S4H_666 Cloud Mindset Assessment_External.pptx

SAP Cloud Mindset Assessment

1. Cloud Mindset Assessment SAP S/4HANA Cloud

2. Content Introduction to cloud mindset for S/4HANA Cloud The Cloud Mindset Assessment Assessment – User Guide Assessment process Result analysis Risk based recommendations Pain Point based Recommendations

3. Introduction to Cloud Mindset for SAP S/4HANA Cloud 50143717

4. Cloud Mindset – Definition A fundamental new way of thinking in the cloud era. It requires the ability to rapidly adopt standard best practices and leverage cloud technology to engage in continuous innovation. The adoption of a cloud mindset enables an organization to achieve higher agility, flexibility and collaboration thereby optimize the use of business and technological innovations that the cloud offers.

5. SAP S/4HANA Cloud Mindset Building Blocks Readiness to adopt continuous innovation with the release cycles. Fit-to-Standard Awareness and understanding of the key features of S/4HANA cloud, i.e. Fit-to-Standard with minimal customization. Dynamic Extensibility & Integrations Extensions via SAP cloud platform; SuccessFactors employee central, Ariba network, SAP Hybris marking, Fieldglass, concur, SAP Jam Agile Follow the Agile Methodology and fully embrace the agile way of working. Continuous Innovation Collaborative Users embrace collaborative way of working as opposed to working in silos. Digital Transformation Users are fully engaged with the digital transformation, are clear about the objectives and business needs.

6. The Cloud Mindset Assessment

7. Cloud Mindset Assessment Current cloud mindset Desired Cloud Mindset What changes are required to achieve a higher level of understanding of a cloud mindset? The Cloud mindset assessment provides insights into a customer’s readiness to adopt cloud products. The assessment provides outcomes and appropriate recommendations for the customer in order to successfully extract maximum value from its investment in SAP’s cloud offerings.

8. SAP S/4HANA Cloud Activate Roadmap viewer SAP S/4HANA Cloud Customer Community Project sponsors Project managers Business managers Customer Onboarding teams HR Teams Change/Transformation Managers (change agents familiar with SAP is vital) Cloud Mindset Assessment – Target User Groups Target Customer Groups Cloud Mindset Assessment Access via

9. Assessment – User Guide

10. Cloud Mindset Assessment As-is Cloud Mindset Questionnaire 1 What is the current level of Cloud Mindset in the organization? Please assess the cloud readiness assessment.xls

11. Cloud Mindset Assessment As-is Cloud Mindset Calculator Each answer equals one value 1 = I strongly disagree 2 = I disagree 3 = I rather disagree 4 = I rather agree 5 = I agree 6 = I strongly agree Scale Score Sum of all Item values (if multiple responses are available, then built average sum) Scale Scores category equals rating 10 – 30 = low as-is maturity 31 – 49 = medium as-is maturity 50 – 60 = high as-is maturity 1 What is the current level of Cloud Mindset in the organization? ∑ (all item values )

12. Cloud Mindset Assessment As-is Cloud Mindset Questionnaire 2 What potential obstacles could complicate the transition to a higher level of cloud mindset? Please assess the cloud readiness assessment.xls

13. Cloud Mindset Assessment Obstacles to change Calculator Categories for weighted number of users 1 – 200 = low obstacle level 200 – 1000 = medium obstacle level 1000 < = high obstacle level Weighted number of users The weight for affected time zones is multiplied with the total number users Number of affected time zones Defined time zones are: Europe & Africa Americas Asia Time zone weight: 3 = affected users in all 2 = affected users in two 1 = affected users in one 2 What potential obstacles could complicate the transition to a higher level of cloud mindset? x Time zone weight N° of users

14. Cloud Mindset Assessment Results - Risk Assessment Low risk Medium risk High risk Low high As-is maturity level 1 2 Obstacles to change Low High High Medium Medium Low Medium High Medium Medium Low Medium High

15. Cloud Mindset Assessment Risk based recommendations Enhanced Support Content Awareness Content Transformation Package Low risk Medium risk High risk

16. Change Management Support Options Available to Customers Customer subscribes to S/4HANA Cloud OR Awareness content adopted The Awareness and Enhanced Support Content adopted. Transformation Package available for larger organizations Customer rated ‘Medium’ or ‘High’ Risk Business objectives to transition to cloud meet SAP Activate for S/4HANA Cloud OCM Workstream Customer Rating Scenarios Customer rated ‘Low Risk’ High user adoption, good user experience Cloud Mindset assessment undertaken

17. The Awareness content is aimed at providing a set of learning materials and resources for the purpose of self-enablement. It is recommended if the assessment identifies the organization in the “low risk” category. The content forms the foundation for medium and high risk SAP S/4HANA Cloud customers Awareness Content Cloud Mindset Assessment Risk based recommendations – Awareness Package Recommended for customers with a ‘Low Risk’ rating Enterprise Support SAP Activate Methodology for SAP S/4HANA Cloud Meet the Expert (Recorded session) Customer Organizational Readiness for SAP S/4HANA Cloud ) OCM Solution Adoption All contents is made available to customers as part of the standard SAP S/4HANA Cloud subscription

18. Recommended for customers with a ‘Medium Risk’ rating Cloud Mindset Assessment Risk based recommendations – Enhanced Support Content Enhanced Support Content 3. The enhanced support content is available to customers who require additional OCM support when onboarding to SAP S/4HANA Cloud. The content provides: Deep dive sessions to discuss and scope pain point associated topics Support the customer with OCM deliverables to mitigate identified pain points. These actions are incorporated into the project charter and reviewed during each Quality Gate. 4. Customers with a Preferred Success subscription have access to Preferred Success OCM via Customer Webinars and provides the opportunity to participate in Q&A sessions with SAP Advisor experts. Awareness Content Enhanced OCM Project Support Preferred Success** OCM Adoption Journeys SAP Activate Methodology for SAP S/4HANA Cloud **Preferred Success requires an additional subscription OCM Webinars

19. R ecommended for high risk large organizations Cloud Mindset Assessment Risk based recommendations – Transformation Package Transformation Package 5. SAP Digital Culture Advisory service: Workshop on shaping digital culture, key topics incl. introduction to organizational culture and the impact of digitalization on organizational culture. SAP digital culture implementation advisory 6. OCM advisory services - deep dive sessions to discuss and scope pain point associated topics: Add additional OCM deliverables to mitigate identified pain points into the project charter (based on previous discussions and scoping) - to be reviewed at quality gates. Plan for an additional OCM advisory role, while setting up the project that is responsible to enable the customer dealing with the changes ahead. Enhanced Support Content Awareness Content Digital Culture Workshop on Organizational Culture and the Impact of Digitalization of Culture OCM Advisory - Scoping workshop on pain point related OCM topics* SAP Digital Culture Implementation Advisory Project Charter with additional OCM deliverables Definition of OCM advisory roles and responsibilities within project

20. Pain Point based Recommendations

21. Pain Points based Recommendations Introduction Pain points are defined as the responses to questions with the lowest score. By this, please refer to questions answered with “strongly disagree” or “disagree”. Determine the questions deemed pain points for your organization, the rest of the presentation will provide “pain point based recommendations” to each question. Pain point based recommendations are only relevant for the (As-Is Cloud mindset) section of the assessment. Pain points are found on the Cloud Assessment Checker

22. Cloud Readiness Assessment Pain point based recommendations Please tick the statement that most closely reflects your view. Strongly disagree Disagree Rather disagree Rather agree Agree Strongly agree 1. My organization is ready to adopt innovate and adapt to the cloud mindset The customer is advised to participate in a deep dive session or request a service to address the following questions and recommendations: Do you require further information on digital transformation or require more information to be better informed? If the response is Yes, request resources with information on digital transformation and its impacts, e.g. openSAP, SAP Learning Hub) Which level(s) within the organization (e.g. C-level, middle management, employees) struggle to see the need to change? Recommend that specific communication measurements adapted to the specific level, e.g. benchmarks, statistics, key note, workshop, e-resources) Are you aware of how to cascade or spread awareness of the need to adapt to a cloud mindset within the organization If the response is ‘No’ or ‘Unaware’, it is recommended to adopt digital culture advisory, on digital vision and story, and digital advisory on communication strategy

23. Please tick the statement that most closely reflects your view. Strongly disagree Disagree Rather disagree Rather agree Agree Strongly agree 2. My organization has a clearly communicated and understood digital transformation strategy The customer is advised to participate in a deep dive session or request a service to address the following questions and recommendations: Do you have a digital transformation strategy? If the response is ‘No’ or ‘Unaware ’ , the session should ad vise on how to develop a digital transformation strategy Do you have a digital transformation vision formulated? If the response is ‘No’ , or ‘Unaware ’ , the session should advise on how to to develop a digital transformation vision Have you developed a digital transformation story? If the response is ‘No’ or ‘Unaware ’ , the recommendation is to request for the Digital Culture service Do you have a digital transformation strategy communicated in a way that reflects the reality of different BUs, LoBs or teams? If the response is ‘No’ , or ‘Unaware ’ , the recommendation is provide advise on communication strategy Is your leadership team able and willing to communicate the digital transformation strategy to their employees If the response is ‘No’ , or ‘Unaware ’ , the recommendation is to provide digital leadership enablement Cloud Readiness Assessment Pain point based recommendations

24. Please tick the statement that most closely reflects your view. Strongly disagree Disagree Rather disagree Rather agree Agree Strongly agree 3. My organization follows the agile methodology and embraces the agile way of working The customer is advised to participate in workshops to address the following questions and recommendations: Do you require a higher level of understanding for the agile way of working? If the response is ‘Yes’, SAP recommends the following Agile Methodology training * Does the organization work collaboratively between different functions and teams? If collaboration is not effective at present, we recommend a workshop e.g. Design Thinking workshop to address the challenges and identify potential solutions Cloud Readiness Assessment Pain point based recommendations *More details on relevant SAP trainings can be found here: https://training.sap.com/

25. Please tick the statement that most closely reflects your view. Strongly disagree Disagree Rather disagree Rather agree Agree Strongly agree 4. All digital initiatives in my organization are well connected The customer is advised to participate in a deep dive session or request a service to address the following questions and recommendations: Has a role been established with the responsibility for connecting digital initiatives? If the response is ‘No’ or ‘Unaware ’ , the recommendation is to have the Digital Business Analyst role established and enabled** Is your leadership team aligned on the digital initiatives of the organization If the response is ‘No’ or ‘Unaware ’ , the recommendation is to request for digital culture advisory service Is there a digital initiative network or/ forum in place? If the response is ‘No’ , or ‘Unaware ’ , the recommendation is to request for digital culture advisory service Cloud Readiness Assessment Pain point based recommendations Please refer to the Customer Organizational Readiness for SAP S/4HANA Cloud for more information on the role

26. Please tick the statement that most closely reflects your view. Strongly disagree Disagree Rather disagree Rather agree Agree Strongly agree 5. My organization's employees understand the value of digital transformation The customer is advised to participate in a deep dive session or request a service to address the following questions and recommendations: Does your leadership team understand the value of digital transformation? If the response is ‘No’ or ‘Unaware ’ , the recommendation is to request for digital culture advisory service Does your organization communicate an appealing digital vision? If the response is ‘No’ or ‘Unaware ’ , the recommendation is to request for digital culture advisory service Are there roles established that have the responsibility to spread the understanding of the value of digital transformation throughout the whole organization? If the response is ‘No’ or ‘Unaware ’ , the recommendation is for key user / change agent enablement Cloud Readiness Assessment Pain point based recommendations

27. Please tick the statement that most closely reflects your view. Strongly disagree Disagree Rather disagree Rather agree Agree Strongly agree 6. My organization's employees demonstrate the right cloud mindset for a digital transformation The customer is advised to participate in a deep dive session or request a service to address the following questions and recommendations: Does your leadership team demonstrate and encourage the right cloud mindset? If the response is ‘No’ or ‘Unaware ’ , the recommendation is to request for digital culture advisory service Are you aware what is the right cloud mindset for a digital transformation and how such a mindset could be influenced If the response is ‘No’ or ‘Unaware ’ , the recommendation to request for digital culture advisory service Does your HR strategy support the right cloud mindset? If the response is ‘No’ or ‘Unaware ’ , the recommendation is to provide digital HR strategy advisory on talent pool, roles and responsibilities, goal and incentives Cloud Readiness Assessment Pain point based recommendations

28. Please tick the statement that most closely reflects your view. Strongly disagree Disagree Rather disagree Rather agree Agree Strongly agree 7. My organization's employees have the right skill and roles set to keep the pace of digital transformation The customer is advised to participate in a deep dive session or request a service to address the following questions and recommendations: Are you aware of the skill sets required for a successful digital transformation? If the response is ‘No’ or ‘Unaware’ , the recommendation is for digital skill set advisory service Are you aware of the digital skills gap in the organization? If the response is ‘No’ or ‘Unaware ’ , the recommendation is for a digital skill assessment as part of the Digital Culture service Does your leadership team have the right skill set and have they develop the right skill set among their employees? If the response is ‘No’ or ‘Unaware ’ , the recommendation is to request for digital culture advisory service Are there role establish that have the responsibility of driving digital skills in the organization? If the response is ‘No’ or ‘Unaware ’ , the recommendation is to enablement for the role role and enablement, or key user enablement as change agents / train-the-trainer Does your HR strategy support the right skill set, e.g. talent pool, roles, goals, incentives? If the response is ‘No’ or ‘Unaware ’ , the recommendation is to provide digital HR strategy advisory Cloud Readiness Assessment Pain point based recommendations

29. Please tick the statement that most closely reflects your view. Strongly disagree Disagree Rather disagree Rather agree Agree Strongly agree 8. My organization's employees work across silos The customer is advised to participate in a deep dive session or request a service to address the following questions and recommendations: Does your leadership team encourage employees to work across silos? If the response is ‘No’ or ‘Unaware’ the recommendation is to request for digital culture advisory service Is it part of your culture to work across silos If the response is ‘No’ or ‘Unaware’ , the recommendation is to provide digital culture advisory Does your HR strategy encourage employees to work across silos, e.g. right role requirements, goal and incentive system? If the response is ‘No’ or ‘Unaware’, the recommendation is to provide digital HR strategy advisory) Cloud Readiness Assessment Pain point based recommendations

30. Please tick the statement that most closely reflects your view. Strongly disagree Disagree Rather disagree Rather agree Agree Strongly agree 9. It is clear to me of the importance for my organization to fit to standard SAP The customer is advised to participate in a deep dive session or request a service to address the following questions and recommendations: Do you understand the clear benefits of Fit-to-Standard SAP? If the response is ‘No’ or ‘Unaware’ the recommendation is for enablement on SAP Activate Methodology for Cloud Does your leadership team communicate clearly regarding the benefits of Fit-to-Standard? If the response is ‘No’ or ‘Unaware’ the recommendation is to request for an enhanced OCM project service Cloud Readiness Assessment Pain point based recommendations

31. Please tick the statement that most closely reflects your view. Strongly disagree Disagree Rather disagree Rather agree Agree Strongly agree 10. My organization's existing IT landscape is able to cope with rapid changes within the digital transformation The customer is advised to participate in a deep dive session or request a service to address the following questions and recommendations: What support organization, roles and skill sets are required to ensure my IT landscape capable of coping with rapid changes. Please refer to a whitepaper Customer Organizational Readiness for SAP S/4HANA Cloud to obtain a good understanding of roles expected in the support organization Cloud Readiness Assessment Pain point based recommendations

32. Partner logo Contact information: F name L name Title Address Phone number Thank you.