Octopus Tech Solutions - Company Profile

Octopus Tech Solutions is an outsourcing company that offers call center services, E-Surveillance service, and Web Development & Design Services

2. What we do?
We, at Octopus Tech, are one of the emerging players in the field of BPO services, E-Surveillance ,web design
and development, smart phone app development, interactive designs, SEO and website hosting services, with
both domestic and international presence. We have a knack from taking an idea and creating something
innovative and new from it.
We believe in an integrated solutions approach to provide enhanced value to the customers through process
standardization, simplification and optimization. Our best-in class solutions provide our clients with a
platform to take their enterprise to the next level of operational excellence by reducing costs and increasing
service quality.
We are a team of highly dynamic & passionate developers and designers who are constantly in the search of new
ideas and solutions by pushing ourselves to new extremes. We are the creative minds and technology
architects behind the success of your brilliant ideas.
Octopus Tech Solutions Pvt. Ltd.|[phone] | [email protected] | www.theoctopustech.com

3. BPO Services
The outsourcing industry has become an integral part of today’s business
environment. The need to cut costs and focus on core competencies has led to the
emergence of BPO services in India. Octopus Tech Solutions provides you with
customized solutions that are tailor-made for your business requirements.
Inbound Services
Outbound Services
Telemarketing Services
Chat Support Services
Email support services
Octopus Tech Solutions Pvt. Ltd.|[phone] | [email protected] | www.theoctopustech.com

4. Inbound Services
Inbound services range from
answering customer queries about the
product or services to proving them
the resolution to the various
challenges they face with the services.
Some offerings of our Inbound
support are –
Cross-selling & up selling
Resolution to customer issues
Maintaining brand image
Nurturing inbound leads
Octopus Tech Solutions Pvt. Ltd.|[phone] | [email protected] | www.theoctopustech.com

5. Outbound Services
Our outbound services involve calling
existing or prospective customers of a
business. These calls are usually for
the purpose of generating sales,
selling subscriptions or customer
retention.
Some of our Outbound support are–
•Lead generation
•Customer retention
•Sales services
•Appointment scheduling
Octopus Tech Solutions Pvt. Ltd.|[phone] | [email protected] | www.theoctopustech.com

6. Telemarketing Services
This is a dynamic way to market and
sell your products by contacting
prospect customers and informing
them of the features and benefits of
your company’s products and
services.
Some of Telemarketing services are –
•Outbound telemarketing
•Customer retention
•B2B telemarketing
•B2C telemarketing
Octopus Tech Solutions Pvt. Ltd.|[phone] | [email protected] | www.theoctopustech.com

7. Technical Support
Technical support services can act as an
IT helpdesk to for customers to resolve
their core technical issues regarding
various products and services. With an
increasing base of technology users
worldwide, this service is a key towards
keeping your customers satisfied and
retained.
Some of our Technical Support service
are –
•Technical support for hardware products
•Technical support for Operating Systems
•Technical support for Email
•Technical support for Portable Devices
Octopus Tech Solutions Pvt. Ltd.|[phone] | [email protected] | www.theoctopustech.com

8. Chat Support Services
Today’s customers want support on
multiple channels. They are not just
satisfied with only having a helpline
number to call. They require 24/7 chat
support so that they can get any
query answered or any issue resolved
while they browse through your
website. Check out some of the
services that are covered under our
Call center vertical.
Octopus Tech Solutions Pvt. Ltd.|[phone] | [email protected] | www.theoctopustech.com

9. E-Surveillance Services
We have seen advancement in technology in all spheres. The security and
surveillance sector is no different. The old generation of security systems was
only able to record crimes and offered only partial evidence after the incident had
taken place.
Octopus Tech changes the security world forever with its E-Surveillance
monitoring solutions.
Octopus Tech Solutions Pvt. Ltd.|[phone] | [email protected] | www.theoctopustech.com

10. Interactive Design
Innovation is the key to effective communication. We at Octopus Tech commit to
providing some of the most creative design solutions for your brand.
With an experienced design team, we offer our expertise in the fields of Graphic,
Multimedia and Web Design.
Octopus Tech Solutions Pvt. Ltd.|[phone] | [email protected] | www.theoctopustech.com

11. Website Design and Development
A well designed website complete with –impeccable visual appeal, user friendly
navigation and rich content –is crucial for today’s progressive businesses who
intend to acquire a larger reach for their products and services.
Octopus Tech Solutions Pvt. Ltd.|[phone] | [email protected] | www.theoctopustech.com

12. Smart phone App Development
With the mobile revolution underway, according to latest reports, it is believed
that nearly 75% of the mobile phone users in the world will move to a Smart
phone (and wireless internet) over the next 5 years.
We, at Octopus Tech are equipped to provide comprehensive Smartphone app
development services.
Octopus Tech Solutions Pvt. Ltd.|[phone] | [email protected] | www.theoctopustech.com

13. SEO
Dominating the first page of Google –where both, your customers and search
engines love you –requires more than just a simple understanding of how search
engines work.
Our experts have deep and clear understanding of the requirements and
expectations of each popular search engine, based on which we offer customized
services that help our clients find online success through higher.
Octopus Tech Solutions Pvt. Ltd.|[phone] | [email protected] | www.theoctopustech.com

14. WebsiteHosting and Services
In simple words, Website hosting is the facility that enables your website to
be viewed on the World Wide Web. By investing in the right hosting service
provider you can essentially make sure that your website is up and running
24 hours a day, 7 days a week, 365 days a year.
Our Website Hosting Services offer some of the most user-friendly
platforms allowing you to manage your content and client interactions
independently. By buying space on your server, you are able to make a mark
on the World Wide Web with great ease.
Octopus Tech Solutions Pvt. Ltd.|[phone] | [email protected] | www.theoctopustech.com

15. CLIENTS
Octopus Tech Solutions Pvt. Ltd.|[phone] | [email protected] | www.theoctopustech.com

16. TESTIMONIALS
Octopus Tech Solutions Pvt. Ltd.|[phone] | [email protected] | www.theoctopustech.com
"They had immeasurable patience with us as we gave them change after change to
make our site just right. Octopus Tech were always there to answer questions and get
things done in a timely manner." -Ryan M
"Octopus Tech is fantastic. Great response time...and always bringing new ideas to
the table. Designed a beautiful layout on my website. I couldn't ask for anything else.
Keep it up...!" -Nick A
"They did a terrific job for us. They were fast and responsive. We called them late on a
Friday and they were able to do the job for us. Highly recommended."-John G

17. CONTACTUS
Octopus Tech Solutions Pvt. Ltd.|[phone] | [email protected] | www.theoctopustech.com
Chandigarh Office:
Octopus Tech Solutions Pvt. Ltd.
SCO 142-143, 3rd Floor Sector 34-A, Chandigarh
Phone -[phone]
Email [email protected]
Website -www.theoctopustech.com
Amritsar Office:
Octopus Tech Solutions Pvt. Ltd.
SCF-10, 2nd Floor, C-Block, RanjitAvenue, Amritsar-143001
Phone -[phone]
Email [email protected]
Website -www.theoctopustech.com