POM (malaika khan FA21-bba-013). pom pptx

production and operations management

1. Integrating Quality Control and Quality Assurance in Production and Operations Management Presented by, Malaika khan (fa21-bba-013) COMSATS University Islamabad, Attock Campus

2. Quality Control (QC) Ensuring products meet standards precisely Reactive approach: Detects defects post-production. Utilizes inspections, testing, and adjustments. Identifies deviations, maintains quality standards. Emphasizes feedback, customer satisfaction, improvements. Monitors continuously, ensures consistent adherence.

3. Quality Assurance (QA) Quality Assurance ensures things are done right Prevents defects through proactive measures. Establishes consistent quality assurance processes. Focuses on preventing issues beforehand. Maintains and improves quality standards. Ensures products meet expectations reliably

4. Benefits of Integrated QC and QA Data from QC activities can inform QA process improvement. Improved product quality Reduced defects and waste Increased Customer Satisfaction

5. Key Steps for Integration Step 1: Establish Clear Objectives Step 2: Develop a Comprehensive Quality Management System Step 3: Train and Educate Employees Step 4: Implement Continuous Improvement Practices Step 5: Monitor and Measure Performance Step 6: Foster Collaboration and Communication Step 7: Conduct Regular Audits and Inspections

6. Controlling Quality TQM Six Sigma Business Process Reengineering

7. Case Study : XYZ Manufacturing XYZ Manufacturing successfully integrated quality control and quality assurance in their production and operations management processes. They implemented a comprehensive quality management system that included regular inspections, testing, and monitoring of their products.

8. Conclusion integrating QC and QA is essential for production and operations success. By focusing on both prevention and detection, you can ensure consistent quality. A commitment to quality will lead to long-term competitive advantage.