TRAI

1. TELECOM REGULATORY AUTHORITY OF INDIA TRAI ACT 1997 TRAI AMMENDMENT ACT 2000 MET Institute of Management Business Environment

2. ROAD MAP Introduction Basic Function : TRAI Critical Analysis of Some Key Services NDNC/DNC MNP Consumer Protection Statistical Data New Services initiated by TRAI Summary

3. INTRODUCTION It is an independent regulator It was established on 20 February 1997 The mission of TRAI is to create and nurture an environment which will enable the quick growth of the telecommunication sector in the country One of the major objectives is to provide a transparent policy environment MET Institute of Management Business Environment 1

4. INTRODUCTION (contd..) In 2000, the TDSAT was constituted through an amendment of the 1997 act The primary objective of TDSAT's establishment was to release TRAI from adjudicatory and dispute settlement functions in order to strengthen the regulatory framework MET Institute of Management Business Environment 2

5. Why trai was formed ? NTP 1994 – DoT was the policy maker and competitor to private entrants Private enterprises were discouraged to enter the telecom market Rural telecommunications suffered the most To regulate & provide guiding principles to service providers To ensure the interests of consumers of Telecom services MET Institute of Management Business Environment 3

6. TRAI : BASIC FUNCTIONS MET Institute of Management Business Environment 4

7. ANALYSIS

8. NDNC/DNC NDNC: an opportunity to limit the telemarketing calls they receive DNC:  telemarketers are prohibited from calling in most circumstances. The list is maintained by the National Do Not Call Registry of the Federal Trade Commission (FTC ) MET Institute of Management Business Environment 5

9. DO NOT CALL OR DO NOT Disturb WHY ?? The authority been receiving complaints from various quarters regarding telemarketing calls and unsolicited SMSs Disturb the recipients, intrude into their privacy and impose a cost the Authority initiated a consultation process with all the stakeholders and came out with a comprehensive regulation called the Telecom Unsolicited Commercial Communications Regulations in June 2007 MET Institute of Management Business Environment 6

10. FEATURES - DNC Subscribers will get registered in NDNC through telecom operators and it will be effective after 45 days Registry by voice by dialing number ‘1909’ or by sending SMS to this number Telemarketers will do scrubbing their calling list through the NDNC site before making actual costs / SMSs to subscribers MET Institute of Management Business Environment 7

11. FEATURES – DNC (contd..) To discourage telemarketers from making calls to numbers registered in Do Not Call list, a provision has been made for prescribing higher tariff The defaulter telemarketer could also face disconnection of telecom service MET Institute of Management Business Environment 8

12. USAGE OF DNC Telemarketer oriented Customer oriented Individual phone number blocking Service provider oriented MET Institute of Management Business Environment 9

13. MNP MNP stands for Mobile Number Portability MNP in India became available from 01 st January 2011 It allows to transfer the existing mobile phone number from one network provider to another MNP will incur a charge of Rs 19 It takes 7 days to port the number MET Institute of Management Business Environment 10

14. MNP (contd..) Some of the Advantages:- It enables mobile subscribers to retain their mobile number It empowers the consumer to be a lifelong owner of his phone number Better addressing of grievances to retain subscribers Affordable and convenient MET Institute of Management Business Environment 11

15. MNP (contd..)

16. MNP (contd..) For the month of January, the maximum number of requests in Zone-I (North and West India) were received in Gujarat at 4 Lakhs Jammu & Kashmir registered the lowest number of requests at 2,534 but that is expected, since it has one of the lowest user base In Zone-II (South and East India), West Bengal leads with 8 Lakhs customers requesting for number porting till date, followed by Kolkata, which received 4 Lakhs requests. There were just 6536 requests from the North East MET Institute of Management Business Environment 13

17. Consumer Protection As per the Sixth Amendment made to Telecom Consumers Protection, Regulation, 2013 following provisions are regulated : Deactivation of Mobile Telephone Connections of Prepaid Consumers due to non – usage Deactivation of Mobile Telephone Connections of Postpaid Consumers due to non – usage Grace period for re-activation MET Institute of Management Business Environment 14

18. Consumer Protection (contd..) Providing usage details in respect to pre-paid mobile connections Provision of information relating to complaint redressal mechanism Provision of information to Prepaid consumers on activation of a voucher Provision of information to Prepaid consumers relating to usage MET Institute of Management Business Environment 15

19. STATISTICAL DATA The no. of telephone subscribers in India declined from 937.70 millions at the end of Sept-12 to 895.51 millions at the end of Dec-12. Further in the month of Jan-13 it declined to 893.15 millions In millions Source : www.trai.gov.in MET Institute of Management Business Environment 16

20. STATISTICAL DATA (contd..) TELE-DENSITY The Urban Tele-density has declined from 161.13 as on 30.09.2013 to 149.90 as on 31.12.2013 The Rural Tele-density has declined from 40.36 to 39.85 The overall Tele-density has declined from 77.04 as on Sept-12 to 73.34 as on Dec-12 MET Institute of Management Business Environment 17

21. STATISTICAL DATA (contd..) Further it declined to 73.07 as on Jan-13 Source : www.trai.gov.in MET Institute of Management Business Environment 18

22. STATISTICAL DATA (contd..) REVENUE Monthly Average Revenue Per User (ARPU) for GSM service increased by 3.03% from Rs.95 in QE Sept-12 to Rs.98 in QE Dec-12 ARPU for CDMA service increased by 2.80% from Rs.78 in QE Sept-12 to Rs.80 in QE Dec-12 Gross Revenue of Telecom Service Sector has been Rs.52858.39 Crore , decrease of 0.15% in GR as compared to last quarter MET Institute of Management Business Environment 20

23. SERVICES BY TRAI

24. New Services 4G Technology Fourth generation of mobile phone mobile communication technology standards It is a successor to the third generation (3G) standards Includes amended mobile web access, IP telephony, gaming services, high-definition mobile TV, video conferencing, 3D television, and cloud computing MET Institute of Management Business Environment 21

25. 4G TECHNOLOGY Fourth Generation Technology Faster & More Reliable 100 B/s Lower cost than previous generations Multi – standard wireless system Bluetooth, Wired, Wireless Ad Hoc Networking IPv6 Core Most important is proprietary MET Institute of Management Business Environment 22

26. MOBILE TV Mobile television is television watched on a small handheld or mobile device It include features like downloading TV programs and podcasts from the internet and the ability to store programming for later viewing The first pocket-sized mobile television which had a 2-inch CRT screen was sold in January 1977 for less than £100 in the UK Mobile TV is one of the features provided by many 3G phones MET Institute of Management Business Environment 23

27. LOOKING FORWARD The Digitization of cable TV network has already started; there will be complete transition to Digital Cable TV By 31.12.2014 It does not have the power to impose penalties on service providers for failing to adhere to rules , which is to change soon Moving toward Green Telecom MET Institute of Management Business Environment 24

28. NAME ROLL NO. MS. GILLIAN DOURADO 68 MR. NAVIN DUBEY 69 MR. BURHANUDDIN KACHWALA 76 MR. RAMLAVAT PATEL 98 MS. AAYUSHI TRHAN 115 MR. SAVIO MENEZES 117 PRESENTED BY :-