Quality Assessment (QA)
Changing terminology
Quality Control, Quality Assurance
Quality Assessment, Continuous Quality
Improvement, Total Quality Management
Quality Systems
Quality Assessment (QA)
QA programs required by Clinical Laboratory
Improvement Act ’88 (CLIA)
Goal
Ensure reliable test results
Improve patient care
Components of
Quality Systems Program
Personnel qualifications and training
Participation in proficiency testing
Blind samples
Results compared to those
from other laboratories
Components of
Quality Systems Program
Quality assessment (QA)
Preanalytical factors
Postanalytical factors
Analytical factors
Preanalytical Factors
Patient and specimen identification
Specimen collection
Selection of test method
Qualified testing personnel
Up-to-date procedure manual
Analytical Factors
Sample preparation
Instrument maintenance and calibration
Standards and controls
Test procedure
Analytical Factors
Operator technique
Interfering substances/conditions
Statistical analysis of control results
Quality Control
Safety precautions
Controls
External
Internal or equivalent
Standards and calibration
Reportable or linear range
Accuracy and precision
Random and systematic errors
Quality Control Chart
Accuracy versus Precision
Basic Statistics
Mean, variance, and standard deviation
Basic Statistics
Using the standard deviation
Establish confidence limits
Establish reference ranges
Normal Distribution Curve
Quality Control Charts
Levey-Jennings charts
Trend
Shift
Westgard’s rules
Quality Control Charts
Coefficient of Variation (CV)
Compares precision of methods
CV =s×100
mean