Roles and responsibilities of trainers

HUMAN RESOURCES MANAGEMENT

1. ROLES AND RESPONSIBILITIES OF TRAINERS Dr. Mohamed Kutty Kakkakunnan Associate Professor P G Dept. of Commerce N A M College Kallikkandy Kannur – Kerala – India

2. Roles and Responsibilities of the Trainers Trainer has an important role to play in making the training programme effective In education the teacher acts as a friend, philosopher and guide of the leaner In training the relationship between the trainer and trainee is more professional To play several roles and have responsibility in making the training programme effective one

3. The role played by the trainer The trainer The provider The consultant The innovator The manager

4. The Trainer Primary role is concerned with direct training In this role, on the basis of the training objectives- Decides the inputs required and designs the course contents to achieve the objectives, Helps the trainees to learn, provides feedback about their learning This role involves – Class room teaching and other methods imparting KSA, Evaluation off trainees and feedback Actually he is a teaching specialist

5. Role Contd :- The Provider Provides training – imparts training (KSA) For providing he has to Plan and design the programme Maintain and deliver the programme For this purpose, he has to Conduct training need analysis Set objectives Design the course Choose appropriate methods Test out and evaluate the training course and activities Deliver the training content in the most efficient and effective way so that the learner is benefited

6. Role Contd :- The Consultant Acts as a consultant for HRD in the organization Analyzes the business problems, and recommends possible solutions Works with the line managers, identifies the performance problems of employees, advices possible training solutions (if necessary) Works along with the providers / trainers in designing and providing training programme Advices training manager (if there is one) on training goals and policies, evaluation of training programme and effective implementation of the training programmes

7. Role Contd :- The Innovator He has to help the organization to manage change effectively and to solve performance problems In this role He works with the manager at senior/middle level Provide support and help to them in coping with the changes Identify the training methods to make changes among the managers Facilitate for changes Advice on training programme to make changes effective and enduring one In Organizational Development terms such a role is called as “the change agent”, “the catalyst”, or “ interventionalist ”

8. Role Contd :- The Manager In manager’s role he has to perform managerial functions – planning, organizing, coordinating and controlling of training and development activity This role involves- Setting training goals and policies Liaising with other departments and mangers at different levels about the contributions of training and improving training effectiveness Ensuring appropriate training activities are designed, developed, delivered and evaluated Acquiring and developing training staff, establish proper organizational structure, ensure proper co-ordination and communication at different levels Acquire other facilities for training and development programme Monitoring quality standards and controlling activities

9. Role Contd :- Conclusion:- Out of the five roles The first two (trainer and provider) are concerned with maintaining performance levels The next two (consultant and innovator) are concerned with training for change The last one (the manager) is concerned with integrating the activities and behaviors of other roles Thus, these roles and not distinct set of activities, behaviors and responsibilities Each one has a clear focus and relate to each other

10. Essentials of a Good Training Programme Training programme should be chalked out after identifying the training needs or goals. It should have relevance to the job requirements Must be flexible and should make due allowances for individual difference with respect to their ability, aptitude, attitude, learning capacity, emotional make up etc. Should prepare the trainees mentally before they are imparted any training or skills must be conducted by well qualified trainers Should emphasize both on theory and practice and should help in acquiring practical experience Should have the support of top management. Should be subject to critical evaluation, feedback and follow up