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1. PROJECT OUTLINE: MANAGEMENT OF AN ORGANIZATION ORGANIZATION: THE RAMADA PLAZA, KARACHI MADE BY :FRESHERS VII

2. CONTENTS ACKNOWLEDGEMENTS EXECUTIVE SUMMARY INTRODUCTION TO COMPANY MISSION STATEMENT SERVICES OFFERED BY THE COMPANY SWOT ANALYSIS COMPETITORS’ PROFILE ORGANIZATIONAL CHART COMPENSATION AND BENEFITS FOR EMPLOYEES VISITING CARD PICTURES

3. ACKNOWLEDGEMENTS We would like to acknowledge the contributions of the following groups and individuals to the development of our project: Ms. Shauna Zafar Mr. Faisal Qureshi Mr. Syed Rizwan Hassan Thank you. Sincerely, Nada Pervez Zainab Rajani Amber Suresh Owais Jamal Umair Sohail Shadan Jaffry Uzair Akhtar

4. EXECUTIVE SUMMARY This report provides a brief analysis of the research that was carried out at The Ramada Plaza. FAST OVERVIEW: Introduction to Ramada Mission/vision statement Products/services Ramada offers SWOT analysis Competitors profile Organization chart Compensations and benefits Visiting details/cards Photographs

5. INTRODUCTION TO COMPANY SHAPE AND STYLE MEMBER OF WYNDHAM HOTELS AND RESORTS

6. INTRODUCTION TO COMPANY FACILITIES AND SERVICES LOCATION

7. MISSION STATEMENT “At Ramada Hotel, we are committed to caring for the needs of our clients and associates. We are committed to continuous development and improvements and we will change with the needs of our clients and associates alike. It is our responsibility to ensure that you enjoy your time with us and we are determined to ensure that happens “

8. PRODUCTS AND SERVICES 24 Hour Switchboard American Breakfast Airport Shuttle Audio Visual Equipment Baby Sitting Board Room Coffee Maker Conference Room Convention Room Data port Dry Cleaning Electric Locks Elevators Exercise Facilities

9. PRODUCTS AND SERVICES Express Check Out Exterior Corridors Extra Lighting Free Deluxe Continental Breakfast Free Newspaper Free Parking Hot Tub Interior Corridors Iron Ironing Board Limousine Outside Parking Outdoor Pool Refrigerator

10. PRODUCTS AND SERVICES Safe At Property Sauna Secretary Service Upon Request For A Fee Smoke Detector Sofa Bed Sprinkler Steam Room Suites Available Wake Up Service Wheel Chair Access

11. SWOT ANALYSIS STRENGTHS Quality of Food Geographical Area Quality of Services Positive and Effective Publicity WEAKNESSES Location Accomodation

12. SWOT ANALYSIS OPPORTUNITIES Development and Expansion Competent THREATS Uncertainties Tourists are Unwilling to Visit

13. COMPETITORS’ PROFILE MARRIOT HOTEL AVARI TOWERS

14. COMPETITORS’ PROFILE PEARL CONTINENTAL HOTEL SHERATON HOTEL

15. COMPENSATIONS AND BENEFITS FOR EMPLOYEES Offers a world of opportunity Consideration towards the needs of Employees Offers highly competitive Compensation and Benefits Packages Provides Incentive

16. COMPENSATIONS AND BENEFITS FOR EMPLOYEES Pay Masters Promotion of Old Staff Taking good care of the Employees Two-way Communication

17. THE FRESHERS VII PICTURES TAKEN AT RAMADA