Troubleshoot Quickbooks Error 140014 (1).pdf

QuickBooks, a premier accounting software widely used by small and medium-sized businesses, occasionally faces technical issues. One such problem is the QuickBooks POS Error 140014. This error can disrupt the normal functioning of the software, impacting business operations.

1. Troubleshoot Quickbooks Error
140014
Presented by James Thomas
(On Behalf of Quickbooks Support Net)

2. Introduction to Quickbooks Error 140014
What is Quickbooks Error 140014?
1.This error typically occurs when there is an issue with processing payments.
2.It can happen due to various reasons such as network problems, issues with the
company file, or configuration settings.

3. Common Causes of Error 140014
Common Causes:
1.Network Issues
○Poor internet connection or network interruptions.

2.Company File Issues
○Corrupted or damaged company file.

3.Configuration Problems
○Incorrect settings in QuickBooks or payment processing service.

4. Symptoms of Error 140014
Symptoms:
●Error message "Error 140014: QuickBooks has encountered a problem."
●Difficulty processing payments.
●Slow performance or freezing of QuickBooks.
●Inability to connect to payment services.

5. Pre-Troubleshooting Steps
Pre-Troubleshooting Steps:
1.Check Internet Connection
○Ensure a stable and reliable internet connection.
2.Backup Company File
○Always backup your company file before performing any troubleshooting steps.
3.Update QuickBooks
○Make sure your QuickBooks software is updated to the latest version.

6. Step 1: Verify Network Connection
Step 1: Verify Network Connection
●Check your internet connection and ensure it is stable.
●Restart your router and modem if necessary.
●If using a wireless connection, try switching to a wired connection.

7. Step 2: Run QuickBooks File Doctor
Step 2: Run QuickBooks File Doctor
●Download and run QuickBooks File Doctor.
●Follow the prompts to scan and repair any issues with your company file.

8. Step 3: Check Payment Processing Configuration
Step 3: Check Payment Processing Configuration
●Go to Edit > Preferences > Payments in QuickBooks.
●Verify that your payment processing settings are correct.
●Ensure that your merchant service account is properly linked.

9. Step 4: Update Payment Processing Service
Step 4: Update Payment Processing Service
●Visit the payment processing service provider's website.
●Check for any updates or service status issues.
●Update the payment processing software if needed.

10. Step 5: Contact Support
Step 5: Contact Support
●If the error persists, contact QuickBooks support.
●Provide them with the error code (140014) and any relevant details.
●Follow their instructions for further troubleshooting.

11. Conclusion
Conclusion
●QuickBooks Error 140014 can be resolved by following these steps.
●Ensure regular maintenance of your QuickBooks software and network.
●Keep your payment processing service updated to avoid future errors.

12. Thank You
Thank You for Attending
Visit Us: www.quickbooksupportnet.com
Call Us: [phone]
Email Us: [email protected]
Add: 3616-3600 Shannon Rd, Los Angeles, CA 90027