TOTAL QUALITY MANAGEMENT PRESENTATION.pptx

TOTAL QUALITY MANAGEMENT

1. DEPARTMENT OF MECHANICAL ENGINEERING SUBJECT : TOTAL QUALITY MANAGEMENT TOPIC : STATE OF CONTROL AND OUT OF CONTROL PROCESS. PRESENTED BY : SYED MOHAMMAD RAQIB (1VI22ME009) FACULTY MENTOR : Mr. NAVEEN KUMAR R Asst. Professor Dept of Mechanical Engineering

2. Introduction to Control Processes Control processes are essential for maintaining desired levels of performance in various systems. They help organizations monitor and adjust operations to meet specific objectives. Understanding the difference between a state of control and an out-of-control process is crucial for effective management.

3. Defining State of Control A state of control refers to a situation where processes function within established limits. In this state, outputs consistently meet quality and performance standards. Regular monitoring and adjustments ensure processes remain stable and efficient.

4. Characteristics of a Controlled Process Controlled processes exhibit predictable and consistent outputs over time. Variations in performance are minimal and within acceptable limits. Continuous feedback mechanisms are in place to maintain quality control.

5. Benefits of Maintaining Control Consistency in product or service quality leads to higher customer satisfaction. Efficient resource utilization can result in reduced operational costs. Proactive issue identification and resolution enhance overall process reliability.

6. Defining Out of Control Process An out-of-control process occurs when variations exceed acceptable limits. These processes may lead to defects, inefficiencies, or failure to meet objectives. Monitoring tools and control charts can help detect patterns of instability. Employee feedback and customer complaints are also valuable sources of information .

7. Characteristics of an Out of Control Process Outputs from an out-of-control process exhibit significant variability and unpredictability. There may be an increase in defects and customer complaints due to quality issues. Inadequate monitoring or response mechanisms often contribute to these problems.

8. Consequences of Being Out of Control Organizations may face financial losses due to waste and rework. An out-of-control process can damage brand reputation and customer trust. Long-term operational inefficiencies can arise without prompt corrective measures.

9. Corrective Actions for Out of Control Processes Immediate investigation of the root causes is crucial for effective resolution. Implementing corrective actions may include process redesign and additional training. Continuous improvement initiatives can help prevent similar issues in the future.

10. Conclusion and Best Practices Maintaining a state of control is vital for organizational success and sustainability. Regular training and monitoring can help ensure processes remain stable and efficient. Developing a culture of quality and continuous improvement enhances overall performance.