Zero Tolerence Rules - Communication Pack.pptx

Zero tolerance

1. ZeTo Rules COMMUNICATION PACK

2. INTRODUCTION SCOPE ACCOUNTABILITY ZETO RULES ZETO RULES BOOK NEXT STEP Outline

3. The causes of fatalities in the Group have shown a similar and recurring trend mainly due to road accidents, fall from height and hit by object.   ZeTo Rules are introduced to avoid any major accidents which may lead to fatalities and aim to improve the safety performance of the Group.   ZeTo Rules comprises ten (10) mandatory safety rules to ensure high risk work are carried out safely.   Introduction

4. No Causes of Fatalities No. of Fatalities 1 Road accident 24 2 Fall from height 10 3 Hit by object 7 4 Electrocution 4 5 Structural failure 4 6 Explosion 4 7 Diving accident 4 8 Fall overboard 3 9 Exposure to chemical hazard 2 10 Air crash 2 Causes of Group Fatalities Fatalities by Incident Type from FY 2005/06 to FY 2009/10

5. Introduction

6. All PETRONAS employees and contractors’ personnel shall follow ZeTo Rules at all times whenever they are in the company’s premises or when carrying out company business. For the rule relating to the use of walkie-talkie, mobile phone, seat belts and speed limit, it will be applicable at all times to the employees and contractors operating the company’s owned/hired/leased vehicles whether inside or outside the company’s premises. It is also applicable to those who are travelling on business. Existing safety rules and regulations shall continue to be abided. Introduction

7. Work with a valid work permit (PTW) required by the job Verify energy isolation before starting work Obtain authorisation before overriding or disabling safety critical equipment Obtain authorisation before entering a confined space 5. Protect yourself against a fall when working at height ZeTo Rules (1/2)

8. Use the correct personal protective equipment (PPE) when handling hazardous chemicals Obtain authorisation before excavation or entering a trench Do not position yourself under a suspended load Do not smoke outside designated areas or bring potential ignition sources into process areas without authorisation Do not use your mobile phone/walkie-talkie while driving, follow the speed limit and use your seat belt ZeTo Rules (2/2)

9. Contract, Third Party and Direct Hire staff who are working for PETRONAS shall abide by the rules. All Joint Venture companies shall adopt ZeTo Rules, an appropriate HSE policy and HSE Management System (HSE MS) that is in line with PETRONAS Group HSE policy to reduce the HSE risks associated with their activities, products and services to a level that is as low as reasonably practicable.   Contractor and sub contractor companies as well as their personnel working for PETRONAS shall also abide by the rules. Contractors shall comply at all times with the requirements set forth by OPUs in its Health, Safety and Environment Management System (HSEMS), policies, operating standards, any special instructions, and all requirements stipulated in their contract. Scope

10. Effective implementation of ZeTo Rules means the rules are understood and abided by all staff and contractors’ personnel Accountability

11. For cases of employees who do not follow ZeTo Rules: Cases of non-compliance will be investigated. Disciplinary action can be taken against any employee as per Code of Conduct and Discipline (COCD) including dismissal. Accountability

12. For cases of contractors’ personnel who do not follow ZeTo Rules: Case of non-compliance shall be investigated first Confirmed case of non-compliance could result in any of the following: Written warning Removal from site (temporary or permanent) Termination of contract As a guide for managing contractors’ personnel, please refer to Appendix A All incident investigations must state which ZeTo Rules have been violated. Accountability

13. A valid work permit is a work permit which is approved and valid for the specified period. A PTW is required for all non routine or maintenance jobs. A PTW needs to be signed by the Receiving Authority Representatives (RAR), Approving Authority Representatives (AAR) at site, Receiving Authority (RA) and Approving Authority (AA). #1 Work with a valid work permit (PTW) required by the job Reference: PTS 60.2001 Permit to Work (PTW) System This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

14. #1 Work with a valid work permit (PTW) required by the job Sample of PTW BOTTOM PORTION OF FORM M Ahmad Jaafar 3 January 2009 11.00 am AJaafar Sidek Hussin Sidek TOP PORTION OF FORM Chua Ming Chua 3 January 2009 8.00 am Azman Isa Az_Isa 3 January 2009 8.30 am M Subra Subra M 3 January 2009 9.00 am

15. Verification of energy isolation should be done by the workers doing the work. Types of energy that needs to be isolated includes mechanical, electrical, hydraulic, thermal, chemical, pneumatic, ionising and radiation. Verification of energy isolation is done by locking, tagging and testing the system for zero energy. #2 Verify energy isolation before starting work Reference: PTS 60.2117 Energy Isolation Standard This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

16. Sample of Tags #2 Verify energy isolation before starting work Operations Plastic tag Chargeman Plastic tag Radiation Protection Officer (RPO) / Radiation Protection Supervisor (RPS) Plastic tag Disposable Tag for use with locks at Lockout Box Disposable Tag with serial number

17. A safety critical equipment includes any device that prevent incidents and ensures effective control of the incident for the systems. Examples include safety interlock protective system (SIPS), pressure relieving devices, vacuum relieving devices, detectors, alarms, emergency release systems, remote actuated emergency isolation valves, critical electrical equipment including uninterruptible power supply (UPS), turbine over speed trips, fire protection equipment and critical security devices. Overriding means a function where an automated system is placed under manual control. Disabling means stopping the function of the system. To obtain authorisation , you need to get the Safety System Bypass/Override (SSBO) certificate approved. #3 Obtain authorisation before overriding or disabling safety critical equipment Reference: PTS 60.2212 Bypassing of Safety Critical Equipment This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

18. Sample of SSBO Certificate This certificate needs to be endorsed and signed by the Receiving Authority (RA) and Approving Authority (AA) #3 Obtain authorisation before overriding or disabling safety critical equipment TOP PORTION OF FORM M Ahmad Jaafar 3 January 2009 8.00 am AJaafar Sidek Hussin Sidek 3 January 2009 8.00 am BOTTOM PORTION OF FORM

19. Confined space is a space that is large enough for personnel to enter, has limited or restricted means of entry and is not designed for normal or continuous occupancy. To obtain authorisation , you need to get the confined space entry certificate and checklist approved. #4 Obtain authorisation before entering a confined space Reference: PTS 60.2105 Entry Into Confined Spaces This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

20. Confined Space Entry Checklist This checklist needs to be signed by the Receiving Authority (RA)/Work Leader, Approving Authority (AA) Representative and Approving Authority TOP PORTION OF FORM #4 Obtain authorisation before entering a confined space AJaafar Sidek Work Attendant Work Supervisor 5 June 2010 5 June 2010 9.00am 10.00am Harun Work Leader 5 June 2010 BOTTOM PORTION OF FORM 11.00am

21. Confined Space Entry Certificate This certificate needs to be signed by the Approving Authority (AA) #4 Obtain authorisation before entering a confined space M Ahmad Jaafar Operations AJaafar Work Supervisor 4/6/2010

22. Working at height means working above 2 meters. Comply with working at height requirements in the PTW for the job to protect yourself against a fall. This includes full body harness with double lanyards, safety net, hard barriers, etc. #5 Protect yourself against a fall when working at height Reference: PTS 60.2104 Working at Height This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

23. Working at Height Requirements #5 Protect yourself against a fall when working at height Double lanyards Hook

24. Example of Working at Height Requirements #5 Protect yourself against a fall when working at height Full body harness Double lanyards with absorber and hooks

25. Example of Working at Height Requirements #5 Protect yourself against a fall when working at height Safety Net Hard Barriers

26. Hazardous chemicals are chemicals with the properties of being explosive, oxidising , extremely flammable, highly flammable, flammable, very toxic, toxic, harmful, corrosive, irritant, carcinogenic, teratogenic and mutagenic . This includes hydrocarbons and catalysts. Handling of hazardous chemicals includes operations of receiving, storing, discharging, transporting and disposing chemicals including while working on process equipment containing chemicals or hydrocarbons. The correct PPE to wear when handling hazardous chemicals are those which are specified in the PTW for the job e.g. chemical apron, chemical respirator, chemical resistance glove, face shield, etc. #6 Use the correct personal protective equipment (PPE) when handling hazardous chemicals Reference: PTS 60.1502 Chemical Management Program This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

27. Examples of PPE to Handle Hazardous Chemicals Chemical Apron #6 Use the correct Personal Protective Equipment (PPE) when handling hazardous chemicals Chemical Respirator Chemical Resistance Glove Face Shield

28. Excavation is work that involves a man-made cut, cavity, trench or depression in the earth’s surface formed by earth removal. A trench is a narrow excavation made below the surface of the ground. To obtain authorisation , you need to get the excavation certificate approved. Buried services mean underground services including pipelines, electrical/instrument/ earthing cables, sewer pipes and underground tanks. #7 Obtain authorisation before excavation or entering a trench Reference: PTS 60.2116 Excavation This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

29. Examples of Trenches #7 Obtain authorisation before excavation or entering a trench

30. Sample of Excavation Certificate BOTTOM PORTION OF FORM This certificate needs to be approved by the Approving Authority (AA) and Receiving Authority (RA) TOP PORTION OF FORM #7 Obtain authorisation before excavation or entering a trench M Ahmad Jaafar 3/01/2009 9.00am AJaafar Sidek Hussin 3/01/2009 10.00am Sidek

31. A suspended load is any weight hung from a lifting equipment. Ensure the area is barricaded before lifting operations begin to prevent people from walking under the suspended load. Critical lifting includes heavy lifting and simultaneous lifting. Heavy lifting is lifting a single load of weight which is more than 90% of the rated capacity of the lifting equipment at specific working radius and boom angle as per the crane load chart or lifting a single load of more than 10 tons. Simultaneous lifting is multiple lifting at the same location and time. #8 Do not position yourself under a suspended load Reference: PTS 60.2103 Lifting Operations This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

32. Lifting Operation Requirements #8 Do not position yourself under a suspended load Lifting Sign Tag Line Barricade Tape LIFTING IN PROGRESS Rigger

33. Designated areas for smoking are areas or rooms which are approved for smoking and bears the signage. Potential ignition sources are mechanical sparks, fire, hot surfaces, auto ignition, pyrophoric materials, mechanical impact, friction, electrical equipment and electrostatic. Process areas are designated areas where process facilities are located. Obtain the approved hot work permit before starting the the job or bring in potential ignition source into process areas. #9 Do not smoke outside designated areas or bring potential ignition sources into process areas without authorisation Reference: PTS 60.2123 Ignition Source Control This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

34. Common Ignition Sources #9 Do not smoke outside designated areas or bring potential ignition sources into process areas without authorisation

35. Signage for Electrostatic Risk #9 Do not smoke outside designated areas or bring potential ignition sources into process areas without authorisation

36. This rule includes the usage of hands-free mobile phone or walkie –talkie You can leave your mobile phone or walkie-talkie on while driving but you are not allowed to use them. The use of seat belts is mandatory for all passengers. This rule applies when you are a driver or a passenger in a company owned/leased/hired vehicles, i.e. road tanker, bus, lorry, pick-up truck, car, forklift, helicopter or when driving in company premises. It is also applicable to those who are travelling on business. #10 Do not use your mobile phone/ walkie -talkie while driving, follow the speed limit and use your seat belt Reference: PTS 60.2401 Land Transportation Safety Guiding Principles, Minimum Standards and Key Performance Indicators. This document is available at GHSED Online (http://pww.ghsed.petronas.com.my)

37. Mobile phone distraction causes 2,600 deaths and 330,000 injuries in the United States each year . Drivers talking on mobile phones were 18 percent slower to react to brake lights . They also took 17 percent longer to regain the speed they lost when they braked. Source: Winter Issue, Human Factors Journal, Human Factors and Ergonomics Society #10 Do not use your mobile phone/ walkie -talkie while driving, follow the speed limit and use your seat belt Statistics on the Use of Mobile Phones when Driving

38. Correct Way to Use the Seat Belt #10 Do not use your mobile phone/ walkie -talkie while driving, follow the speed limit and use your seat belt

39. ZeTo Rules Book

40. *Page 2 is a blank page

41. Example: Rule No. 1

42. Personnel may tear off this page for easy reference

43. Next Step OPUs must explain the ZeTo Rules, its relevance and implication to all personnel and contractors. They shall use the ZeTo Rules guideline and communication pack to do so. OPUs must distribute the ZeTo Rules book to all personnel and contractors. The last page can be torn off for easier reference. OPUs must promote ZeTo Rules via posters provided by Group HSE Division and they shall be exhibited at strategic and visible locations. OPUs are encouraged to promote ZeTo Rules through communication materials of their own. OPUs will be required to report compliance of ZeTo Rules on a quarterly basis. For further information, please contact: Raja Luvena Email: [email protected] Tel: [phone] M Khairi M Shaukhi Email: [email protected] Tel: [phone]

44. Thank You

45. Appendix A Non compliance event Were actions as intended? Were procedures knowingly violated? Selection, training, or experience defective? Were results as intended? Were prodecures clear, appropriate and practical? Action due to coercion from other people? Was person employee supervisor? Human-based error Intended Violation Coaching and written warning Dismissal Disciplinary action NO NO NO NO NO NO YES YES YES YES YES YES Flowchart for confirmed cases of non-compliance of ZeTo Rules by contractors’ personnel.