Module 2. hospitality language pptx

language

1. Asking for Permission

2. 2

3. Expressions for asking for permission. Is it OK if . . . Do you mind if . . . May I . . .

4. BARRIERS ACTIVITY Paired Practice: 1-Make a pair and ask permission for something from each other 2-Act one person as guest and other as host (Captain/house keeper/waiter/ health club officer) ask permissions and reply each other 3-Switch your role and repeat the practice aloud

5. HABITUATION Possible responses   I really wish you wouldn’t. No, I don’t mind. Go ahead Sure, no problem. No problem at all. No, please don’t I would prefer that you didn’t.

6. Guest: Would it be a problem if I left my luggage here for a few minutes? Host: No problem at all, sir. I’ll, keep an eye on it. careful. Engineering/ Maintenance Host Host: May I move this package out of the way Please. Guest: Of course, whatever you need. Host: Is it OK if I use oranges instead of tangerines? Guest: Well, if you must. No problem . Bell Desk Host Engineering/ Maintenance Host Food and Beverage Host Possible Conversations

7. Host: Is it OK if I make a copy of your passport? Guest: Sure, whatever you need. Host: Do you mind I place your bag, on this side, madam? Guest: Actually, I prefer to keep it in sight. Host: Is it OK if I use oranges instead of tangerines? Guest: Well, if you must. No problem. Front Desk Host Health and Leisure Host Kitchen Host Possible Conversations

8. BARRIERS ACTIVITY Hang Man for vocabulary

9. BARRIERS ACTIVITY Paired Practice: 1-Make a pair and ask permission for something from each other 2-Act one person as guest and other as host (Captain/house keeper/waiter/ health club officer) ask permissions and reply each other 3-Switch your role and repeat the practice aloud

10. THANK YOU.