Turn Challenges into Opportunities with Globibo’s Change Management Program

globibo 23 views 25 slides Feb 28, 2025
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About This Presentation

Change is constant in business, and managing it effectively prevents resistance, boosts productivity, and ensures smooth transitions. Training helps employees adapt, stay motivated, and align with organizational goals during transformation.

Change Management Tips for Every Professional
Communicate...


Slide Content

FOSTERING A POSITIVE MINDSET

Employees learn to view change as an opportunity rather than a threat, which
encourages proactive participation and engagement. This shift ultimately enhances
teamwork and innovation.

PROVIDING COPING STRATEGIES

Training equips individuals with tools to manage stress, overcome resistance, and adapt
to new ways of working. This fosters resilience and enhances overall well-being,
Adcitionally, it promotes a healthier work culture.

PROMOTING COMMUNICATION

Effective communication strategies are a key focus, ensuring that information about
changes is disseminated clearly and transparently. Regular feedback channels are
essential for continuous improvement.

nee Through Change

alning

JNDERSTANDING THE CHANG OL
A key goal of Change Management Training is to help employees grasp the psychological
nizational aspects of change. Understanding why change is necessary and its

impact helps employees prepare mentally and emotionally.

Change is emotionally challenging, especially with major shifts in roles, environments, or
relationships. Change Management Training highlights the need for emotional resilience,
aiding employees in managing emotions and developing coping strategies.

Resilience involves adapting and thriving in changing environments. Change
Management Training helps employees build adaptive skills by focusing on problem
solving, flexibility, and collaboration

ANCIN MMUN \
Clear and open communication is essential for managing change effectively. Change
Management Training teaches employees how to communicate effectively, including
active listening, feedback mechanisms, and transparency.

GLOBIBO

nt Training

CHANGE LEADERSHIP

Teaching leaders how to inspire and motivate their teams during periods of uncertainty.
This involves building trust, providing clear communication, and demonstrating empathy
to foster a positive and resilient team culture.

CONFLICT RESOLUTION

Equipping leaders with the skills to manage conflicts that may arise due to change. This
involves using effective communication, conflict resolution techniques, and negotiation
skills to address and resolve conflicts constructively.

DECISION-MAKING

Teaching leaders to inspire and motivate teams during periods of uncertainty, manage
conflicts effectively, and make informed decisions that prioritize both short-term needs
and long-term goals.

Vianagement

GLOBIBC

MEN
When employs prepare more likely to stay
engaged and committed ining encourages a
proactive approach t d invested in the

overall Y uipped to

naintain continuity and productivity during periods of transitior

\ T
Resilience involves adapting and thriving in changing environments. Change
Management Training helps employees build adaptive skills by focusing on problem-
solving, flexibility, and collaboration

EN ) N AND F
Employees who undergo Change Management Training feel more supported and valued, w
can lead to higher job satisfaction and reduced turnover rates. By helping employees mar

e, organizations can foster a positive workplace culture that encourages long
retention

t Practice r Effectiv Management Training

TAILORED TRAINING PROGRAMS

Every organization's needs and challenges are unique. Therefore, Change Management
Training should be customized to address specific goals, challenges, and organizational
contexts

ONGOING SUPPORT

Change management strategies is an ongoing process, and resilience is developed over
time. Continuous support, including follow-up training sessions, coaching, and feedback
loops, ensures that employees can reinforce and apply their learning long after the training.

ENGAGING EXPERT INSTRUCTORS

To ensure the quality of Bahasa language instruction, organizations should engage
qualified instructors with native or near-native proficiency and experience in cross-
cultural training

LEADERSHIP INVOLVEMENT

For change management initiatives to be successful, leaders must be actively involved in
the training process. Leaders should model the desired behaviours and demonstrate their
commitment to building resilience within the organization

itical in Change

nent

Clear communication ensures that all employees understand the broader objectives of
the change, which aligns them with the organization's goals and values. This fosters a
culture of collaboration and unity.

I RE
Transparent communication helps in addressing concerns and resistance by providing
answers and explanations regarding the change. Ensuring clarity fosters trust and
engagement.

Open, consistent communication fosters trust between leadership and employees,
especially when navigating uncertain times. This collaborative approach strengthens
relationships.

Involving employees in the communication process leads to better engagement, as they
feel more informed and empowered to contribute to the change process. This
collaborative approach fosters a more inclusive workplace.

GLOBIBO

tion Strategies

LEADERSHIP INVOLVEMENT AND ROLE MODELING

Leadership must set the tone for the change process. By being visible, approachable, and
transparent, leaders demonstrate commitment to the change and inspire employees to
follow suit

CHANGE CHAMPIONS AND PEER COMMUNICATION

Empowering influential employees as change champions can facilitate better
communication, These individuals act as conduits between leadership and staff, answering
questions, providing reassurance, and helping employees navigate the change.

EMPLOYEE TRAINING AND DEVELOPMENT

Training is key to communicating new processes, technologies, or structures due to
change. Adequate training equips employees to manage new responsibilities and
understand their roles within the transformed organization.

Establishing a feedback loop helps leaders assess how well employees are adapting to
the change. Regular surveys, focus groups, and informal check-ins provide valuable
insights into employee sentiments, concerns, and suggestions

During Change

aining

One of the biggest barriers to communication in change management is resistance from
employees. Effective communication can alleviate this by a ing concerns,
highlighting the benefits of the change, and providing a platform for feedback

In fast-paced organizations, employees may become overwhelmed by an influx of
information. Structuring communication into digestible pieces and offering summaries
can help alleviate information overload

NAL F \
Change often triggers emotional responses such as fear, anxiety, and stress.
Acknowledging these emotions and providing support through counseling, coaching, ot
open forums can help employees process their feelings and remain engaged.

GLOBIBO

ge Management

CLEAR MESSAGING

The first step in effective communication is clarity. Messages should be straightforward
and free from jargon. Employees need to understand what the change is, why it is
happening, and how it will affect them.

CONSISTENCY

Consistency is crucial in change management communication. Inconsistent messaging
can lead to confusion, mistrust, and misinformation. Regular updates, aligned with the
initial message, help keep employees informed throughout the entire change process.

MULTI-CHANNEL COMMUNICATION
Different employees absorb information in different ways. Therefore, using multiple

communication channels is vital. These can include emails, intranet updates, meetings,
webinars, and face-to-face discussions.

TIMING AND FREQUENCY

Timing plays an essential role in the success of change management communication.
Information should be shared at strategic points during the change process, with an
appropriate frequency to maintain momentum without overwhelming employees.

it Training Strategies

One of the most important strategies to ensure long-term success after Change
Management Training is reinforcing the learning, Behavioral changes take time, and
learning must be repeated to become ingrained

N FE k
Feedback is vital in ensuring that employees continue to align with the goals of change
initiatives. Continuous feedback loops ensure that progr ng made and that
adjustments can be made to improve adoption rates.

ship must remain actively involved and
Range process

Employees often face challenges during the post-training phase as they transition to new
ways of working. Providing ongoing support can help them navigate these challenges

effect

GLOBIBO

t Training

MICROLEARNING
This strategy involves breaking down key concepts into small, digestible units of leaming
ring allows employees to revisit critical change management principles

WORKSHOPS AND REFRESHER TRAINING

Scheduled workshops or refresher training sessions can help employees review concepts
learned in the original training, discuss challenges, share best practices, and ask questions
about applying new processes

JOB AIDS AND TOOLS

Providing employees with readily available reference materials like checklists, guides, and
templates can reinforce learning. These materials should be easily accessible and linked
to the organization's intranet or learning management system (LMS).

PEER LEARNING AND GROUP DISCUSSIONS

Encouraging peer-to-peer learning and collaboration can reinforce change. Group
discussions or communities of practice can keep employees engaged and foster a sense
of shared ownership in the change process.

lanagement Training

Implementing 360-degree feedback helps employees receive insights from their peers,
subordinates, and supervisors. This holistic approach ensures that employees can see
how their actions are perceived and can identify areas for improvement.

F NCE APPRAI
Managers should integrate change management adoption metrics into their performance
appraisals. This could include evaluating how well employees have adopted new
behaviors, processes, or technologies introduced through change initiatives

Employee surveys can gauge how well employees are coping with changes and identify
s needing additional training or support. Regular polls or feedback tools can provide
Jable data for further interventions.

Rather than waiting for annual reviews, organizations should encourage managers to
provide real-time feedback on employee performance related to the change, allowing
employees to adjust their approach and behaviors more quickly.

GLOBIBO

Measuring Success: K mance It ators (KPIs) in Change
Manage

ent Training

EMPLOYEE ADOPTION RATE
This measures the percentage of employees who are consistently applying new
es or behaviors introduced in training. A high adoption rate indicates that the
s effective and that the changes are sticking

PERFORMANCE METRICS

Tracking key performance indicators (KP ls) such as productivity, quality of work, and
employee satisfaction can show how well the changes have been integrated into the
organization.

SUSTAINABILITY OF CHANGE

Over time, organizations should measure whether the changes have become permanent
parts of the organizational culture. This can be assessed through employee behavior,
culture surveys, and retention rates.

ENGAGEMENT LEVELS

The level of engagement employees have with post-training initiatives such as workshops,
feedback sessions, or online communities can indicate how committed they are to the
changes.

Employees often resist change due to fear, uncertainty, or lack of understanding. Change
Management Training he e concerns, reducing resistance.

By empowering employees with the tools and stra they need, organizations car
increase the likelihood that changes will be emt

during periods of chan
leaders and employees the best ways to communicate about change

When employees are trained to cope w ctively, they experience less stress
and are more productive.

GLOBIBO

Principles of Change M gement

PREPARE FOR CHANGE
Understanding the change and preparing the organization for it is crucial. This involves

identifying the need for change, assessing its impact, and aligning the vision with the
organization's strategic goals

MANAGE THE TRANSITION
A structured approach to managing the transition helps to mitigate risks and obstacles

that may arise during the implementation of change. This involves planning, training, and
continuous monitoring

SUSTAIN THE CHANGE
Change is not complete until it has been fully integrated into the organizational culture.
Sustaining the change requires ongoing support, reinforcement, and adaptation

INVOLVE PEOPLE

Successful change management requires the involvement of all stakeholders. Engaging
employees and involving them early in the change process ensures their buy-in and
reduces resistance.

GLOBIBO

rent Training

Organizations with trained employees are better equipped to respond to market shifts
and technological advancements.

Trained employee s and processes involved in change, making it
more likely that c icceed

Employees s re equipped to manage change are more engaged and
committed to the success of the organization

Effective change management reduces the time and resources required to imple
change, minimizing costs associated with resistance and disruptions.

nt Training

UNDERSTANDING THE CHANGE
Identify the Need for Change, Assess the Impact, and Define Success Criteria are crucial
steps in the change management process.

COMMUNICATING THE CHANGE
Develop a Communication Plan, Use Multiple Channels, and Address Concerns are key
strategies for effective change communication.

EVALUATING AND REINFORCING THE CHANGE
Monitor Progress, Provide Feedback, and Celebrate Success are crucial for effective
change management. Track progress, provide feedback, and recognize achievements.

Blended learning combines traditional face-to-fa

creating a more flexible and diverse training environment. Micro!
in sr

199 sign elements such as points, rewards, ar
€ training. Simulation-based training takes this further by providi

e challenge: t face during
nitiative.

F F T N AEN Y
Virtual and augmented reality are increasingly used in change management training to
immerse employees in interactive environments. VR simulates scenarios, while AR
overlays digital content for real-time assistance.

Artificial intelligence (A) is reshaping change management training by personalizing the
learning experience and providing real-time feedback. Al-powered tools can adapt
content to individual needs and monitor progress.

GLOBIBO

Benefit

of Blended r g During Change
it Training

FLEXIBLE LEARNING
Employees can engage with training modules at their convenience, reducing disruption
to daily work. This approach balances learning and productivity, allowing them to upskill
efficiently

HIGHER RETENTION

Breaking information into smaller chunks makes key concepts easier to retain. Micro
leaming ensures quick understanding and practical application, avoiding cognitive
overload

TARGETED LEARNING

Specific aspects of change management are addressed without overwhelming learners
Focused content ensures employees apply new knowledge quickly to meet
organizational goals.

d Training During

GLOBIBO

Employees are more likely to participate actively in training when it feels like a game o
challenge. Gamification techniques add excitement to the learning process, boosting
focus and involvement. This approach ensures better retention of key con

F 10);

Simulations provide hands-on experience, allowing employees to practice solving real-
world problems effectively. These scenarios build confidence in managing change. By
replicating actual challenges, they make learning more relatable and actionable.

Gamification tools enable employees to track their progress consistently while receiving
instant feedback. This helps identify areas of improvement and celebrate achievements.
Over time, it creates a continuous learning cycle that drives measurable growth

ity (AR) During

raining

IMMERSIVE LEARNING EXPERIENCE

VR and AR create engaging and realistic environments to simulate complex change
management scenarios. These tools help employees experience lifelike challenges,
fostering better decision-making ski

HANDS-ON TRAINING

Employees can safely practice and refine their skills in a controlled, risk-free setting.
Simulations allow them to tackle real-world problems without real-world consequences
This method accelerates learning and reduces errors in practical applications.

ENHANCED UNDERSTANDING

Advanced technologies like VR and AR make abstract concepts easier to grasp by
providing visual, interactive explanations. This approach clarifies complexities and boosts
comprehension,

cial for Organizational

REDUCES RESISTANCE TO CHANGE

Employees are often resistant to change due to fear, uncertainty, and discomfort with
new pro or technologies. Proper training helps address these concerns, builds
confidence, and equips employees with the necessary tools to deal with change.

IMPROVES EMPLOYEE ENGAGEMENT

Change management training engages employees in the transformation process, making
them feel involved, informed, and valued. This leads to greater buy-in, commitment, and
productivity.

ENHANCES COMMUNICATION

Effective communication is key to successful change initiatives. Change management
training helps employees communicate better with colleagues, leaders, and stakeholders,
fostering transparency and clarity in the organization

ALIGNS ORGANIZATIONAL GOALS

Change management ensures that everyone within the organization understands the
purpose behind the changes and how it aligns with the company's overall strategy and
objectives. This creates a unified focus and drives successful implementation

agement Training

This involves familiarizing employees with the nature of change, its necessity, and how it
impacts various aspects of the organization. A key focus is on explaining the change
initiation, planning, execution, and stabilization

AMUN \
ange initiatives fail when there is inadequate communication. Training focuses on
vel effective communication strategies that ensure stakeholders are kept
informed and engaged throughout the pr

Change can be overwhelming. Change management training provides managers with the
skills to offer support, listen to employee concerns, and guide them through the change
process

L T
Leaders play a critical role in change initiatives. Training for leaders emphasizes the

importance of leadership during change, including how to inspire, motivate, and provide
direction during periods of un inty

GLOBIBO

roaches

These are typically in-person or virtual events where employees e in interactive
learnin ons about change management principles. These sessions may include
tudies, role-playing exe and group discussions.

Online learning platforms allow employees to ac o anagement training
materials at their own pace. This approach is flexible and can be tailored to various
learning styles.

One-on-one coaching sessions with change management experts or senior leaders can
help individuals better understand the intricacies of change management and provide
them with personalized support

Ongoing feedback during the training process helps employees understand their
engths and areas for improvement. Reflecting on personal experiences can also
enhance learning.

GLOBIBO

Benefits of Ef e Management Training

INCREASED PRODUCTIVITY BETTER DECISION-MAKING

By preparing employees for change, Employees with change management

more likely to remain focused and engaged training are better equipped to make
ime during transitions decisions aligned with company goals.

STRONGE ORGANIZATIONAL CULTURE HIGHER EMPLOYEE RETENTION
‘Successful change management fosters Employees who feel supported and confident
trust, transparency, and collaboration, during change are less likely to leave the
reinforcing the organizational culture, organization, which reduces turnover costs.