NEON SOFT’s Live Monitoring & Reporting.pdf

NEON SOFT's telecom billing software, featuring live monitoring and reporting capabilities, is an invaluable tool for any telecom business aiming to enhance efficiency and stay competitive. With its near-real-time dashboards, customizable reports, detailed analysis, and comprehensive financial management tools, NEON SOFT provides all the information you need to make informed decisions and drive your business forward.

1. LIVE MONITORING
& REPORTING
Streamline your business management with our
all-in-one solution, from invoicing and expense
tracking to sales pipeline forecasting. Elevate your
enterprise to new heights of success with LIVE
MONITORING & REPORTING.

2. 1
Gain unparalleled
visibility into your
business operations
and take control of
your enterprise's
performance.

3. 2
Wide Range of
Widgets and Reports
Near-real time monitoring dashboards.
Customisable reports.
Customer and Vendor stats aggregated by Destination,
Prefix, Trunk, Account and Gateway.
Customer stats aggregated by Longest Calls,
Expensive calls, Most dialled numbers.
ACD and ASR reports.
QoS monitoring.
Vendor Hourly Stats.
Hourly/Daily/Weekly/Monthly and Yearly call analysis.
Traffic by region map with drill down capabilities.
Quick CDR Search Option.
Minutes per day.
Sales per day.
Account Activity chart for customer and vendor.
Top pin codes widget by cost and minutes.
Top extension widgets by cost and minutes.
Reconciliation.
Invoices and expense charts.
Manage your account managers performance.
Sales Pipeline
Forecasting
Various alerts and notifications as: Longest Calls ,Expensive Calls,Out of hours Calls,Calls on
blacklisted destinations
And a lot more

4. 3
Cutting-edge dashboards
provide near real-time
insights, empowering you to
make informed decisions.
Customise reports to track
crucial metrics, from call
volumes and costs to vendor
performance.

5. 4
Utilise the power of
Customisable Reports and
Intuitive Visualisations to
uncover valuable trends and
patterns. Analyse Top Call
Drivers, Quality of Service,
and hourly/daily/weekly
trends.

6. 5
Drill down into Customer and
Vendor statistics, track key
performance indicators, and
optimise your operations by
Destination, Prefix, Trunk,
Account and Gateway for
maximum efficiency.
Aggregated by Longest Calls
, Expensive calls, Most dialled
numbers.

7. 6
With features like ACD and
ASR reporting, QoS
Monitoring, and Detailed Call
Analytics, you will have the
intelligence you need to
make informed, impactful
decisions. With Alerts and
Notifications, empowering
you to address issues before
they escalate.

8. 7
Stay on top of your business
with Intelligent Alerts,
Seamless Reconciliation, and
Intuitive Invoicing. Manage
your sales pipeline and
forecasting with ease

9. 8
This feature-rich solution puts the power in
your hands to Optimise operations, Reduce
Expenses, and Drive Growth. Experience the
confidence of Total Telecom Transparency.

10. CONTACT US
44 (0) 330 0882 015 [email protected] www.neon-soft.com
Thank You