WhatsApp Chatbots The Ultimate l for IToonstant Support
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5 slides
Oct 19, 2024
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About This Presentation
WhatsApp Chatbots — The Ultimate Instant Support Tool lets businesses respond automatically and quickly to customer inquiries, 24/7 These smart bots can handle basic queries/guidance, provide order processing and real-time updates guaranteeing zero friction possum experience. Automated support tas...
WhatsApp Chatbots — The Ultimate Instant Support Tool lets businesses respond automatically and quickly to customer inquiries, 24/7 These smart bots can handle basic queries/guidance, provide order processing and real-time updates guaranteeing zero friction possum experience. Automated support tasks save time, response times fall and customer satisfaction rises.
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Size: 2.99 MB
Language: en
Added: Oct 19, 2024
Slides: 5 pages
Slide Content
512 OLD OLDWAK b 1m 2 whos
Message ABOUT SMS Y WHATSAPP Y IVRSOLUTIONS BUIKEMAIL BLOG CONTACTUS
WhatsApp Chatbots vs Traditional
Customer Support: Which isBetterPuom soo cowacrus
aci
WhatsApp Chatbots
CChatbots a computer program that uses Al to carry out a human conversation on WhatsApp. Chat
je used to automate responses to give deta ¡lios and perform tasks such
processing, They handle a range of doubts ana provide quie to your customer
ing chatbots instead of traditional customer assistance improves the officiency of customer support
bilions of s are sent daily on business WhatsApp API there is @ huge opportunity to
communie 1 a WhotsApp platform
Traditional Customer Support
raditional customer assistance takes place through er ve chats and calls with human interaction.
nave lo n co, they ‘operation hours and
Speed, availability, and cost comparison
orison of chatbots vs traditional customer supp
ots and traditional customer support differ in response to speed. Chatbots can deal with multiple
Queries simultaneously ond: 380908 around the clock. Wh mes to traditional
customer support, it may delay response time.
Availability
CChatbots are available for 24 hours any time ofthe 6 nips to address customer inquir
promptly, which increases customer engagement and customer satisfaction. Traditional customer
support operates within certain hours which le ys in response time, Clients may have to wait
{for help and this becomes o frustrating experience for customers impacting customer experience.
Cost-Elfectiveness
CChatbots are no doubt a one-time investment with low operational expenses post-d
‘con reduce customer service and cats involved in the long term. While traditiona
support needs continuous inve n sources and salaries making iton expensi
Long-term benefits of WhatsApp Chatbot
ot us throw ight on he long-term benetits of chat
Automation of Repetitive Tasks
Al business tasks dont need critical thinking or human attention. There ore few routine tasks such as
103 questions ond order processing where no emationc
opotiivo tasks holping human agonts to focus on
strategic tasks.
Give personalized services and suggestions.
Chatbots give quick responses and onticipate customer requirements, recommend new products and
coter useful messages. They analyze customer communication to give suggestions. High customer
High Engagement
Wnatsapp has a high rate of response as it encourages engagement with clients on diferent 1
Quick mossoging service is an interactive visuel medium that allows interaction through active
communication. Receiving s means thot prospects can have o two-way conversation
withthe branes
at once without compromising on the customer experience.
How QuickMessage enables seamless transitions to chatbot systems
jo provides a comprehensive solution for con enhance their customer oxpe
‘ond provides seamless transitions to businesses through chatbols. You can cater superior custome
service with QuickMessage in the followin
Personalized chatbot flows
With QuickMessage’s low-code chatbot builder, you may design chatbots tailored to your customized
Chatbots provide security in outomating customer support Alliho mi
don't invite any fraudulent activity. Building a chattoot re
pp offers the API implemented in a chatbot by b
Keeping in mind, the target audience, Chatbots are easy to use ar
Human customer support is not available for 24 hours this is frustrating for cient
sido of regular business hours. Chatbots help in o
customer support in di
Chatbots play a huge role in lead generation. i also helps Businesses identity a
y dota from users. t helps to identity potential client:
manner, chotbots help to automate customer support in different ways
je platform. you can deliver exceptional customer service, ana rive
to automote your business with the chotbot service
< Wny Does Your
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