Management Skills Management skills can be defined as certain attributes or abilities which help in: - Solving problems - Dealing well with subordinates — allowing smooth workflow in the organization These skills can be developed through learning and practical experience as a manager.
Types of Management Skills
1. Technical Skills • Involves knowledge and ability to use various techniques to achieve objectives. • Includes operating machines, software, tools, and equipment. • Also covers boosting sales, designing products/services, and marketing them.
2. Conceptual Skills • Involves abstract thinking and idea formulation. • Helps managers see the whole concept, analyze problems, and find creative solutions. • Enables prediction of future challenges for departments or organizations.
3. Human or Interpersonal Skills • Ability to interact, work, and relate effectively with people. • Helps managers utilize human potential and motivate employees for better results.
Example: Planning • Involves identifying and setting achievable goals. • Developing strategies and outlining tasks/schedules. • Without planning, little can be achieved.
Example: Communication • Involves the flow of information within the organization. • Enables collaboration, prevents conflicts, and resolves issues. • Good communication helps managers relate well and achieve objectives.
Example: Decision-Making • Essential for smooth operations. • Managers must be accountable and responsible for their decisions. • Good decision-making defines managerial success.
Example: Problem-Solving • Ability to identify and resolve problems effectively. • Involves analyzing situations and finding the best solutions. • Strong problem-solving builds confidence and distinguishes capable managers.
Example: Motivating • The ability to inspire desired behaviors in employees or stakeholders. • Motivation depends on company culture and team personality. • Two main types: - Intrinsic motivation (internal satisfaction) - Extrinsic motivation (external rewards)