Nrows New user guide aug 14

NAVY RESERVE ORDER WRITING SYSTEM
(NROWS) SAILOR ORDERS GUIDE
August 2014

1. NAVY RESERVE ORDER WRITING SYSTEM
(NROWS) SAILOR ORDERS GUIDE
AUGUST 2014 1

2. TABLE OF CONTENTS

•Section 1- Initial Order Application/Submission…………….Page 3
•Section 2- Pullback Order Application……………………………Page 29
•Section 3- Modify Order………………………………………………..Page 39
•Section 4- Cancelling Order……………………………………………Page 51
•Section 5- Changing User Information in NROWS ………….Page 57
(phone number, email, name, etc.)
•Section 6- “For Further Assignment” Orders……………….…Page 61
•Section 7- Questions, Comments, Concerns…………….……Page 73

2

3. Section 1- Initial Order
Application/Submission
*Important Note*
It is important to click “Save” after completing each section
of your Initial Application. If you accidentally close out of
your web browser or in the event of a power outage that
causes your computer to shut off, all information entered in
your application will be lost.
3

4. Section 1- Initial Order
Application/Submission
Step 1- Getting Logged in/ NROWS can be accessed by visiting the private side of
the Navy Reserve site https://private.navyreserve.navy.mil or by direct link
https://nrows.sscno.nmci.navy.mil/nrows/

*When logging on to the Navy Reserve Homeport site, select your EMAIL
certificate*

Your login ID and password are CAC enabled; you must have a CAC and CAC
reader to access NROWS.

If you have not accessed your account in the past 60 days (deactivated) or if this is
your very first time logging into NROWS, contact:
Deactivated Users- Navy Reserve Helpdesk 1(800)537-4617
Initial Users- Navy Operational Support Center


4

5. https://private.navyreserve.navy.mil
5

6. https://nrows.sscno.nmci.navy.mil/nrows/secure/login.jsp
6

7. *Note*
Routing for all applications will be
displayed here

Resource Owners contact
information will be displayed here
Step 2- From the “Welcome” screen select “Sailor” from the drop-down menu
7

8. Step 3- From the “Sailor Menu” screen select “Create Application”
8

9. *Note*
1. Choose from the Requirements listed on this screen to initiate your order request

2. If nothing is displayed on this screen, no orders are available for the Sailor to create.
Questions concerning NO requirements listed should be directed to your Chain of
Command
9

10. *Note*
Section 1, 2, 3, and 7 will be pre-filled with specific information inputted by your
Requirement Owner
Step 4- Review the following information for accuracy and click “Save” and “Next” any
changes can be made on upcoming pages
10

11. Step #5- From the “Personnel Info” screen verify the information is correct. Click the
appropriate radio button for each of the questions. Select “Save” then click “Next” to
continue if all your information is correct.
11

12. Select the appropriate radio button to change you email address and/or Permanent
Mailing Address
*Note* Updating this information only applies it to this order, permanent changes
will have to be made under Utilities> My Account
*Note* Your address SHALL NOT be a PO Box address
12

13. •NOTE: Using the “Change of Address” feature for the
purposes of traveling from a location while on AT/ADT
other than Home of Record due to business or personal
reasons is NOT AUTHORIZED. If executing IDTT orders
and traveling from a location other than your HOR,
reference COMNAVRESFORCOMINST 1571.1 (Series)

•Changing the Permanent Mailing Address for
unauthorized purposes will be considered a violation of
the Uniform Code of Military Justice and may result in
disciplinary action against the offending member

To update your address, contact your personnel department at the NOSC to have
NSIPS updated. NSIPS will import the correction into NROWS via RHS
13

14. Step 6- From the “Duty Period Information” screen verify this information for
accuracy. Changes should only be made after contacting your NOSC for all AT Orders
or the Requirement Owner for all ADT/IDTT.
Select “Save” then click “Next” to continue if all your information is correct.

14

15. Step 7- From the “Duty Locations and Travel” screen verify this information for accuracy
Travel Start Date, Report Date, UIC, Unit Name, and Address will be pre-filled out

*Note*
Changes can be made to Travel Start Date, Report Date, and End Date after contacting your
Requirement Owner to meet specific mission requirements
Your start date should be 1 day before your report date if you are traveling CONUS, 2 days
before if you are traveling OCONUS.
*Pre-filled dates
*Modified dates to meet mission
requirements
15

16. Step 7 cont- Use appropriate radio buttons and drop-down menus to answer
“ITEMPO Information.

“For Duty Afloat?” and “Per diem & Travel Information will be pre-filled out, verify
this information for accuracy. Select “Save” then click “Next” to continue if all your
information is correct.



16

17. Step 8- On the “Travel Options” screen “Mode of Transportation” will have been pre-selected
by your Requirement Owner but can be changed to accommodate mission requirements


“Desired Departure Date”, “Departure Airport” and “Arrival Airport” are required if traveling
via “Commercial Airline.”
Use the “Lookup” hyperlinks to select the correct airports.
The “No Earlier and No Later Than Times” are not required, but should be filled in.
If “Airport Justification” or “Special Instructions to Travel” are necessary then type it in the
appropriate fields
17

18. Step 8 cont-
*Note*
Desired departure times are only a request and will be honored only if government
contracted seats are available.

Click “Save” then click the hyperlink “Fill out Per Diem at this Location” or “Next” to
continue

18

19. Step 9- Review the following information for accuracy and select “Save” then click
“Next” to continue if all your information is correct
19

20. Step 10- On the “Travel Options” screen “Mode of Transportation” will have been pre-
selected by your Requirement Owner but can be changed to accommodate mission
requirements

“Desired Departure Date”, “Departure Airport” and “Arrival Airport” are required if traveling
via “Commercial Airline.”
Use the “Lookup” hyperlinks to select the correct airports.
The “No Earlier and No Later Than Times” are not required, but should be filled in.
If “Airport Justification” or “Special Instructions to Travel” are necessary then type it in the
appropriate fields
20

21. Step 8 cont-
*Note*
Desired departure times are only a request and will be honored only if government
contracted seats are available.

Click “Save” then click the hyperlink “Fill out Per Diem at this Location” or “Next” to
continue

21

22. Step 11- On the “Tour and Pay Entitlements” screen select the “Lookup” hyperlink to
“Choose the appropriate GTCC justification.”
22

23. Step 11 cont- From the “Government Travel Charge Card” lookup screen choose the
correct justification then click “Select” to return to the “Tour and Pay Entitlements” screen
23

24. *Note*
Back to back orders can not be submitted using DTS

“Tour and Pay Entitlements” need to be reviewed carefully. This section will add the appropriate
paragraphs to the orders for entitlements

Click “Save” and then click “Next” to continue.
24

25. Step 12- To include Standard Paragraph(s) from the “Paragraph Selection” screen click
“Add Paragraphs” then choose the Standard Paragraph(s) and click “Select”

If needed, a Non-Standard Paragraph may be typed in the box provided. Once completed,
click “Save” in the “Action” column then click “Save” at the bottom of the application and
then click “Next” to continue
*Note* The information typed into the Non-Standard paragraph will become part of the
official orders
25

26. Step 13- Review the following information for accuracy and select “Save” then click
“Next” to continue if all your information is correct

*Note* Changes to Command and Funding Source should only be made after contacting
your NOSC for all AT Orders or the Requirement Owner for all ADT/IDTT
26

27. Step 14- On the “Justification” screen you may enter General Comments
or Justification for Hard Holds. Any information not included in this order that needs to be
transmitted to routing chain shall be included in this block
IE. Orders routed to SATO due to member IRR Status

Click “Save” then click “Save & Route” to process the orders
27

28. Step 15- On the “Order Information” screen, review and verify the orders then click “Return
to Application” to make additional changes or “Route Application Forward” to forward the
orders for approval
*Note* Above information will display travel
system, DTS or SATO
28
*Note*
Unit Approver will be displayed here

Track order progression by following these
steps

29. Section 2- Pull back Order Application
*Important Note*
The Pull back application feature will only be used if the orders have
NOT yet been fund approved and changes need to be made while still
in the routing process

An order application should be pulled back only for a change in
entitlements or change in support of gaining command. Once an
application is pulled back, the routing of the application will stop until
it is routed forward again. The application will go through the same
routing process as it did prior to the pullback

If orders are fund approved and changes need to be made, refer to
Section 3 of this User Guide for Modify Order procedures

29

30. Step 1- From the “Welcome” screen select “Sailor” from the drop-down menu
30

31. Step 2- From the “Sailor Menu” screen click “Pull Back Application”
31

32. Step 3- Enter the “Tracking Number” for the orders you wish to pull back then click “Search”
32

33. Step 4- Click the tracking number to select the orders
33

34. Step 5- On the “Order Information” screen, verify and then click the “Pull Back Order”
button to pull the orders back
34

35. Step 6- Prior to editing anything in your order, [Personnel Info] will need to be verified and
saved before moving forward- Select the “Edit” link under Section 1. Personnel and
Contact Information
35

36. Step 6 cont- Review the following information for accuracy and select “Save”
Then return to the “Overview” screen using the “Section” drop-down menu
36

37. Step 6 cont- From the “Overview” screen click the corresponding “Edit” hyperlink to make
changes to that section. When complete, click “Save & Route”
37

38. Step 7- On the “Order Information” screen, review and verify the orders then click
“Return to Application” to make additional changes or “Route Application Forward”
to forward the orders for approval

38

39. Section 3- Modify Order
*Important Note*
The Modify Order feature will only be used if the orders have been FUND APPROVED
and changes need to be made

An order application should be modified to change: Start/end dates, modes of travel, the
addition/removal of a FFA location, add rental car etc.

Per JFTR Vol 1 Ch 2 U2205 a.1.b- RETROACTIVE ORDER MODIFICATION AND
AUTHORIZATION/APPROVAL, Must not be revoked/modified retroactively to
create/deny/change an allowance
IE. If NO per diem is authorized on the initial order and fund approved, YOU CAN NOT
modify this order to add per diem

Once an application is modified, the routing of the application will stop until it is
routed forward again. The application will go through the same routing process as it
did prior to the modification

If orders are not fund approved and changes need to be made, refer to
Section 2 of this User Guide for Pull back procedures
39

40. Step 1- From the “Welcome” screen select “Sailor” from the drop-down menu
40

41. Step 2- From the “Sailor Menu” screen click “Modify Order”
41

42. Step 3- Enter the “Tracking Number” for the orders you wish to modify then click “Search”
42

43. Step 4- Click the tracking number to select the orders
43

44. Step 5- On the “Order Information” screen verify and click the “Modify Order”
button to modify the orders
44

45. Step 6- Prior to modifying anything in your order, [Personnel Info] will need to be verified
and saved before moving forward- Select the “Edit” link under Section 1. Personnel and
Contact Information
45

46. Step 6 cont- Review the following information for accuracy and select “Save”
Then return to the “Overview” screen using the “Section” drop-down menu
46

47. Step 6 cont- From the “Overview” screen click the corresponding “Edit” hyperlink to make
changes to that section. Then return to the “Overview” screen using the “Section” drop-
down menu
47

48. Step 7- From the “Overview” screen, scroll down to “Section 7: Justification” and click “Edit.”
48

49. Step 8- From the “Justification” screen it is required that a justification comment is typed in
the “Reason for Modification” field. When complete, click “Save & Route”

*Note* The reason entered will become part of the official order
49

50. Step 9- On the “Order Information” screen, review and verify the orders then click
“Return to Application” to make additional changes or “Route Application Forward”
to forward the orders for approval

50

51. Section 4- Cancelling Order
*Important Note*
Cancellation of orders is NOT authorized once
expenditures have been paid on a set of orders. For
cases like this, a modification is more suitable

Cancellation of a modification cancels the ENTIRE set of orders
51

52. Step 1- From the “Welcome” screen select “Sailor” from the drop-down menu
52

53. Step 2- From the “Sailor Menu” screen click “Cancel Order”
53

54. Step 3- Enter the “Tracking Number” for the orders you wish to modify then click “Search”
54

55. Step 4- Click the tracking number to select the orders
55

56. Step 5- Review the “Order Information” screen in its entirety and ensure full
understanding if the Cancellation Statement. Briefly describe the order cancellation
reason and then click the “Cancel Order” button to cancel the orders

*Note* If routed via DTS, the authorization will need be cancelled as well
56

57. Section 5- Changing User Information in NROWS
(phone number, email, name, etc.)
57

58. Step 1- From the “Welcome Screen” select “Utilities” from the drop-down menu 58

59. Step 3- From the “Utilities Menu” click “My Account.”
59

60. Step 3- You may edit: “Phone Number,” “Email Address,” “Default TSA First, Middle
Initial, Last Name” and “Notifications”

Verify the information then click “Save Changes”
60

61. Section 6- “For Further Assignment” Orders
*Important Note*
For Further Assignment (FFA) orders require a member to perform services at a site other
than the initial reporting Unit Identification Code (UIC)

Per COMNAVRESFORCOMINST 1571.1 (series) When utilizing Commercial Air, personnel
traveling FFA are only authorized one round trip per a single set of orders

IE. A member that travels COMAIR from his HOR (Jacksonville, FL) then COMAIR to TDY
location 1 (Dallas, TX) with FFA location 2 (Fallon, NV)

This member CAN NOT utilize COMAIR to travel back to TDY location 1 (Dallas, TX)

Only one round trip is authorized from HOR (Jacksonville, FL) to TDY location 1
(Dallas, TX) and back
The second unauthorized round trip is from TDY location 1 (Dallas, TX) to FFA
Location 2 Fallon, NV) and back

61

62. Step 1- Reference Section 1 (Steps 1-9) to arrive at Section 3: Duty Locations Step 3 of 7

Select “Yes” to add a “For further assignment” location and then select “Next”
62

63. Step 2- Changes can be made to Travel Start Date and End Date in conjunction with time at
FFA location after contacting your Requirement Owner to meet specific mission
requirements
63

64. Step 3- The most common and easy way to add your FFA location will be to select the
“UIC / Lookup” link

Enter the UIC an select “Search” and select the blue UIC hyperlink
64

65. Step 3 cont- By selecting the UIC- “Unit Name”, “City”, “State”, “Country, and “Zip Code”
will have been pre-filled

For all CONUS travel locations a “Street Address” is a mandatory field and will be
disapproved by N33 Force Travel if left blank

“For Duty With” will still need user input prior to moving on the next screen

65

66. Step 3 cont- For OCONUS FFA locations “State/Province” and “Zip Code” will be left blank,
all other fields will be filled

For all OCONUS travel locations a “Street Address” is a mandatory field and will be
disapproved by N33 Force Travel if left blank. Only for OCONUS locations if the an address
is not available will the BASE name be an acceptable entry

“For Duty With” will still need user input prior to moving on the next screen

Select “Save” then click “Next” to continue if all your information is correct.



66

67. Step 4- On the “Travel Options” screen “Mode of Transportation” can be changed to accommodate
mission requirements

“Desired Departure Date”, “Departure Airport” and “Arrival Airport” are required if traveling via
“Commercial Airline.”
Use the “Lookup” hyperlinks to select the correct airports.
The “No Earlier and No Later Than Times” are not required, but should be filled in.
If “Airport Justification” or “Special Instructions to Travel” are necessary then type it in the appropriate
fields
67

68. Step 4 cont- When selecting airports CONUS an automatic drop down will be available for
authorized airports from the departure/arrival location.
*Note* If the airport selected is not in the drop down menu a “Justification” will be
required
OCONUS locations will have to be manually searched. Open the “Select a Country” drop
down menu and select the applicable country. Open the “Select Airport” drop down
menu and select the applicable airport.
Review the information and “Select”
68

69. Step 4 cont-
*Note*
Desired departure times are only a request and will be honored only if government
contracted seats are available.

Click “Save” then click the hyperlink “Fill out Per Diem at this Location” or “Next” to
continue
69

70. Step 5- Select the “Lookup” hyperlink to select “Per Diem Location” from a new window’s
drop-down menu select the applicable “Country”, select “Search”, and select appropriate
per diem location
70

71. Step 6- Use radio buttons to indicate if rental car
is required. Rental Car Justification is need for anything
other than COMPACT/ECONOMY

Use the drop-down menus for “Quarters” and “Messing”
When selecting “Quarters” available a “BQ Location” is required

For selections of anything other than “Available” and “Available and Directed”, proper documentation
is needed to reflect that entitlement. IE. Certificate of Non-Availability

After reviewing the information click “Save” then click the hyperlink “Fill out Travel for the last leg”
or “Next” to continue 71

72. Step 7- On the “Travel Options” screen “Mode of Transportation” can be changed to accommodate
mission requirements

“Desired Departure Date”, “Departure Airport” and “Arrival Airport” are required if traveling via
“Commercial Airline.”
Use the “Lookup” hyperlinks to select the correct airports.
The “No Earlier and No Later Than Times” are not required, but should be filled in.
If “Airport Justification” or “Special Instructions to Travel” are necessary then type it in the appropriate
fields

Review information for accuracy and select “Save” and “Next”
Review Section 1 (Steps 11-15) to complete this order 72

73. Section 7 - Questions, Comments, Concerns?
*Note*
-Please utilize your Chain of Command when
issue arise during the order writing process
-Contact your Resource Owner, Unit, NRA, and
RCC
-Trouble tickets/Remedy tickets can be
submitted via NROWS to N33
-NROWS Helpdesk 1-(800)-537-4617

73

74. Click the “Create Trouble Ticket Online” link to submit issues to N33 only after contacting
your Unit, NRA, and RCC for guidance
74