SAP Fieldglass_TotalSpendManagement L1_2024.01.pptx

SAP Fieldglass_TotalSpendManagement L1_2024.01.pptx

1. Deliver more value from services spend SAP Ariba + SAP Fieldglass Solutions

2. The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related document, or to develop or release any functionality mentioned therein. This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or gross negligence. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. Legal Disclaimer

3. A risk-ridden landscape requires a versatile workforce Budgets are tight due to inflation and threat of recession. Labor constraints add risk and cost to meeting customer demands. Cost saving initiatives (38.6%) and flexible workforce planning (35.3%) are driving increases in external workforce hiring 39% 35% of organizations are sourcing talent by increasing their use of external labor 50% Source: Economist Impact Report “Looking Out: The Rise of the External Workforce and Its Impact on Internal Functions”

4. The external workforce is a critical source of on-demand labor and expertise Permanent Workforce External Workforce Employees Temporary Workers Freelancers Consultants and Contractors Service Workers Contingent Labor Workers are sourced by your organization or staffing partners. Service Labor Workers are sourced by your service providers, such as consulting firms, construction firms, and ad agencies.

5. Yet too many organizations… Lack an external workforce strategy to support business goals Struggle to maintain compliance to procurement policies Lack the visibility, controls, and insight to actively manage engagements and results

6. Imagine being able to: Reduce supply chain disruptions and meet market demands by quickly initiating projects and engaging service providers Actively manage service engagements to on-time delivery and compliance with key contract milestones Measure your results against benchmarks with self-service simplicity Increase efficiency by automating labor rates, streamlining onboarding and offboarding, reducing risks and staying ahead of compliance

7. SAP Ariba + SAP Fieldglass Bring the best of procurement and external workforce management together to strengthen control over spending across categories.

8. Plan with precision Manage spending across categories Deliver consistent results Reduce risk and drive compliance 1 2 3

9. Equip teams to proactively manage KPIs with interactive dashboards of key metrics and drill-down reports Build plans based on real-time insight into your own performance and purchasing patterns Measure adoption, cycle times, and other efficiency metrics against industry benchmarks Ensure competitive market rates with built-in benchmarking to guide negotiations Plan with precision 1

10. Use AI to create hyper-tailored, wholly unbiased job descriptions and SOWs Control costs by directing users through preferred channels/providers with pre-approved pricing/rates Deliver consistent supplier performance with real-time insights into quality, service, expertise, cost, milestones, and more Manage results across your entire team by applying a common data model and skills taxonomy for internal and external workers Improve effectiveness with AI-/ML-driven tips and advice throughout the process Deliver consistent results 2

11. Stay ahead of changing regulations with continuously updated functionality Manage labor rates in 190 countries and get full invoicing capabilities in more than 117 countries Protect system/facility security with automated on- and off-boarding processes Proactively manage workforce requirements by tracking certifications, training, and credentials/skills Deliver accurate and compliant billing by simplifying the configuration and maintenance of rate data Reduce risk and drive compliance 3

12. 60% of customers identify a candidate in 3 days or less 16.4% lower project budgets by streamlining negotiations 99% of invoices are accurate and compliant Half-day requisition approvals, on average Service providers deliver candidates within 6 days , on average 98% of external workers meeting hiring managers’ expectations What’s the impact of SAP Fieldglass? Source: SAP Fieldglass Benchmarking Services

13. How to create and manage a scope of work Contract Owner Request for estimate Master SOW, supplier selection Create scope of work On- and offboarding Approve service entry sheets Invoicing Supplier Review service Add workers Milestones, deliverables, schedules, fees, travel & expense Workers Delivering service and timesheets

14. The growth of the external workforce depends on self-service simplicity “ I’ve been in procurement for a long time, and the traditional model is ‘come to see us for everything.’ But the reality is, we need to set people up to do 60% of the things they need in a fast, easy, and efficient way, without ever coming to see us. ~Russell Major, chief procurement officer at USAA. ”

15. “Deploying technology is one thing, but gaining adoption, understanding what the data is telling you, and then adjusting the way we function as an organization are where the real work begins. We’re still at the very beginning of the journey in understanding how services procurement can deliver true value to support the success of our business and help achieve ESG goals.” ~ Gregg Schneider, Global Services Strategic Capability Lead, Accenture Read More >

16. SAP Fieldglass Roadmap: General Highlights Q2 2024 Q4 2024 Beyond Dependent Custom Fields Custom field responses determining what additional fields are required. Evaluation for SOW Bid and Job Seekers New buyer configured method of evaluating SOW Bid responses and Job Seekers. Microsoft Teams Integrations Integrate MS Teams into workflows for new communication tools and process efficiencies. Public Sector Funds Management New feature capabilities and integrations to support Public Sector Funds management. Revised Documents UI Improvements Improved navigation between original and revised data for line items, time/expense. Simplified Rates Improvements User interface improvements and adding simplified rates to additional features. Allotment and Accruable Support Extend the use of simplified rates to allotment and accruable functionality. Dynamic Activity Items New options for defining when the response of an Activity Item determines if other Activity Items are required. Impersonation Feature New options for users to view and perform actions on behalf of other users. Automated Rate Changes Ability to define future dated rate changes that could automatically apply to worker records for simplified rates. A phased approach that could include tenure tools. New Invoice Correction Document Introduce a new view into SAP Fieldglass reverse/revise invoices to consolidate corrections into a single object for ease of status management and integrated workflows.

17. SAP Fieldglass Roadmap: Services Procurement Q2 2024 Q4 2024 Beyond Multiple SOWs from a Bid Response Ability to create multiple SOWs from a single SOW Bid Response. Next Generation Collaboration Enhanced processes for a multi-user collaboration on the definition and management of an SOW. Outline Agreements New workflow for consuming and transacting on buyer’s outline agreements. Includes the use of simplified rates. SOW Miscellaneous Invoice Extend the use of Misc Invoice to SOW. Service Master Rates Negotiation Ability for the buyer to define if and when a service master rate can be negotiated within an SOW transaction.   Single Resource Management Single worker record that is onboarded once however leveraged throughout multiple SOWs for both labor and/or fixed priced engagements. Time Writing in SOW Itemize a resource’s time against multiple SOW PO lines, contract IDs, and/or service masters for invoicing. Clause Improvements New options for defining and collaborating on clause details via a MS WORD plug-in. Resource Updates Enhance Resource to include rate definition and management with the ability for a Resource to enter time.   Supplier Itemization Improvements Ability for suppliers to group itemized line items per their specific requirements for consolidated invoicing. Time Writing Enhancements Add weekly time management frequency and capture of attachments. Additional PO Line Features  Extend the SOW PO Line feature to include additional fixed price, time, and expense management options for other spend categories such as Public Sector.

18. SAP Fieldglass Roadmap: Artificial Intelligence Q2 2024 Q4 2024 Beyond AI-enhanced job description  Allowing users to create more accurate, relevant, and updated job descriptions using Generative AI. AI-enhanced SOW description   Improving collaboration between buyers, and suppliers, using Generative AI to create more accurate, relevant, and complete SOW descriptions. AI-enhanced translation for job description  Enabling users to translate job posting descriptions prior to distribution to ensure suppliers understand requirements clearly. Analytics related: •ESCO job classification •UNSPC SOW Classification •Skill extraction market intelligence •Sustainability skills categorization Resume ranking improvements A series of improvements aimed at enhancing user experience whilst using feature. This includes a refinement of scoring mechanism, and an improved UI.  Qualification and skills library improvements Enhancing the libraries used for qualifications, resume ranking, skills extraction and job classification. SOW characteristic builder Continued development of feature, improvements based on user feedback and additional functionality.  Distribution list recommendations providing recommendations when distributing job postings to suppliers based on their previous response times, success rates, sustainability, D&I information. Smart time sheet submission Providing guidance to users prior to submission of time sheets based on rejection reasons. Assisted report and chart creation providing users the ability to generate report and charts with simple prompts. Document information extraction leveraging the power of dox to be able to read and extract information from imported files to populate transactional data. Joule adoption introducing joule into SAP Fieldglass to leverage the natural language processing power to improve user experience. Recommendation configurations Program optimization recommendations based on program objectives (reduced cycle times). Job seeker summary Creating a consistent job seeker view irrespective of the source of the data. Document overview Producing an overview document for WO or SOWs, with the ability to generate a summary of changes between versions. Work item prioritization Helping end users to prioritize work items based on associated lifecycle dates. Activity items workflows Supporting clients in suggesting, and configuring, activity items.

19. Learn more: Solution Demo Video Recent and Upcoming Innovations SAP Fieldglass Services Procurement

20. Thank you

21. SAP Ariba and SAP Fieldglass both play an important role in total s pend m anagement Category breadth , offering a single integrated platform for end-to-end Source-to-Pay with Intelligent Supplier Collaboration across goods and services Category depth , offering deep and robust functionality in Contingent Workforce Management and active management for services categories Sourcing SOW Invoice Sourcing SOW Invoice On/Offboarding Engagement Delivery ACTIVE MANAGEMENT SAP Fieldglass provides full life-cycle management of all services procurement categories including the tracking and governance of all external workers associated with these services. SAP Ariba SAP Fieldglass

22. This is unlike other categories of spend Focus on effectively managing the people delivering the service. Who: Relevant skillsets, experience and tenure What: Project scope, deliverables and changes Where: Sites and facilities location and access When: Timelines and deadlines How: Cost, payments and market-based rate and tax requirements

23. SAP Fieldglass Capabilities Sourcing Master Contract Decision Support Scope Development Delivery & Contractor Management PO & Invoicing Capabilities Enabled: Dynamic scoping based on how, where, and when work will be delivered Resources on-/off-boarding, compliance and risk mitigation, and tenure management Rate rule management Supplier initiated scope updates and project document collaboration Changing delivery team make up, including internal employees Task-/Activity-level cost accounting, equipment management, and effort tracking Delivery SLAs and real-time performance governance Scope collaboration, bidding, downstream MSA enforcement, and category specific workflows Timesheets, rate matrix management. and automated rate rule application SAP Ariba SAP Fieldglass SAP Ariba ENGAGEMENT MANAGEMENT

24. SAP Fieldglass and SAP Ariba productized integration points Master Data Guided Buying Contracts PR/PO Invoices Harmonize foundational data between applications (Company Code, Cost Object: CC, IO, WBS, NW Activity, Org Unit, Plant, POrg , PGroup ) Leverages SAP Integration Suite Files transferred via Web Service or SFTP Direct or via Middleware Users initiate RFE using guided buying capabilities in SAP Ariba, which raises SAP Fieldglass SOW Bid Status/updates from SOW Bid synchronized back to SAP Ariba Once SOW is awarded, requisition is auto-initiated in SAP Ariba Buying to execute work Leverages SAP Integration Suite Operationalize contract terms to engagement level Contract workspace and line items authored in SAP Ariba Contract collaboration remains in SAP Ariba Published contract fed to SAP Fieldglass MSOW for flow-down fee/terms SAP Fieldglass SOW systematically raises PO in SAP Ariba, PO ID returned once approved Contingent Worker or Statement of Work UI Linking between the two applications Direct Web Services Real-time SAP Business Network / SAP Ariba Procurement routes invoice to ERP Remittance details passed back from ERP to SAP Fieldglass Direct Web Services Real Time

25. Get best-in-class control by bringing services together with direct and indirect spending Contracts sourced and created in SAP Ariba are accessible in SAP Fieldglass Keep data up-to-date across systems Manage individual scope, delivery, etc. in SAP Fieldglass Link engagements to master contracts to enforce compliance and terms across projects Leverage catalogs for goods and services Automatically create POs in SAP Ariba from SAP Fieldglass work orders Turn SAP Fieldglass timesheets into SAP Ariba service entries Manage PO, timesheet and invoice approvals across Ariba Network Easily handle PO revisions and PO/invoice matching SAP Fieldglass SAP S/4HANA ® SAP Ariba

26. Rationalized Master Data Eliminate replication Optimize internal IT resources Capitalize on existing investments Leverage open standards for connectivity and data exchange Transactional Integration (do it once) Create transaction once; propagate where needed Remove manual errors and duplicate entry Centralized Commitment Management & Workforce Visibility Single financial approval workflow Single source for invoice intake Centralized spend visibility Total workforce visibility Minimized Effort and Cost Capitalization on existing investments Minimized internal IT resources Ownership of dev and maintenance by SAP Warranty for future releases and innovation Built in monitoring and error handling Native handling of extractions, mapping, transfers Commercial Alignment Pay for transaction once traveling through multiple channels when core function replicated Prevent duplicate supplier billing spend consumption in single SAP software platform Streamlined UX Simplicity No redundancies Consistent end user experience Productized integration value levers lower total cost of ownership

27. An Integrated Procurement Experience (Material PO) SAP Fieldglass and SAP Ariba STEP 1: Create & Classify Request STEP 2: Review & Source Request STEP 3: Review Candidates and/or Proposals STEP 4: Select Vendor & Initiate Assignment STEP 5: Onboard Contractors STEP 6: Submit Time / Milestone STEP 7: Approve Time / Milestone STEP 8: Invoice Generated SAP ARIBA GUIDED BUYING CAPABILITY REQUEST FOR ESTIMATE SAP ARIBA BUYING SAP BUSINESS NETWORK PR/PO INVOICE Centralized Commitment Management Single Financial Approval Workflow Rationalized UX Single Source for Invoice Intake MSA Operationalization & Terms Enforcement Centralized Spend Visibility Commercial Model Alignment SAP ARIBA CONTRACTS MSA DETAILS SAP Fieldglass SAP Ariba Master Data

28. An Integrated Procurement Experience (Services PO) SAP Fieldglass and SAP Ariba STEP 1: Create & Classify Request STEP 2: Review & Source Request STEP 3: Review Candidates and/or Proposals STEP 4: Select Vendor & Initiate Assignment STEP 5: Onboard Contractors STEP 6: Submit Time / Milestone STEP 7: Approve Time / Milestone STEP 8: Invoice Generated SAP ARIBA GUIDED BUYING CAPABILITY REQUEST FOR ESTIMATE SAP ARIBA BUYING SAP BUSINESS NETWORK (invoice created) PR/PO INVOICE STATUS UPDATED Centralized Commitment Management Single Financial Approval Workflow Rationalized UX Single Source for Invoice Intake MSA Operationalization & Terms Enforcement Centralized Spend Visibility Commercial Model Alignment SAP ARIBA CONTRACTS MSA DETAILS SAP Fieldglass SAP Ariba Master Data RECONCILED TO CONTRACT SES

29. SAP Fieldglass and SAP Ariba Product Integration Flow SAP SAP Fieldglass Vendors SAP Business Network SES / Invoice received and matched against PO SAP Ariba Buying SAP Fieldglass Import of Assignment auto-creates Requisition Approve Req and Create PO PO sent to SAP Business Network and SAP Fieldglass Invoice reconciled against PO OK-to-Pay File to ERP PO from SAP Ariba Buying Create Request Review & Source Request Review Candidates and/or Proposals Select Vendor and Initiate Assignment Manager Approval SES or Invoice generated and sent to SAP Business Network Assignment sent to Ariba Buying Import PO Info to update Assignment Timesheet / Deliverable validated against PO Invoice pushed to SAP Ariba Buying Timesheet/ Deliverable submitted for Approval SAP Fieldglass Assignment released to Supplier Supplier SAP ERP Contract Contract Contract HTTPS SAP Cloud Integration Payment MASTER DATA ELEMENTS (depending on scenario/applications involved) Company Code Cost Object (CC, IO, WBS, NW Activity) Org Unit Plant PurchOrg PurchGroup Review and respond with Service / Resources Guided buying capability: Request for Estimate SAP Ariba Contracts Contract

30. Effectively managing the external workforce SERVICE PROVIDERS EXTERNAL WORKERS Create & Classify Engagement Request Solicit Bids & Review Responses Negotiate & Manage Approvals Onboard Contingent and Services Labor Manage Deliverables, Schedules, Fees, T&E Auto-Invoice Analytics Engagement Owners • Procurement • Finance • Legal • Approvers • HR • Audit • Facilities Management Users Customer Systems ERP Core HR Talent Market Places Purchasing Time Keeping Digital Signature Business Intelligence Contract Management Provisioning