Start Smart: Learning the Ropes of AI for HR - Celine Maasland - SocialHRCamp Ottawa 2024

Speaker: Celine Maasland

In this session, we’ll demystify the process of integrating artificial intelligence into everyday HR tasks. This presentation will guide HR professionals through the initial steps of identifying AI opportunities, choosing the right tools, and effectively implementing technology to streamline operations. Additionally, we’ll delve into the specialized skill of prompt engineering, demonstrating how to craft precise prompts to enhance interactions between AI systems and employees. Whether you’re new to AI or looking to refine some of your existing strategies, this session will equip you with the knowledge and tools to harness AI’s potential in transforming HR functions.

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Start Smart: Learning
the Ropes of AI in HR
Céline Maasland

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Hello,
I’m Céline!
Head of People and Culture @
RVezy

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01
Agenda
Getting Started
with AI
Prompt
Engineering
Tools and
Platforms
02
03
Conclusion
and Q&A 04

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Getting Started
with AI

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Have you experimented
with AI?

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What have you used AI
for?

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Benefits vs. Risks
Benefits:
●Efficiency improvements
●Enhanced recruitment
●Data-driven insights
●Unlocked creativity
Risks:
●Privacy concerns
●Loss of human touch
●Ethical and bias issues
●Implementation costs

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Opportunities for AI in HR
Recruitment and Talent
Acquisition
Resume screening
Candidate sourcing
Interview scheduling
Note-taking during
interviews
Employee Onboarding
Automated onboarding
process
Personalized learning and
training plans
HR Operations
Automated HR queries
Data management
Concise, presentable insights
Employee engagement and
retention
Sentiment analysis
Retention risk analysis

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Prompt
Engineering

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What is prompt engineering?
Prompt engineering is the artful craft
of refining AI prompts

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Crafting Effective Prompts
Precision of Input
●AI systems respond based on the
information they’re given
●The precision of the input (prompt)
directly affects the precision of the
output
●A well-crafted prompt that clearly
specifies what is needed will likely yield a
more accurate and relevant response
●Example: “provide a summary of
employee feedback on remote working
conditions” is more precise than “tell me
about employee feedback”
Contextual Relevance
●Including relevant context helps the AI
understand the scenario better and tailor
its responses accordingly
●Context can involve background info,
specific constraints, or desired outcomes
that you expect from the AI’s response
●Example: if you’re asking AI to generate a
job description, providing context like job
level, department, key responsibilities, and
required skills will lead to a more
targeted and useful description

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Crafting Effective Prompts
Prompt Structure
●The structure of the prompt can
influence the AI’s behaviour
●Use of keywords, command
structure, and even the tone of
the prompt are all important
●For example, action-oriented
commands like “analyze,” “create,”
or “calculate” can direct the AI
towards specific types of
responses
Refining and Iterating
●Prompt engineering isn’t a one-time
action; it often requires refining prompts
based on the responses received
●Learn from past interactions which
phrasings produce the most useful
outcomes and adjust your future
prompts
●If your first prompt doesn’t give you the
desired result, you can go back and add
further context or adjust your request

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Generative AI is progressing quickly. However
sometimes it seems like it’s an emotional 6
year old with Einstein's brain
― Severin Sorensen

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Sometimes AI can
be a bit funny…
Sometimes you need to push AI to
get what you want

“Take a deep breath and work on
this problem step by step”

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Helpful Resources
A beginner-friendly course
on generative AI and
prompt engineering.
Learn
Prompting
A ChatGPT assistant built to
help you write better
prompts.
Prompt
Creator

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Tools and
Platforms

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A Few Tools I Use
A free-to-use AI system.
Use it for engaging
conversations, gain
insights, automate tasks,
and much more
AI workspace where you can build
AI automations and assistants
trained on your business
Can create customized assistants
that are trained on your own
material as well as workflows to
help automate tasks and actions
Free Trial
Meeting notetaker
optimized for interviews
Records and transcribes
both over video platforms
as well as phone calls
Free Trial
Metaview
ChatGPT

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Metaview (Free Trial)

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Cassidy AI (Free Trial)

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Cassidy AI (Free Trial)

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Honorable Mentions
AI search engine for
LinkedIn profiles.
Purpose-built for
recruiting, expert networks,
sourcing, and more.
Full AI recruiter. Delegate
to AI your candidate
acquisition, screening,
filtering, ranking,
scheduling, and
re-engagement.
Keep up to date with new
AI tools. Search for
different topics and it will
show you relevant
platforms.
Future Tools
People GPT
Torre

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Conclusion
and Q&A

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Conclusion
●There are many small and easy ways to start
using AI to make your life easier
●Prompt engineering can help you write more
efficient prompts
●There are multiple tools and platforms that you
can use to get started with your AI journey

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Questions?

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Thank you!
Let’s connect!
[email protected]
LinkedIn