Presentation Serhs Tourism

2. 1
THE STRENGTH OF A GREAT GROUP
The SERHS GROUP, founded in 1975, is one of
Spain's leading corporations. Six large areas of
activity constitute the business, creating productive
synergies between them. The group is present on 3
continents (Europe, America and Africa).

3. + than 40,000 customers
+ than 2,700 employees
+ than 1,500 shareholders
with a share capital of
€85M
+ than €400M turnover
+ than €140M investment
in the last 5 years
35 years' experience

4. 2
SERHS TOURISM
SERHS Tourism, the tourism and travel division of the
SERHS GROUP, is a reception agency and supplier of
B2B services to international travel agents and tour
operators. We offer the best tourist services in the
Mediterranean and Europe.

5. + than 30 years' experience
13,500 hotels in over 65 countries
B2B Portal: serhstourism.com
+ than 160M online requests
4,500 portfolio customers
we provide services to over
1,500,000 travellers

6. At Serhs Tourism, our aim is to become recognised as the multiproduct and
multichannel tourist services operator in the Mediterranean and Europe. This
is why we make innovations to the value chain:
Focusing on the customer: offering unique, profitable and competitive
products.
Increasing the value we give to our partners and suppliers.
Creating teams of top professionals, ensuring their development and
well-being.
Developing technology based on continuous improvement.
Our Mission

7. What we offer
GUARANTEED
EXPERIENCE
Over 30 years'
experience, backed
by the solvency of
a large corporation
– SERHS GROUP,
which ensures the
success of the
services contracted
with our
customers.
DESTINATION
KNOW HOW
We have a solid
office structure in
the destination. Our
experts have sound
knowledge of the
possibilities that
each destination
has to offer.
XML SUPPORT
TEAM
Our expert team of
XML support
professionals will
guide you through
the steps towards
integration,
ensuring a
problem-free
connection
process.
ADDED VALUE
We have strong
marketing and
business
development
teams who are
continuously
creating
innovations that
enables us to
launch brand new
products of great
added value.

8. 3
OUR DESTINATIONS
Global presence, local experience
SERHS Tourism is present in over 65 countries, its
recent expansion has focused on the Mediterranean
and European cities.
It has over 20 offices throughout Spain and Europe.

9. GLOBAL PRESENCE
An extensive network of contractors and offices at its destinations ensures
good relations with suppliers.

10. LOCAL EXPERIENCE
We have a robust office structure with a local presence, which provides us with
in-depth knowledge about our customers' resources and their potential.
At international level, we have
offices in London, Cologne,
Moscow and Marrakesh.

11. 4
BENEFITS OF WORKING WITH
US
At SERHS Tourism, the relationship we have with our
supplier is a very important part of our work, as it
guarantees the success of service to the customer.

12.  Access to over 3,000 tour operators registered at www.serhstourism.com and more
than 5,000 agencies registered at www.rhodasol.es who use our websites every day
to make their bookings.
 Extensive network of salespeople in the main issuer markets.
 Part of the SERHS GROUP, one of Spain's leading corporations, which guarantees
the solvency of all operations contracted.
 Extensive knowledge of the possibilities that each destination has to offer. A
presence of more than 20 offices.
 We have strong marketing and business development teams who are continuously
creating innovations that enables us to launch brand new products of great added
value.

13. 5
THE VALUE OF OUR ONLINE
TOOLS
We offer our suppliers a powerful and flexible
extranet in order to adapt technology to their needs.

14. SERHSnet, your management and content
quality tool

15. Our platform offers you:
 The following information updated via a calendar:
• Price
• Release
• Minimum stay
• Availability
• Stop sales

16.  Integration with channel management tools
• RateTiger
• Parity Rate
• Travelclick
• Vector K
• Dingus
• Prestige
And coming soon at
• Hotelgone,
• Hotelavail,
• Astrohotel
• Ezyield
 Completed bookings display

18. We offer customers complete technical information file to display every
characteristic of the establishment.
 A selection of images that will display your hotel very attractively
 Content arranged by concept which allows you to provide lots of information about
your establishment.
 Multilanguage content: Spanish, English, French, Italian, German, Russian, Finnish,
Norwegian, Swedish and German.
 Dynamic maps help locate your hotel very easily

19. Sample technical file

20. e-billing

21. Reduce costs using our e-billing system
We at SERHS Tourism firmly believe that e-billing has huge benefits for both parties:
 No more physical bills, which helps improve the environment
 Automation of processes
 Safe, quick and streamline way to send (impossible to lose)
 Automatic ERP customer integration and quick accounting
 Able to harmonise and streamline our interaction with the supplier
 Allows digital filing: optimum organisation and saves space

22. Opportunities for promotion

23. MAXIMIZED YOUR BRAND IMAGE
Thousands of professionals in our sector have access to our online bookings platform
every day. We offer them our supports through which to display their brand.
Marketing contribution enables them to:
Segment their establishment into the distribution channels
Promote their establishment in all potential markets
Differentiate their establishment
Increase their sales volume

24. Our website is the perfect platform for our suppliers to promote their products to
the world.
We have over 3,000 Tour Operators registered at www.serhstourism.com and
more than 5,000 Agencies registered at www.rhodasol.es who use our websites
every day to make their bookings.
The main advertisers on our websites are:
Hotel Chains.
Independent Hotels.
Suppliers of Extra Services.
Official Bodies.
Advertising on our websites will give you maximum exposure impacting those who
manage the purchase of your products.
Banners on our websites

25. Sample banner
We offer you the opportunity to help us
design the banners.
When users click on the banner, a landing
page will scroll down that has been created
especially with all the corporate information
and images.

26. 26
e-mailing campaigns
We have a powerful e-newsletters editor, which means we can:
Reach 9,400 Travel Agents.
Send an average of 15 offers a day.
Segment offers by significant dates or tourism theme.
Communications about relevant information mailed.

27. CONTACT: Jamal Laroussi
[email protected]