Performance_Appraisal_and_Career_Path.pptx

PROFESSIONAL DEVELOPMENT

1. Chapter 7: Performance Appraisal and Career Path This chapter focuses on personal and professional development in the hospitality industry. TOPICS include: A. Self-Appraisal B. Career Planning Goals and Process C. Resume Building D. Self-Introduction E. The Art of Participating in Group Discussions F. Personal Interview and Mock Interview Sessions

2. PERFORMANCE APPRAISALS Performance appraisals are used to review the job performance of an employee over some period of time. These reviews are used to highlight both strengths and weaknesses to improve future performance. Performance appraisals are also called annual reviews, performance reviews or evaluations, or employee appraisals. Companies use performance appraisals to determine which employees have contributed the most to the company’s growth, to review their progress, and to reward high-achieving workers. Types of Performance Appraisals Most performance appraisals are top-down, meaning that supervisors evaluate their staff with no input from the subject. But there are other types: Self-assessment : Individuals rate their job performance and behavior. Peer assessment : An individual’s workgroup or co-workers rate their performance. https://www.investopedia.com/what-is-a-performance-appraisal-4586834

3. Self-Appraisal Evaluating your own performance to identify strengths and areas for improvement. Importance: Promotes self-awareness Encourages personal growth Aligns skills with career goals Example: Assessing communication skills or problem-solving abilities in guest interactions.

4. Career Planning: Goals and Process Setting short-term and long-term career objectives. Steps in Career Planning: 1. Identify your dream job or role. 2. Analyze the required skills and qualifications. 3. Create an action plan (e.g., certifications, internships). 4. Regularly review and update your goals. Example: Planning to become a Hotel Manager or Executive Chef.

5. Resume Building Creating a professional document highlighting your skills, experiences, and achievements. Tips for a Strong Resume: Use a clear, professional format. Highlight hospitality-specific skills (e.g., customer service, team management). Include relevant internships or volunteer work or seminar . Example: Adding 'Multilingual Proficiency' or 'Event Planning Experience.'

6. Self-Introduction A brief, confident statement to introduce yourself in interviews or networking events. Elements: Your name and background. Your skills and strengths. Your enthusiasm for the hospitality industry. Example: 'Hi, I’m Kriz . I have experience in team leadership and event planning, and I’m passionate about creating memorable guest experiences.'

7. Participating in Group Discussions Engaging in collaborative discussions to share ideas and solve problems. Tips: Stay calm and confident. Listen actively and respect others' opinions. Share clear, concise, and relevant ideas. Example: Discussing ways to improve guest satisfaction during team meetings.

8. Personal Interview and Mock Interview Sessions Preparing for job interviews through practice and feedback. Steps for Interview Preparation: Research the company and role. Practice answering common interview questions. Dress professionally and maintain good body language. Mock Interviews: Simulate real interviews to build confidence. Receive constructive feedback for improvement.

9. Conclusion Performance Appraisal and Career Path are essential for professional growth in the hospitality industry. Key Takeaways: Regular self-appraisal ensures continuous improvement. Career planning provides direction and focus. Strong resumes and self-introductions set you apart. Participation in discussions and interviews enhances your communication skills. Start applying these strategies to achieve your career goals!