What is CPaaS - A Complete Guide.pdf

Learn what is CPaaS and how it works - Communications Platform as a Service allows developers to add voice, video, & chat to their apps.

There’s much more to consider in 2024 for enterprises in CPaaS integration.

This PPT covers all about what CPaaS is, how it works and its real-time benefits. Keep reading and enjoy reading!

To eliminate the jumping stones from one platform to another for a specific feature, CPaaS brings custom features based on business requirements in a single interface.

1. CPaaS - What, How & Why
By Abirami Elangovan

2. All About CPaaS

1.CPaaS Overview
2.What do you mean by CPaaS?
3.How CPaaS is different from other?
4.Key CPaaS functions
5.Benefits of CPaaS
6.The difference between CPaaS and
UCaaS
7.Best CPaaS provider in the industry
8.About author


(Communication Platform as a
Service)

3. What is CPaaS, actually?
CPaaS (Communication Platform as a Service) is a cloud-based platform for businesses to connect in
real-time through SMS, voice calls, video chat, instant messaging, and more, with API integration into
existing applications.
How CPaaS is Different from Other Solutions?
➔Choose, integrate & communicate - The way your business requires communication
➔Stop juggling multiple platforms - Combine all your stack in a single interface
➔Healthcare, education, enterprises, e-commerce - Suitable for all use cases across any platforms

4. Key CPaaS Functions



●Instant Messaging: For team collaboration, business communication, and customer
interaction, get complete text-based support in real-time.
●WebRTC Based Calling: Connect and visualize with WebRTC-based voice and video
calling in web browsers and mobile devices using APIs.
●SIP/VoIP Calling: Replace your existing PBX with the most affordable, efficient, and
high-quality unlimited business calls.
●Multimedia Files Sharing: CPaaS supports sending and receiving unlimited
multimedia files and documents without any size limits.

5. Benefits of CPaaS in Modern Communication

●Flexibility & Scalability - In one place
●Cost-efficiency - No need any complex infrastructure
●Speed & agility - Standalone APIs with rapid integrations
●Innovation - Custom omni Channel communication
●Security - Robust security with encryption

6. CPaaS vs. UCaaS
The Comparison to Not Get Compromised


Features CPaaS UCaaS
Control High degree of
customization
Pre-built features with
limited customization.
Focus Developer focused User focused
Scalability High scalable Highly scalable
Best For Highly flexible for specific
enterprise needs
All in one solution for
communication needs

7. Best CPaaS Providers in the Industry
1.MirrorFly - Self-hosted CPaaS solution provider with 1000+ in-app communication
features delivered with flexible and developer-friendly APIs and SDKs
2.Apphitect - Complete Customizable CPaaS platform with end-to-end modern app
communication features with flexible deployment and hosting.
3.Twilio - Flexible APIs and SDKs to build complete CPaaS solutions with good customer
supports and limited customization options.

8. Choose Your Ideal CPaaS Solution with MirrorFly




“Your great communication solutions starts with good communication
provider!”

Contact MirrorFly for more information.

9. About Author: Abirami Elangovan
Abirami is a trendsetter in bringing marketing ideas to reality. She is very keen on
creating impactful marketing campaigns and learning the newest technologies in
white label messaging APIs. And during her leisure, she can't spend a day
without singing and reading.