COMMITMENTINTEGRITY
MISSION QUALITY
By: S Murali29 Apr 21
2
Name : S. MURALI
Designation : Ex Executive Director, Customer Services
Division : Corporate Office,
Hindustan Aeronautics Limited,
Bangalore
Contact No. (mobile) : 099728 67708
Email id : [email protected]
Author Details
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MRO in Military Aviation
Indian perspective & Industry Capability
•MRO Requirements for Aircraft Fleets
•Opportunities for MRO for Military Aviation in India
•Industry Potential
•Industry Perspective for MRO in Military Aviation
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•MRO is a term used for maintenance , repair and overhaul
organisation in aviation industry.
•Defined as an entity engaged in actions of maintenance, overhaul,
modification, repair, inspection, treatment, processing on aircraft, its
components or items of equipment
with an objective of retaining or restoring them to a state in which
they can perform their intended functions.
Actions include combination of all technical and corresponding
administrative, managerial and supervision functions
MRO definition
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• Maintenance, Repair and Overhaul or MRO working as seamless
entity to deliver safe
operation & to assure reliability and availability
of Equipment / Aircrafts / UAVs / Tanks / Helicopters etc.,
• It encompasses every thing & covers all goods and services that
are vital to operations towards supporting, facilitate ease of
maintenance practices to enable optimal operating needs.
• MRO is becoming more & more significant due to competition and
greater thrust for continuous reduction of cost / cycle time
•Quantity, Cost & Delivery are three important Parameters.
What Exactly MRO means ?
Not many players in Aviation due to complexity, high capital investments, large
cash flows.
Includes activities through product life cycle (from assessment to concept to
production to disposal), required resources (materials, infrastructure,
information.
Undergoing changes. Changing threats to national security, increasing budgets,
entry of private & globalization of industry, change of technology contributing
to new challenges.
Uses cutting-edge technologies. Manufacturing systems to transform designs
for high technology / weapons into operational products.
In India, Government, its departments & agencies play major roles including
customer, user, service provider, co-funder and co-manager of both basic
research and technology research and development.
AEROSPACE INDUSTRYAEROSPACE INDUSTRY
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Aircraft manufacturing and a/c maintenance are two entirely unique
and different activities, need to be handled separately and distinctly
Productivity, availability, cost effectiveness, machine uptime,
utilisation and customer service satisfaction can be highly improved by
integrating maintenance streams
CONCEPT
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a. MRO Requirements for Aircraft Fleets
1.MRO Requirement's is by and large supporting fleet for its
operational readiness.
2.It however depends on type of AC fleets with type of AC, HC and
Systems.
3.Further it depends on Acquisition by the Customer viz.,
• Indigenously Designed and Developed
• Off the shelf purchase
• Acquired through ToT route
• Quantity and technological features
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THE NEED OF THE HOUR IS IMPROVED MRO SERVICES AT OPTIMAL
COST TO THE CUSTOMER IN THE SHORTEST POSSIBLE TIME FRAME.
•Excellent MRO requires, comprehensive infrastructure, skilled
manpower, spares and excellent customer support.
•MRO requirements, unlike Civil AC, is more stringent and it needs
to meet maintenance and operational aspects of fleet
•Requirement of Military aviation is not only flying, but
encompasses roles of Platform needs to be met.
a. MRO Requirements for Aircraft Fleets
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Fleet needs to meet major aspects
•Design for Maintainability
•Productionise for Maintainability
•Manufacture for Maintainability
•Development for Maintainability
•Support for Maintainability
a. MRO Requirements for Aircraft Fleets
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Different Levels of MRO - Maintenance
1st line
or
“O” level
GHE/GSE support
Daily Inspection
LRU replacement
2nd line
or
“I” level
Bay servicing
Bench check
Card / Sub-Assy
level repairs
3rd line or Extended “I” levelCustomer’s Repair Organisation
4th line or “D” level Overhaul / Defect Investigation / Mod
compliance
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MRO Strategy – Customer Support / Enhanced
Customer Satisfaction
Robust MRO activities enhance customer satisfaction and customer delight:
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b. Opportunities for MRO for Military Aviation in
India
•The opportunities for MRO in India is becoming huge with types
of AC’s and fleet being exploited for longer periods through
Upgrade, Obsolescence management.
•India has the oldest to the most advanced fleets of all kinds and
are being operated in most hostile environment.
•Areas of operation is far flung and to meet neighbouring
countries of intrusion.
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b. Opportunities for MRO for Military Aviation in
India - Categories
Fleets > 3-4 Decades Fleets > 1-2 Decades
•Obsolescence
•Greater focus on Indigenisation
•Continuous Upgrade
•Handling Major servicing &
Overhaul
•Lifing issues
•Greater ToT
•Continuous focus on INSITU
maintenance
•Need to engage and increase
depth of Technology absorption
•Plan for upgrade
•Need to go in for improved
customer support
•Continuous innovation
MRO has excellent business opportunity, but at same time requires
investment, innovation & speedy absorption and implementation
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b. Opportunities for MRO for Military Aviation in
India - Categories
New acquisition New technology
Scope for any MRO
Investment & Technology
Huge infrastructure & Risk
taking ability
Advanced maintenance
practices in line with OEM
Funding & ensuring Transfer of
Technology
Improved skill set
Warehousing concept
Customer service at Doorstep
PBL
Fly by Hour
MRO has excellent business opportunity, but at same time requires
investment, innovation & speedy absorption and implementation
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Opportunities For MRO is changing Rapidly
Business expectation are changing rapidly
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b. Opportunity in MRO and Duration is heavily
Dependent on life cycle cost
COST OF
ACQUISITION
•Cost of product
•Cost of support
systems
•Cost of warranty
•Cost of certification
COST OF OPERATION
•Fuel cost
•Pilot cost
•D.I cost
•Hangarage cost
COST OF MAINTENANCE
•Daily & Periodic Maint.
•Unscheduled repairs
•TBO servicing
•Up gradations and retro-
Modifications
•Support infrastructure
for maintenance
Total Cost of Operation = Cost of Acquisition + Cost of Operation + Cost of
Maintenance
This will be the bench mark for acquisition of any product being designed,
developed & produced by HAL / acquired by IAF
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•With number of Heptrs, Aircrafts, Engines getting added with
sustained growth in both developing and developed countries,
pressures for MRO is exponential.
•In case of military fleet readiness for various mission is a
mandatory requirement
•With changing situation and changing scenario, India is emerging
as a key layer in Asia, MRO assumes increases significance.
Industry Potential
19
This prompted several initiatives both by HAL and Government.
a)OEM to maintain and customer only will fly – Performance Based
Logistics
b)Joint venture – Synergy of expertise to meet MRO needs.
c)Mushrooming of MRO centers at door step of customer
ALH being a new mission and having 4 version (Mk I, II, III, IV), the
responsibility of MRO is unique towards maintenance, logistic,
repair and sustain.
Industry Potential
20
MRO IS BACKBONE FOR
EQUIPMENT LIFE CYCLE
SUSTAINMENT
Approach to MRO from Indian perspective
21
Industry Perspective for MRO in Military Aviation
ROLE OF MRO
IN ENHANCING
OPERATIONAL CAPABILITY
AND MISSION READINESS
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•Developing a total solution portfolio is a key success factor.
•Competitive Pricing Combined with High Quality, critical for Success.
•Indian MRO companies should be
able to offer a comprehensive
portfolio of service products and
suitably position itself as long-term
strategic partner to Operators adopting favored Outsourcing
Strategy.
•Vision in consolidating Technology, New Projects, broad based
Outsourcing, ERP etc. are essential for
competitive edge.
Approach to MRO from Indian perspective
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•Unscheduled interventions : non forecastable
•Work to be carried out at site.
•Bill of Materials uncertainty (floating ‘p’): Inconsistent demand
•Multiple configuration of flying helicopters.
•Each activity is a one – off activity.
•Time is of essence.
•Vendors originally supplied materials no longer exist.
•Quantity requirements are too small
•Variability in skill set requirement.
•Components which have never failed previously go flunk at the
most inopportune time.
•Fast communication is of essence.
Challenges in MRO Industry
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With change in time, MRO is becoming more and more complex
because of following :
•Customer wants MRO to maintain the Product forever
•Equipment should be trouble free
•Equipments should be available for operation as and when
required.
•TAT for servicing should be minimal
•24x7 support on all issues / support
MRO Challenges
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Life Cycle ManagementLife Cycle Management
Issues in Life cycle management
1.Reliability management
2.Obsolescence of product
3. Close down of sub vendor
4.Obsolescence of technology
5.Considering Maintainability issues while design
6.Improving maintainability through modifications
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CUSTOMER
INDIAN PRIVATE
INDUSTRIES
INDIAN DESIGN
HOUSES
FOREIGN
SUPPLIES
HAL / IAF /
INDUSTRY
Critical
systems/Equipment
Kits (ToT projects)
Raw materials
Design Packages
Systems & Equipment
Design & Final integration,
Customer support
Tier -1 Suppliers for Aircraft sub-
assemblies
Tier -2 Suppliers for material
conversion
High investments expected to
drive the Indian Industry
towards this model
Indian Aviation Industry
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Indian Aviation Industry
CUSTOMERS
Indian Defence Services
Global Industries
Civil airlines
INDUSTRY PLAYERS
HAL ,
Private Industries / JVs
IN FUTURE
PRODUCTS/SERVICES
MILITARY AC / HELICOPTERS
GLOBAL SOURCINGS
OFFSET SERVICES
CIVIL MRO
CIVIL AIRCRAFT
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Works ahead for Indian MRO Companies:-
•In-depth discussion on future opportunities
and devise
appropriate strategies
•Revenue forecasts to help in understanding present and future
demand in MRO market
•Exhaustive Market forecasts
and analysis of competitive
dynamics to help in identifying growing MRO demand
Work ahead of Indian MRO Companies
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Macro and micro industry sector analysis
MRO Market drivers, restraints and challenges
MRO market trends
To get across strategic recommendation from experts.
To formulate growth strategies to expand into related businesses.
Preemptively redefining the core business during
outsourcing and
market turbulence.
To identify and address common mistakes resulting from misaligned
corporate strategies
To firm up growth management strategies through continuous
partnership
Work ahead of Indian MRO companies
30
Positive market forces are driving investment in
MRO industry
31
Due diligence requirements
32
•Analyze
whole operation, uncovering inefficiencies and
bottlenecks.
•
Simplify processes with advanced technologies.
•Electronic Parts’ catalogue Management
to make ordering simpler
with features of advanced search capabilities
•
Database management functionality
•
Global value standardization
•
Web-based, remote access
Need of the Hour for Successful MRO
Organization
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•Ability for users to maintain catalogue to predefined schemes /
templates
•Shortage Reporting
•Storage and display of attachments such as graphics,
documents and hyperlinks
•Eliminate duplicate items
•Reduce inventory carrying costs
•Standardized purchasing
Need of the Hour for Successful MRO
Organization
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Optimization of MRO strategy calls for focus on the following:
a.Inventory Levels
b.Warranty Management
c.Customer Inventory Management
d.Vendor Managed Inventory
e.Float Management
f.Warranty stores
g.Off the shelf straight exchange program
h.Replace at site; repair at company
i.Supplier managed inventory
MRO issues in Spares Management
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Traditional Lean v/s Discovery Approach MRO
Discovery approach how it differs from traditional Lean Approach :
Traditional Lean Initiatives eliminate wasted movement of People, parts
& information in routine work.
Traditional Lean Initiatives are not sufficient: To uncover and mitigate a
fundamental source of waste that drives turn around times higher.
Routine work has little to no critical path impact on overall project
turnaround times.
Even before the completion of routine tasks, start of non-routine works
will result in Effective TAT Improvement.
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Turn around time for any defect / servicing should be least
•Requirement for availability of equipments is endless in terms of
demand
•Customer wants best for the buy
•Wants product to be maintenance free
•Response to all support on real time basis
•Any / all spares should made available in hours
•Logistics and trained man power
•Turn around of Rotables and spares Requirement is to only operate,
all aspects Maintenance by OEM or third party
•On line support for every problem incl. Trouble shooting
MRO Challenges
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•Integrate best suppliers into automated processes.
•Provide enterprise visibility and reporting for better management
decisions.
•Implement a warranty and asset management program to reduce
repair / replacement costs.
•Identify continual improvement opportunities for improved
efficiencies and lower costs.
•Manage MRO supply chain
•Consolidate support base for all supplies for maintenance and
servicing of fleets.
Need of the hour for successful MRO
Organisation
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Leading MRO strategy
a.Analyze
whole operation, uncovering inefficiencies and bottlenecks.
b.Simplify processes with advanced technologies.
c.Electronic parts’ catalogue management
to make ordering simpler with
features of advanced search capabilities
d.Database management functionality
e.Global value standardization
f.Web-based, remote access
g.Shortage reporting
h.Storage and display of attachments such as graphics, documents and
hyperlinks
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GLOBAL MRO MARKET REGIONAL
SPLIT, 2020
GLOBAL AIR TRANSPORT MRO
MARKET
MRO market potential
43
•It is important to
recognize unique requirements of each operating site
in organization and part that each can play in rolling out a successful
solution.
•In order to reap benefits of a streamlined MRO supply chain, a careful
thought process is required to design comprehensive MRO solution, in
combination, to adapt to requirements of each site .
•Ensuring broad program support Outsourced Solutions
— To manage
all aspects of MRO supply chain so that organization can focus on its
core business.
•Enterprise Solutions
— to link all of plants, systems, processes, and
people through a single, enterprise-wide solution, operating through a
common platform.
MRO Solutions for Mission Readiness
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MULTI-DIMENSIONAL INDUSTRIAL BASE INTEGRATION
AND COOPERATION
- PERSPECTIVES IN PUBLIC PRIVATE PARTNERSHIP
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PROCUREMENT PLAN
a.Ensuring support stores for ARS, CNARS, Rotables, High Failure
b.AOG floats for meeting TAT, dedicated stores
c.Creating warehousing Model to meet customer, command reqts.
d.Establishing dedicated MRO line for improved fleet management.
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a.Integrate best suppliers into automated processes.
b.Provide enterprise visibility and reporting for better management
decisions.
c.Implement a warranty and asset management program to reduce
repair / replacement costs.
d.Identify continual improvement opportunities for improved
efficiencies and lower costs.
e.Manage MRO supply chain
f.Consolidate support base for all supplies for maintenance and
servicing of fleets
Need of the hour for successful MRO Organisation
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a.Improve procurement leverage for volume buys and reduce
spot buys
b.Eliminate false stock outs
c.Consolidate transactions across all functional areas.
d.Redesign storeroom and index each and every parts.
e.Utilize advanced forecasting tools to reduce inventory costs.
f.Recommend the best suppliers to optimize material
performance and price.
Need of the hour for successful MRO Organisation
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GLOBAL AIR TRANSPORT FLEET AND MRO MARKET :
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•Ability for users to maintain catalogue to predefined schemes /
templates
•Shortage Reporting
•Storage and display of attachments such as graphics, documents
and hyperlinks
•Eliminate duplicate items
•Reduce inventory carrying costs
•Standardized purchasing
Need of the hour (requirement) for
success of MRO Organisation
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• Improve procurement leverage for volume buys and reduce spot
buys
• Eliminate false stock outs
•
Consolidate transactions across all functional areas.
•
Redesign storeroom and index each and every parts.
•
Utilize advanced forecasting tools to reduce inventory costs
•
Recommend the best suppliers to optimize material performance
and price.
Need of the hour (requirement) for
success of MRO Organisation
51
•Military aircraft / heptrs are used in most adverse conditions
than commercial aircraft
•Operational envelope demands significant amount of structural
repair work and calls for extensive checks
•In many MRO work center, MRO operators need to delivery with
aircrafts is a challenge with regard to both engineering and
material obsolescence issues.
MRO operators face unique challenges
52
•Dynamics for helicopter MRO is constantly changing with more and
more operators deploying the equipment at far distances from
home bases.
•The focus of maintenance is shifted to customer site.
•There is a increased heptr utilization with changing scenario world
wide.
•This increased utilization translates timely to turn around of life
limited components which is a big challenge in itself.
MRO operators face unique challenges
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SHIP DECK LANDING
TO & Landing at highest
Helipad(4750 M ALTITUDE)
LANDING ON OIL RIG
ALH: TRIALS WITH INFLATED
FLOATATION GEAR
UNDER SLUNG LOAD
HIGH ALTITUDE AND COLD
WEATHER TRIALS AT HIMALAYAS
(LEH)
HOT WEATHER TRIALS AT
RAJASTHAN DESERT (JODHPUR)
SHIP DECK TRIALS AT GOA
LANDING ON OIL RIG PLATFORM
SIMULATED SYSTEM FAILURES
ENGINE & HYDRAULICS (TO
DEMONSTRATE SURVIVABILITY)
NIGHT FLYING WITH NVG
GOGGLES.
HIGHLIGHTS OF MILITARY CERTIFICATION
(Skid and Wheel version)
SLITHERING
OPERATION
54
MRO Approaches by Global Leaders
Lockheed Martin Aeronautics
MRO mean
gentle correction. It’s not MRO for AC. it’s sustainment.
Modularity of Design to reduce support dependency on MRO with
goal of minimizing and / or eliminating failures.
For failures that cannot be eliminated, fault to be isolated quickly &
timely corrective actions for repair at unit level be provided.
To move toward sustainment, prognostics & health management
information systems will be relied.
System supported F-35 Aircraft, with onboard systems recording
and analyzing data from initial tests through flight testing. The data
will be critical for fleet operation.
Focus is not on repair of a sub-system or unit. Instead, specific part
is replaced in field and decision to repair or permanently replace is
made outside operational envelope. This strategy minimizes need for
extensive skill training at unit level.
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Boeing
a)Gold Care is a per – flight - hour maintenance program.
b)Includes: line, component and heavy maintenance.
c)Provides e - enabled environment, or “complex IT system,” that
assures flow of secure maintenance data.
d)Covers all entities: Boeing, its suppliers, maintenance provider and
operator.
e)Other advantages: Data flow providers a fleet-wide view of how a
component is performing, giving them time to design fixes, if
necessary, earlier than with
manual process
MRO Approaches by Global Leaders
56
Boeing
f)Cranfield University, Britain’s premier postgraduate, research -
intensive university and Boeing Company have signed an
agreement to create an Integrated Vehicle Health Management
(IVHM) system.
g)Integrated Vehicle Health Management enables health of vehicle
to be monitored and assessed.
h)Sensors distributed throughout vehicle collects data on condition
of components and subsystems, while on - board processors assess
their health and predict possible deterioration and future life.
MRO Approaches by Global Leaders
57
Boeing
•Data & resulting information used to improve maintenance, extend life,
improve vehicle readiness & availability, reduce operating costs.
•For any operator, use of IVHM can provide long-term cost benefits and
advantages over competitors.
• It takes existing concepts of Maintenance and Repair and Overhaul
(MRO) one step further.
•It differs from those concepts in that it looks at whole vehicle, regularly
sensing and evaluating vehicle operation, updating a ground based
operations control centre to enable better decisions on operation
schedule and effectiveness of a fleet of vehicles.
MRO Approaches by Global Leaders
58
AIRBUS
• Airbus is strengthening its relationship with MRO service providers in
order to improve quality and competitiveness of maintenance services
for Airbus customers.
•The MRO Network with its processes for continuous performance
benchmarking and improvement actions.
•Increased support to MROs generally – making it easier for them to
provide maintenance services to their Airbus customers.
•Scope and size of Airbus MRO Network will be driven by the worldwide
customer demand for maintenance services.
MRO Approaches by Global Leaders
59
Other criteria which identify candidates for the MRO Network are as
follows:
•Broad experience in Airbus airframe maintenance, for different aircraft
types
•Additionally, experience in component maintenance with related spares
services
•Global and / or regional coverage.
•A choice of independent and airline affiliated MROs in each region
•Airbus will communicate on capabilities of Network members, measure
customer satisfaction on their performance and where appropriate
identify areas for MRO improvement plans.
•Airbus MRO support services, including technical data, spares
recommendations and consultancy, will be on offer to those MROs who
wish to develop their capabilities.
MRO Approaches by Global Leaders
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Lockheed
•Prognostics and health management information systems
Boeing
•Crib Master
•Gold Care
•Integrated Vehicle Health Management (IVHM) system
Airbus
•DMC Toolset
New Technologies
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•MRO Service Providers to Focus on Providing Quality Service Deliverables at
Low Costs
•Fleet operators are increasingly trying to identify service providers that can
provide total service packages including material and parts supply, integrated
information system process, and infrastructure.
•MROs
are likely strive to provide the entire gamut of services.
•Turn-around-time of maintenance and service is becoming
the prime focus for
all MROs to sustain the existing client base.
•In a notable trend, last few years have seen an out performance in the MRO
sector. It has shown emergence of very secular growth which is set to
continue till foreseeable future in respect of following:-
In-house parts repair to minimize engine overhaul cost
Recent Trend
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Repair to minimize parts
scrappage
Engine parts exchange
In-house capability for repair / overhaul of engine accessories, while engine
is in-work, to shorten turn around time and provide a more cost effective
service.
Advanced processes and repair techniques developed by specially qualified
engineering.
•The worldwide fleet size is showing steady growth. It is forecasted 4.1
percent annual growth in new aircraft deliveries over the next 10 years.
•The supply-chain inventory holdings are shifting from the operators and
becoming more supplier-owned. Evidence of this trend is the fact that the
supplier-owned inventory grew from 25 percent to nearly 40 percent since
1997, a 60 percent increase.
Recent Trend
63
MRO forcast- New Deliveries
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MRO forcast- New Deliveries
65
•India is set to drive massive growth in the aviation industry over the next few decades.
Global investors are flocking to the aviation industry and are displaying particular
interest in the Indian market.
•The MRO market in India is set to truly take off. This, although will attract many private
players, should be considered more of a opportunity for companies like HAL since it
has the longest experience and best facilities in India.
•In addition, 2006 has seen the signing of some large outsourcing contracts.
•Similarly Deccan Air has consolidated its position as Servicing of Bell Helicopters in
India
MRO forcast- New Deliveries
66
Indian MRO doing engine , component maintenance, line maintenance, Maintenance of Tx &
other rotables,
airframe , modifications developed threshold competencies satisfying end-user
& regulatory requirements.
However, entry of newer participants in this high-growth market is likely to lead to increased
competition in future products.
This will compel Indian companies to proactively invest in expanding its competencies even
further.
They need to work innovatively in both providing services and creating competitive pricing
strategies
It should be imperative for Indian companies to diversify to new MRO product as a long term
objective.
Cutting Edge technologies and
upgrade in facilities will enable them to support the pitch in
this direction.
Approach to MRO from Indian perspective
67
Developing a total solution portfolio is a key success factor.
Competitive
Pricing Combined with High Quality Critical for Success. Indian MRO companies
should be
able to offer a comprehensive portfolio of service products and
suitably position itself as long-term strategic partner to the operators adopting
the favoured outsourcing strategy.
Vision in consolidating Technology, New Projects, broad based Outsourcing,
ERP etc. are sine quo non for
competitive edge.
Approach to MRO from Indian perspective
68
Positive market forces are driving investment in
MRO industry
69
MRO Business Trend
2016
70
Traditional vs Concurrent Engineering
Traditional Process = Linear
Vs
Concurrent Engineering = Team collaboration
72
OPPORTUNITIES & CHALLENGES
IN THE MAINTENANCE
OF LAND SYSTEMS
FOR THE INDIAN ARMY
73
2010 – 2029, New Airplane deliveries, Boeing
and Airbus regional demand Forecast
74
Fabrication
Supplier
Material
IGES/STEP
SQUADRON
Maintenance
Customer Support
Data
Repository
Land System servicing Data
Bench
Inspect
Inspection
MRO it solution for Fleet Mgmt
75
•Global Market Size of MRO is approx. 50 Billion US dollar for
global active fleet
of nearly 39,000 Fixed and Rotary Wing aircrafts.
•Global aircraft Maintenance, Repair and Overhaul (MRO) Market is highly
fragmented with over a hundred participants, including military aircraft MRO
•Total amount spent on MRO exceeds value of new aircraft production.
•China and India will, with their rapidly expanding fleets, provide the biggest
growth.
Market Size of MRO
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•China’s MRO spend, for example is expected to increase from current three
percent of world total, to six percent by 2016, according to BACK Solutions.
•Aero Strategy predicts a 5.1 percent Annual growth rate in the Asia Pacific
through 2015 and a market value exceeding $14 billion.
•India, which expects to see size of its fleet triple over next 10 years, has joined
with China in becoming a fast growing market.
Market Size of MRO
77
•It is important to
recognize unique requirements of each operating site in
organization and part that each can play in rolling out a successful solution.
•In order to reap benefits of a streamlined MRO supply chain, a careful
thought process is required to design comprehensive MRO solution, in
combination, to adapt to requirements of each site .
•Ensuring broad program support Outsourced Solutions
— To manage all
aspects of MRO supply chain so that organization can focus on its core
business.
•Enterprise Solutions
— to link all of plants, systems, processes, and people
through a single, enterprise-wide solution, operating through a common
platform.
Market Size of MRO
78
•Hosted Solutions
— to deliver an ASP - based solution that offers state-of-art
Technology, processes, and support for existing personnel of organization.
•Productivity Program
— to thoroughly evaluate operations and uncover new
ways to boost productivity and savings.
•Inventory Management
— to forecast need for supplies and replenish them
as Needed, optimizing inventory and reducing related costs by as much as
40%.
MRO solutions for every need
79
•MRO supplies may cost only a few rupees per piece,
•supply chain inefficiencies such as inventory surplus, decentralized
procurement, transaction discrepancies, and poorly managed stockrooms
rapidly adds up cost. Eventually, productivity and the
bottom line suffer. Benefits of a streamlined MRO supply chain
80
•Increase Cost Savings
— to eliminate excess and obsolete inventory, reduce
overall MRO Supply costs, and more.
•Improve Staff Productivity
— to eliminate time lost searching for and
Ordering materials.
•Stock items are automatically replenished as needed and non-stock orders
are processed within 24 hours.
MRO solutions help organization
to
streamline entire supply of organization
81
•Make More Informed Decisions
— To view the “big picture” with enterprise-
wide MRO-specific data, detailed historical reports, and a custom electronic
catalog, all on a common platform.
•Benefit of Technology
— No confusion, no tiresome efforts involved in material
management, which is the primary factor for MRO success.
e-commerce
solution, inventory management technology, hand-held devices for a mobile
workforce, RFID are the few examples.
MRO solutions help organization
to
streamline entire supply of organization
82
TYPES OF LAND WARFARE SYSTEMS
TRACKED WHEELED
TOWED
83
•Crew Served
•Individual
•Munitions
84
•Defense/Countermeasures
•Communications,Command,
Control and Intelligence
85
•Command and combat support
Logistics
Personnel Service
Health Service
•Others
86
87
With the number of Land systems getting added with the sustained
growth in both developing and developed countries, the pressures for
MRO is exponential.
To undertake training and to meet assigned missions safely and
successfully, military equipment must be kept in good working condition
and be ready for action on short notice.
In case of military fleet, readiness for all mission requirements is
mandatory
The Reqt of MRO is compounded by the fact of speedy recovery of all
systems , its frequent Reqt , operation at remote places, secrecy and
complexity of logistics etc.,
Relevance of MRO – In Land System
87
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90
91
92
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Civil Vs Military MRO
MEASURES CIVIL MRO MILITARY MRO
MRO Revenue
Worldwide
$ 56.8 Billion $ 62 Billion
No. Of Aircrafts71,630 38,570
Types of
Maintenance
A,B,C,D Checks Specific Maintenance
Checks