Many Studies and Research offer too many broad recommendations Let’s be real and specific
Let’s focus on Three Critical Behaviors
You just need to remember this word POT
But not this kind … It’s a kind that make your team fly high in auto pilot mode
P OT rogress
“We are making progress” You heard this so many times
But, do really we know exactly what progress we made and how and when was achieved?
Human Brains frequent, small exciting activities, accomplishments Let’s make them active and happy
Hmm…, It seems miles and miles away Milestone 3 months? 6 months? 9 months?
When was the last time you predict milestone date correctly?
And in the mean time, the world, technology are changing
1 week That’s your milestone microstone
That’s short and frequent enough to remember team’s accomplishments ..and long enough to get a meaningful task completed
This Week Not This Week Work Items ..each belongs to one of these buckets
For a large work item , cut it into pieces It has no more than a week worth work
Simplify . Don’t prioritize Just focus on these two buckets Prioritization Problem: Low priority items never get done
30 minutes a day That’s all the team needs …
to review new, existing work items , to bucketize , and to celebrate accomplishments
Keep Focus on the destination , make sure you don’t go the wrong way
It’s much better to score many small wins frequently than one big one only once
The Biggest Factor Affecting Progress Is Still, Human Factor
Progress Expectancy for Each Individual Culture-Fit . Talent . Drive Yet another topic for future discussions
Let’s repeat 1 week microstone 30 minutes daily meeting 2 buckets for work-items P for PROGRESS
P O T wnership
Having a Sense of Belonging is a Crucial Factor in Team Morale
Individual Contribution To The Team plays important role in shaping up sense of belonging
Problems are everywhere…
inspire your team the culture of …
veni , vidi , vici
Let’s translates it into a contemporary interpretation…
I s ee I o wn I s olve the problem the problem the problem
How? Follow these 4 simple steps
When you see a problem… Write the problem On a.. hallway whiteboard, Or shared database Or shared medium 1 Step
Discuss the problem in team’s 30 min daily meeting 2 Step
Every work item has one and only one owner at any given time 1 Owner assign 3 Step
And don’t forget to put work item in the right bucket which implicitly implies when the resolution is expected
Owner is now responsible for finding solutions within the expected timeframe *Owner can work with others 4 Step
Tell the team about accomplishments and celebrate a little victory
Don’t fall into this trap
Debating countless hours to make decisions Many decisions are reversible and have little impact on the final results
Writing a book/heavy spec to impress your team Things are moving so fast, it will be obsolete by the time you finish <10 slides are sufficient for explaining problems, proposing customer experience and describing solutions
Team relies on you as owner to deliver results on time . If you can’t deliver, pass the baton as early as possible Hang on to your ego?
Let’s summarize O for Ownership 3v s (vini,vedi,vici) 4 steps write, discuss, assign, solve 1 owner for a given work item Culture solving problems
PO T ransparency
Transparency a foreign concept in workplace
Concerns over information leak, spreading bad news and chaos
Online Users Are Used To Transparencies for Years Self-Expression Social-Circles Your Story Sharing Pictures Broadcast Yourself Present Yourself Sharing Content
The results are undeniable Knowledge Sharing Quick Answers Breaking News Always Connected Immediate Feedback Help Others Low cost distribution Instant Notifications Mobility Self-Reporting Engaging
What’s wrong with this picture…
Low value information consumed by many with great interest
John just copied and shared a document to a server No one notice until they visit the server Yet, high value information is hard to find in the work place
However, constant stream of updates , like facebook , may not work in business settings well Why?
Online user can browse, dismiss low value updates in social networking settings Heavy streams of data hardly matter
In workplace, high value updates require attention and possibly actions Predictable, low volume of updates are preferable
Grouping is the natural way for a team to partition and collaborate Transparency within a group is not only desirable, but it also reduces amount of information to process Sales Engineer Management Manufacture
This is another good reason you should break organization into a smaller group 12 ..don’t get larger than
Activities to Capture What on your mind updates People joining group Uploading new documents Updating data Creating Data New Work Items Completing Work Comments …for all group members to see or be notified
Get Everybody To Engage in Activities Edit Comments Vote Publish
Let’s summarize G rouping Capturing Activities T for Transparency Increase Participation design for small size
We’re all well-connected, well-informed, driven toward one goal Get Things Done! Now
POT So, remember this word Progress Ownership Transparency