Digitalization Landscape Banking
Rainer Merkt, Markus Thiele, and Florian Dinges
1 Introduction
1.1 Scope
The term “digitalization” encompasses a variety of individual digitalization
topics where each of these topics stands for a completely new or signifi-
cantly improved technology in the wider sense. The different digitalization
topics have the potential to change existing business services considerably and
permanently. One can argue that considering the new digitalization topics
will become a matter of economic survival. On the one hand, the digitaliza-
tion topics represent a great chance for lasting improvements, on the other
their application poses major challenges for banks. The first major challenge
is to achieve a solid understanding of what the different digitalization topics
actually are and mean. This is because there is no agreement on the naming
R. Merkt (B)·M. Thiele·F. Dinges
ifb SE, Grünwald, Germany
e-mail:
[email protected]
M. Thiele
e-mail:
[email protected]
F. Dinges
e-mail:
[email protected]
© The Author(s), under exclusive license to Springer Nature
Switzerland AG 2021
V. Liermann and C. Stegmann (eds.),The Digital Journey of Banking and Insurance,
Volume I,https://doi.org/10.1007/978-3-030-78814-8_1 3