Mobile and Web Application for Reporting and Analysis of Grievances

Its a projects small ppt

1. Mobile and Web Application for Reporting and Analysis of Grievances A project submitted to BHILAI INSTITUTE OF TECHNOLOGY, DURG An Autonomous Institute Affiliated to Chhattisgarh Swami Vivekanand Technical University, Bhilai (CG) in the partial fulfillment of the requirements for the award of MASTER OF COMPUTER APPLICATIONS (MCA) By Manavi Verma Roll No.: 500102122040 Enrollment No.: CC2745

2. OUTLINE Introduction Objective Company Profile SRS Modules Object Diagram DFD ER Diagram Advantages Testing Conclusion Limitation Future Scope

3. INTRODUCTION The project focuses on developing a Mobile and Web Application for Monitoring Quality Assurance and Public Complaint/Grievance Addressal System tailored for the government of Chhattisgarh. This application will serve as a crucial tool for monitoring and managing state government schemes by integrating real-time data reporting, analytics, and tracking features. Designed with a user-friendly interface, the system will enhance transparency, empower government officials with actionable insights, and streamline decision-making processes

4. OBJECTIVE Develop a monitoring and grievance addressal system for Chhattisgarh. Monitor and manage state government schemes. Integrate real-time data reporting and analytics. Design a user-friendly interface for government officials. Enhance transparency and decision-making. Ensure efficient execution of public initiatives. Enable dynamic monitoring of scheme implementation. Optimize resource utilization and achieve project goals .

5. Binomial is a leading provider of cutting-edge technology solutions for businesses worldwide. With a strong focus on innovation and excellence, we strive to empower organizations with transformative digital tools and services that drive efficiency, productivity, and growth. This is a Software development company based in Raipur .   The company invests heavily on research and development on newer technologies to provide cutting edge technology solutions and apply them to deliver quality results. Company Introduction The company is founded in 2014 as Startup by CEO Mr.Ravikant Singh and CTO Mr. Raja Bhushan .

6. Software Requirement Specification - SRS. Non-Functional Requirements Hardware Requirement RAM: Minimum of 1GB RAM Storage: Minimum of 500MB Software Requirement Web Browser (Chrome , Firefox, Etc ) Communication Interface Internet Protocols: HTTPS, Rest API Frontend: xaml,html,css,javascript Backend : MS Sql

7. MODULES Summary of Complaints Filtering Capabilities Reports and their Summary Scheme-based Complaints City-wise Complaint Count

8. Object Diagram

9. DFD

10. ER Diagram

11. Landing Page: This Is The First Page In Which We Get 4 Buttons – 1. Clicking Govt Schemes Button It will take the user to the list of schemes run by the government . 2. By Clicking This Button User Can Send The Complaint And Track Complaints Made Earlier. 3. By Clicking This Button User Get The New Application. 4. User Can Login By Clicking This Button. 4

12. Login Page Online Login Page Offline Login Page

13. Dashboard: A new page that appears after the login page. The Dashboard page is followed by a new page which is CREDA Monitoring

14. Project Report The user will select the project on this page, where they can view and review the project's inspections.

15. In this the user will check the report according to the date wise After Click on the District the user will check the report that are present in it and on the right top corner the user will download the excel file.

16. Enhanced Transparency Improved Resource Utilization Actionable Insights User-Friendly Interface Enhanced Decision-Making Dynamic Monitoring Efficient Project Oversight Mobile Accessibility ADVANTAGES

17. TESTING(Black-Box testing) Functional Testing Verify features and real-time data accuracy . Usability Testing Assess ease of use and gather user feedback . Performance Testing Test response times under various loads . Security Testing Check for vulnerabilities and ensure data protection . Compatibility Testing Verify across devices and browsers . Integration Testing Test data flow with existing systems . User Acceptance Testing ( UAT) Validate with end-users to meet requirements.

18. CONCLUSION:   The development of a Mobile and Web Application for Monitoring Quality Assurance and Public Complaint/Grievance Addressal System for the government of Chhattisgarh represents a significant step forward in leveraging technology to enhance governance. This project aims to streamline the process of monitoring government schemes, ensuring effective resource utilization, and providing a platform for systematic project oversight. By integrating real-time data reporting, analytics, and tracking features, the application will empower government officials with actionable insights, promote transparency, and improve decision-making capabilities.

19. LIMITATIONS User Adoption and Training : Potential resistance to adoption and the need for extensive training. Data Quality Issues : Challenges in ensuring consistent and accurate data from various sources. Technical Challenges : Possible integration issues with existing systems and technical maintenance needs. Security Risks : Vulnerability to cyber-attacks and the need for continuous security measures. Scalability Concerns : Potential performance issues as the system scales with more users and data. Regulatory Compliance : Ensuring compliance with evolving data protection laws and regulations. Public Trust : Challenges in establishing and maintaining trust among users and the public.

20. Future Enhancements: AI and Machine Learning Integration : Implement predictive analytics for forecasting and proactive issue resolution. Advanced Data Analytics : Enhance reporting features with customizable dashboards and deeper data insights. Automated Notifications : Introduce automated alerts for milestones, grievances, and resource updates. Citizen Engagement : Develop a public portal for grievance submission and tracking. Enhanced Security Measures : Implement advanced encryption, multi-factor authentication, and regular security audits. Scalability and Cloud Integration : Utilize cloud solutions to enhance system scalability and performance. User Support and Training Programs : Establish ongoing training sessions and support services for users.

21. Any Queries?