What is E-Commerce E-commerce stands for electronic commerce. E-commerce is a process of carrying out financial and business transactions using the Internet. A person can deal with the customers anywhere in world. people can buy and sell good on internet. The user can make payments using credit card etc. The trend of E-commerce is rapidly becoming popular.
Role of E-Commerce Electronic Banking Electronic Shopping Marketing and Advertising Providing Customer Services Online Travel Reservations
Electronic Banking Most of banks have introduced electronic banking. The user can connect to banks computer system via the internet and control daily financial dealing from home. It reduces staff and building of banks. Electronic Shopping Electronic shopping is known as online shopping. Different manufacturers present their products on the internet.
Marketing and Advertising E-commerce is playing an important part to market and advertise products all over the world. Providing Customer Services Businessman can interact with their customers using the internet they can discuss different issue about their products and provide different services to them.
Online Travel Reservations Online travel reservation is a popular use of E-commerce. People can reserve seats in airline flights, hotels or car using the internet .
Types of E-Commerce Business-to-consumer Consumer-to-consumer Business-to-business
Business-to-consumer Business to consumer or B2C In this type, customers can visit the website and purchase goods online. Consumer-to-consumer Consumer-to-Consumer e-commerce take place between two consumer one consumer sells an item through an online auction the other consumer purchase the item by offering highest.
Business-to-Business Business to business e-Commerce relates to the technology and business practices that allow businesses to buy and sell from each other online.
Functions of e-commerce Websites Catalog and content management Shopping and checkout Advertising Back office processing
Catalog and content management It is the information of a commercial web sites. It must be up-to-date at all time and easy to access for the customer. Shopping and checkout The site must allow the customer to identify multiple items they want to purchase.
Back office processing It deals with final steps of sales such as processing credit card payment. Advertising The web site must work with search engines, ads on other sites, online marketing.
Advantages of E-commerce Geographic Reach Effective customer service Effective information New features Lower Costs
Geographic Reach The organizations can interact with customers easily. Any person from any part of the world can be their customer. Effective customer service E-commerce through internet provides up-to-date information about the business and its products to customers.
Effective information E-Commerce helps business to create, process, distribute, store and retrieve any information cheaply and quickly. New features E-commerce participants are constantly identifying new product features and services that they can offer online.
Lower Coast The cost of conducting Business online is much lower as traditional physical resources are not needed.
Disadvantages of E-commerce Security Lack of Privacy Tax issue
Security Biggest drawback of e-commerce is the issue of security. People fear to provide personal and financial information. Lack of Privacy Some websites illegally collect statistics on consumers without their permission.
Tax issue Sales tax is another bigger issue when the buyer and seller are situated in different locations.
created By Ali Afzal End of Presentation Created by: Ali Afzal
Acknowledgement We would like to express our special thanks to our Respected teacher Ma’am Madiha who give us the golden opportunity to do this wonderful Presentation on the topic E-Commerce , which also helped us in doing a lot of Research and we came to know about a lot of new things. We are really thankful to them. Secondly I would also like to pay my thanks to my Team Members who helped me to finish this Project within the given time. We are making this Presentation not only for marks but to also increase our knowledge .