The State of Influencer Marketing for Travel

acoupleofchicks 934 views 21 slides Apr 19, 2016
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About This Presentation

Influencer marketing opens up a new channel for brands to connect with consumers more directly, more organically, and at scale. By creating branded content with social media influencers, brands can amplify their message while seducing their target audience. Influencer Marketing is becoming main str...


Slide Content

Alicia Whalen, Co-Founder, Hashtagio Social Aggregation Platform www.Hashtagio.com @ Alicia_Whalen _ # DigMe16

in·flu·ence SOCIAL INFLUENCE: The capacity to have an effect on the character, development, or behavior of someone or something. # DigMe16

For Social Marketing THE CASE: # DigMe16 Source: Croudtap / Ipsos Media Social media paper

SOCIAL AND TRAVEL:

Influencer Marketing is Growing up from it’s Wild W est R oots INFLUENCER MARKETING: Influencer Marketing only Somewhat Effective in driving Sales and Loyalty

GOING MAINSTREAM: INFLUENCER MARKETING Social Influencers hired to Travel to destinations where they fly - and Post to Instagram . Campaign Reach 29 Point Lift in Ad Recall 4 Point Lift in Message Association # DigMe16

BEST IN CLASS:

BEST IN CLASS: S elected 5 Travel Bloggers to travel to Cancun, produce videos highlighting 2 Marriott Resorts Hosted for 5 Days Vloggers posted to Facebook, Twitter, Instagram using # gottequilla COST: Under 15K Campaign Reach Media value: $378,280 Reach 1.8 Million Viewers

INFLUECER VALUE: Source: http:// www.imediaconnection.com Ryan’s fee ? $75,000 Robert Downey Jr’s fee? $12 million # DigMe16 Social Influencer’s are hitting the main stream

Now that we know that Social I nfluence is key in driving the travel path to purchase, how do we work with social media influencers to tell our brand stories? Changing Landscape INFLUENCER MARKETING: Image source: www.synqbuddy.com How are influencers changing? # DigMe16

CHALLENGES: Identifying and engaging the most relevant influencers is harder than ever. Determining the most appropriate strategies, channels Measuring the Results Cost to engage influencers Risk in spending time and resources Determining value in driving sales INFLUENCER MARKETING # DigMe16

“ As Influencer Marketing becomes mainstream, how to travel marketers really leverage UGC “ – M ore importantly use influencers to drive reach and measurable transaction?

  The S hiny Social Superstar of the moment might drive brand lift, general awareness and some good content…   INFLUENCERS? CONSIDER THIS Good content is not enough anymore: Have influencers encourage their followers to share and engage with your brand on Social. Leverage their follower base to build on yours. What about the Social Media army that is already talking about your brand? # DigMe16

WHATS NEXT INFLUENCER MARKETING You have access to micro-influencers right now Are you recognizing all of them or using them to your full advantage? Micro-influencers have a robust and active social following (10,000 or less). They don’t have agents, but respond well to swag and promotion on your end – even just recognition from you!

1. Power users, locals, photographers 2. People who talk about your destination already on social – those who have already travelled and shared. 3. People who might not know about your destination, attraction or hotel - but are well-known by ideal customers who may share the same same travel buying behavior ie . Golfers, Spa, Adventure travelers FINDING INFLUENCER’S What about the regular people following sharing every day? # DigMe16

Integrate Customer S ocial Media Data with other Customer I nformation : Not integrating customer information from social media into other marketing channels is a missed opportunity. You don’t own your customer on Facebook, Instagram or Twitter. Be Creative and Partner: As companies build a presence in social media, they often seek outside agencies to help. Don’t fall into the “not invented here” syndrome. Influencer marketing and even social media is still the wild west. MUST DO’S: INFLUENCER MARKETING # DigMe16

MEASURE Look for: Increases in social referral traffic to the website 3. Set Social Media Goals and Benchmark: Define Objectives (Brand awareness, campaign lift, Social referrals to the website, Increase sales)The best social media activities have a clear objective and measure performance against it . 4. Experiment and Measure: Sometimes your influencers are right under your nose. # DigMe16

IDENTIFY the most r elevant influencers LEVERAGE existing s ocial army’s not yet discovered GOALS: Determine the most appropriate strategies and channels – based on goals beyond just brand awareness. MEASURE the results via increases in S ocial referrals back to Website, increases in campaign conversion ++ DRIVE S ocial down the s ales F unnel – and take back control of your Social Influence TAKEAWAYS It’s important! Your customers are spending 4+ Hours a day Sharing, Liking and Snapping your brand. INFLUENCER MARKETING

Next Steps: Use your influencers to seduce other influencers Look to The NEXT Generation of Influencers – Your Social M edia A rmy # DigMe16 www.Hashtagio.com