Non Verbal Communication Submitted to: Nisha Mishra Ma’am
Introduction to communication Communication is simply the act of transferring information from one place, person or group to another. Every communication involves at least: 1) One sender 2) A message 3) A recipient
Non verbal communication Nonverbal communication is the transfer of information through the use of body language including eye contact, facial expressions, gestures and more. Importance on non verbal communication: Supports your message Communicates messages. Communicates intention. Conveys feelings. Offers support. Showcases your personality Indicates a desired action. Deescalates tension.
V/S
Characteristics of Non Verbal Communication Facial Expressions 2. Body Movements
3. Posture 4. Eye Contact
5. Paralanguage 6. Proxemics
Classification of Non Verbal Communication Non verbal form of communication include the following modes- Paralanguage (Voice Patterns) Proxemics (Space) Kinesics (Body Movements) Oculesics (Eyes) Chronemics (Time) Haptics (Touch) Colour Artifacts (Objects/Designs)
Paralanguage Paralanguage , also known as vocalics , is a component of meta-communication that may modify meaning, give nuanced meaning, or convey emotion, by using techniques such as prosody, pitch, volume, intonation, etc. It is sometimes defined as relating to nonphonemic properties only. Paralanguage may be expressed consciously or unconsciously. The study of paralanguage is known as paralinguistics , and was invented by George L. Trager in the 1950s
Aspects of the speech signal : 1. Perspectival aspects Speech signals arrive at a listener’s ears with acoustic properties that may allow listeners to identify location of the speaker 2. Organic aspects The speech organs of different speakers differ in size. As children grow up, their organs of speech become larger and there are differences between male and female adults. 3. Expressive aspects Paralinguistic cues such as loudness, rate, pitch, pitch contour, and to some extent formant frequencies of an utterance, contribute to the emotive or attitudinal quality of an utterance. 4. Linguistic aspects Ordinary phonetic transcriptions of utterances reflect only the linguistically informative quality. The problem of how listeners factor out the linguistically informative quality from speech signals is a topic of current research.
Proxemics Proxemics is the study of human use of space and the effects that population density has on behaviour, communication, and social interaction. Proxemics is one among several subcategories in the study of nonverbal communication , including haptics (touch), kinesics (body movement), vocalics (paralanguage), and chronemics (structure of time). The theory of proxemics is often considered in relation to the impact of technology on human relationships.
There are four forms of human territory in proxemic theory. They are: 1. Public territory : A place where one may freely enter. This type of territory is rarely in the constant control of just one person. However, people might come to temporarily own areas of public territory. 2. Interactional territory : A place where people congregate informally 3. Home territory : A place where people continuously have control over their individual territory 4. Body territory : The space immediately surrounding us
Proxemics :-
Kinesics Kinesics is the study of how we use body movement. It includes body movements such as gestures, winkling, smiling, or style of dressing and grooming.
Relevant concepts of Kinesics Emblems - Body movements or gestures that are directly translatable into a word or phrase. Illustrators - Accompany or reinforce verbal messages. Affect Displays - Show emotion. Regulators - Control the flow and pace of communication. Manipulators - Release physical or emotional tension.
Kinesics :-
Oculesics Oculesics is a technical term for communicating through eye contact. It can express different emotions such as you are paying attention with the person you are talking with when you have an eye contact. It conveys different meaning in different places as in China too much of direct eye contact is considered bad manners.
Oculesics :-
Chronemics Chronemics is the study of the use of time in nonverbal communication. The use of time can affect lifestyles, daily agendas, speed of speech, movements and how long people are willing to listen. Time can also be used as an indicator of status and attitude.
Haptics 1. Haptic communication is communicating by touch. For example: We use handshakes to gain trust and introduce ourselves. 2. Touch can mean both positive and negative meaning. 3. It can be used for: Task-orientation Ritual interaction Friendship Emotional attachment Sexual intent
Haptic :-
Colour 1. Colour is important communication tool. 2. It is tied to religious, cultural, political and social influences. 3. Different colours represent different qualities: Yellow – warm, exciting, happy Blue – deep, peaceful, supernatural Green – peace, stillness, nature White – harmony, silence, cleanliness Black – grief, dark, unknown Red – glowing, confidence, alive Orange – radiant, healthy, serious
Artifacts Artifacts are used as objects to convey different messages. It reflects taste of choice of the person. It is used for creating impression.
Artifacts :-
Advantages Of Non Verbal Communication Non-verbal cues complement a verbal message by adding to its meaning. Non-verbal message may substitute for the verbal message if it is long distance. Help to illiterate people Help to handicapped people Attractive presentation Reducing wastage of time Quick expression of message
Disadvantages Of Non Verbal Communication Cultural Difference Imprecise and inaccurate Not everyone prefers Absence of Permanent Record Problem in Feedback
Ways To Develop Non Verbal Communication Establish eye contact when speaking with others. Monitor facial expression. Pay attention to proximity. Stand and sit up straight. Watch your tone.