohere Command Light
Cohere Embed English
Cohere Embed
Multilingual
Stable Diffusion XL1.0Jurassic-2
Ultra
Jurassic-2 Mid
Summarization, complex
reasoning, writing, coding
Contextual answers,
summarization,
paraphrasing
High-quality images
and art
Text generation, search,
classification
Q&A and reading
comprehension
Text summarization,
generation, Q&A, search,
Image generation
Mistral 7B
Mixtral8x7B
Text summarization,
Q&A, Text classification,
Text completion, code
generation

20. © 2024, Amazon Web Services, Inc. or its affiliates.
Amazon
keeps data secure
& private
None of the customer’s data is
used to train the underlying
model
All data is encrypted in
transit and at rest
Data used to customize models
remains within your VPC
Support for standards,
including GDPR & HIPAA

21. © 2024, Amazon Web Services, Inc. or its affiliates. 21
Enhance home
care
AlayaCareleverages
Amazon Bedrock to
summarize patient care
notes and surface insights
from data, equipping
caregivers to provide timely
intervention and prevent
patient hospitalization
© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved.

22. © 2024, Amazon Web Services, Inc. or its affiliates.
How to get started?

23. © 2024, Amazon Web Services, Inc. or its affiliates.
Nextstepsandhowtogetstarted
DISCOVERY
WORKSHOP
Facilitatedmeetingwiththe
AWS team
Shareexamplesofhow
GenAIis being used in
the public sector
Identifyandprioritize
GenAIuse cases and
evaluate candidatesfor
aPOC
TRAINING
Handsontechnical
workshops
Labsandtutorials
AWS Courses
(DeepLearning.ai)
PROOFOF
CONCEPT
Targeta"quickwin" use
casetodemonstrate
machinelearningimpact
Collaboratewithyourteam
toplanandexecute.
ReviewPOCresultsand
assess pathway to
production

24. © 2024, Amazon Web Services, Inc. or its affiliates.
Start your generative AI journey today
Watch Werner
Vogels, AWS VP
and CTO, explain
generative AI
24
How 3 small
businesses boost
productivity using free
generative AI tools
Free skills
training to take
advantage of
Amazon Q
Check out the
generative AI
webpage

25. nonprofits
AWS Powering Purpose in the Cloud guide
AWS Nonprofit Credit Program
AWS IMAGINE Grant
IMAGINE: Nonprofit Conference

26. Ready to start a conversation with us? Fill out a
contact form by scanning the code to the right
Questions, feedback, or thoughts? Reach out to us at
[email protected]
Let’s have a conversation

27. © 2024, Amazon Web Services, Inc. or its affiliates.
Thank you!
A N G E L AT S A I & K A R L C A M P
A W S S O L U T I O N S A R C H I T E C T S | N O N P R O F I T S
M I K E Y U N
S E N I O R B U S I N E S S D E V E L O P M E N T P R O G R A M M A N A G E R | N O N P R O F I T S