Transformation Digital in Punjab Government

PITB_Digital_Transformation_Punjab

1. Role of PITB in Punjab’s Digital Transformation Presented by: Zulqarnain Ahmad Deputy District Accounts Officer , Bhakkar

2. Introduction to PITB PITB: Driving Punjab’s Digital Vision Established under Punjab Government mandate Catalyst for public service transformation Designs, develops ICT-based government solutions Partners with departments to digitize governance Focus: Transparency, efficiency, citizen-centricity

3. Digital Transformation Strategy Digitization of services, integration of platforms Emphasis on automation , transparency, accessibility Data-driven decision making via dashboards Mobile apps to extend citizen reach Partnerships with departments for implementation PITB leads from concept to deployment

4. EFOAS – Paperless Government Offices Launched to eliminate paper processes Web portal with mobile app integration Saves cost , time, improves efficiency 4.46M+ diary dispatched till now 110K+ summaries and notes processed Used by 270+ departments nationwide

5. e-Pay Punjab – Digital Tax Collection Unified app for all public levies Covers 87 levies across 18 departments Enables mobile and online payments 92M+ transactions; PKR 867B collected Downloads exceed 6.1 million users Top taxes: Token, Sales, Property

6. Hospital Management Information System Digitizes patient data and hospital operations Implemented in tertiary and secondary hospitals Unified repository for patient health records Improves care and informed medical decisions 61.8M+ patient visits, 30.5M+ medicines Covers all Punjab public health facilities

7. Maryam Ki Dastak – Citizen Access Digital self-service and door-step facilitation Provides 66+ services with trained facilitators Reduces queues , travel, and corruption Bi-lingual access, real-time application status 808K+ tasks completed, 93K+ facilitators onboard Empowers citizens, especially marginalized groups

8. e-Procurement – Transparent Government Spending Automates procurement at provincial level Conducted PKR 200B+ tenders in one day Used by 6.3K+ government entities 13.6K+ officials trained, 19K+ suppliers onboard Ensures transparency , standardization, accountability Jointly developed with PPRA, Federal Govt

9. Online Driving License & Road Safety Digital platform for learner and renewal DLIMS ensures biometric and photo capture Incorporates e-payments and online exams 22M+ new learners, 7.6M+ licenses issued Improves safety and reduces license fraud Facilitates international license issuance too

10. Criminal Justice System Integration Digital linkage : police, courts, prosecution Reduces delay, enhances justice delivery Enables secure, seamless data exchange Improves FIR, challan, bail processing Supports transparency and speedy case handling Nationwide criminal justice system upgrade

11. Business Facilitation Centers One-stop centers for 160+ business services Licensing, registration, NOCs under one roof Reduces red tape and agency visits 50 K+ applications, 70 K + expert opinions Integrates PITB platform with investor needs Enables ease of doing business in Punjab

12. e- Khidmat Marakaz – Unified Citizen Services 15+ centers operational across Punjab Provides CNIC, birth, death, licenses Tracking, feedback and guaranteed turnaround times Improved accountability and citizen satisfaction 8.6M+ served, 162+ services offered Digitized processes under PITB backend

13. PITB Impact – Quantitative Snapshot 92M+ transactions via e-Pay portal 867B+ rupees in digital revenue 44M+ challans via warden app 65K+ pension cases digitized accurately 61.8M+ health records managed digitally 30+ flagship services transformed by PITB

14. Conclusion PITB: Backbone of e-Governance in Punjab Transforming public services through technology Enhancing transparency , efficiency, accessibility Integrated platforms for people-centric governance Championing Punjab’s journey to digitization A model for nationwide digital governance

15. Questions & Answers

16. THANK YOU