The broader financial impact also extended to citizens and local businesses.
Reduced traffic congestion, improved air quality, and optimized waste
management contributed to an estimated 1.2% increase in urban productivity,
as reported by the Singapore Economic Development Board (EDB).
Conclusion
IBM’s collaboration with Singapore’s URA in 2025 stands as a landmark
achievement in the evolution of smart city infrastructure. Through the
deployment of the Intelligent Operations Center (IOC), the city achieved a level
of operational intelligence and efficiency previously unattainable through
traditional ICT systems.
The project demonstrated how AI, IoT, 5G, and blockchain can converge to
create sustainable, resilient, and citizen-centric cities. By enhancing decision-
making, optimizing resources, and safeguarding data, IBM’s solution provided a
blueprint for the cities of tomorrow where technology not only supports
infrastructure but actively improves quality of life.
Ultimately, this case study reaffirms IBM’s pivotal role in shaping the global
Smart City ICT Infrastructure Market, driving innovation that bridges
technology, governance, and sustainability.
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