Non Verbal Communication Types and Features

Communication is what it does! All living beings are empowered with special faculty to communicate. They use a language which is not denoted in the dictionary. We know this medium as Non-Verbal Communication.

Communication through body language, gestures, face, eyes, time, objects or appearance, touch, and space etc. We should know that Communication is broadly divided into two categories, according to the Mode it uses:

Verbal Communication (Verbal Oral/Spoken Communication and Verbal Written Communication)
Non-Verbal Communication (KOPPACT)

2. Non-Verbal
Communication
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3. Communication
•Communication is the transfer of
information from a sender to a
receiver with the information being
understood by the receiver.
•There are two types:
•Verbal Communication
•Non-Verbal Communication (NVC)

4. •Verbal 7%
•Vocal 38%
•Visual 55%
Communication Comprises ofCommunication Comprises of
3 V’s3 V’s

5. Functions of NVC
1.Supplements Verbal Communication
2.Regulates Interaction
3.Establishes Relationships
4.Reflects Cultural Values
5.Contradicts or Conflicts
6.Substituting
7.Accenting

6. Forms of Non-Verbal
Communication
•Conscious Non-Verbal
Communication
•Unintentional Non-Verbal
Communication

7. Aims & Goals of NVC
a. Create Impressions through Body
Language & Para-Language
b. Initiate and Manage Interactions
c. Express Emotions
d. Convey Deception
e. Convey Power

8. KOPPACT
•K - Kinesics – Body Language (Face Expressions, Gestures,
Postures)
•O – Oculesics – Communication through the Eyes
•P – Proxemics – Space Language
•P – Paralanguage (Tone, Pitch and Manner of Speaking)
•A – Artifactics – Object Language/Appearance
•C – Chronemics – Time Language
•T – Tactilics - Touch Language/Haptics

9. NON VERBAL COMMUNICATION
TYPES
•Body Language
•Para Language
•Space Language
•Time Language
•Object Language
•Touch Language

10. Body Language
•Appearance
•Posture
•Gestures
•Eye Contact
•Handshake

11. Para Language
•Pitch
•Speed/Tempo
•Pause
•Tone/Manner
•Non Fluencies

12. Space Language
•Intimate Zone
•Personal Zone
•Social Zone
•Public Zone

13. Time Language
•Time Management
•Planning
•Organising
•Avoid Time Robbers

14. Object Language
•What You
Carry/Wear/Give or
Create also Speaks!

15. Touch Language
•Whom can you touch?
•When can you touch?
•How can you touch?

16. Sign Language
•Audio Signs
•Visual Signs & Symbols

17. Guidelines to Improve Non Verbal
Communication
•Monitor your non verbal
communication
•Learn to interpret others
•Develop self awareness
•Develop self awareness
•Ask friends for feedback
•Videotape yourself and improve

18. Some Negative Gestures
Nervousness
Hands in Pocket
Biting Nails
Scratching
Looking at the Ceiling

19. Negative Gestures
Aggressiveness
•Staring
•Pointing at someone
•Showing a fist

20. Negative Gestures
Rudeness
•Shake hands too hard
•Whisper
•Yawn
•Look at watch

21. Negative Gestures
Self Importance
 Eyes closed while talking
Looking over the top of
glasses
Head bent back wards

22. Negative Gestures
Superiority
Not acknowledging
greetings
Shouting orders
Continue to work as others
speak
Reclining in chair

23. Non Verbal Communication
KOPPACT
https://eklavyaparv.com/content/communication-skills/250-non-verbal-communication-knowing-koppact