03integrative managerial issues(1).pptx...

Education

1. Chapter 3 Integrative Managerial Issues

2. Learning Objectives 3.1 Explain globalization and its impact on organizations. 3.2 Discuss how society’s expectations are influencing managers and organizations. 3.3 Discuss the factors that lead to ethical and unethical behavior in organizations. 3.4 Describe how the workforce is changing and its impact on the way organizations are managed.

3. Global Sales (outside the United States) for: Avon—89 percent IBM—58 percent GE—52 percent McDonald’s—63 percent Coke—56 percent Apple—52 percent4

4. 3.1 Globalization and Its Impact Global village :a boundaryless world where goods and services are produced and marketed worldwide.

5. 3.1 Globalization and Its Impact Exchanging goods and services with consumers in other countries—— marketplace globalization 1 Using managerial and employee talent from other countries—— talent globalization 2 Using financial sources and resources outside home country—— financial globalization 3 What Does It Mean to Be "Global"?

6. 3.1 Globalization and Its Impact ? Exhibit 3-1 How Organizations Go Global Source: Robbins, Stephen P., Coulter, Mary, Management, 13th Ed., © 2016, p. 106. Reprinted and electronically reproduced by permission of Pearson Education, Inc., New York, NY

7. 3.1 Globalization and Its Impact? global sourcing organization purchase materials or labor from around the world wherever it is cheapest. exporting making products domestically and selling them abroad importing Involves acquiring products made abroad and selling them domestically.

8. 3.1 Globalization and Its Impact? Licensing or franchising involve one organization giving another organization the right to use its brand name, technology, or product specifications in return for a lump sum payment or a fee The only difference licensing is primarily used by manufacturing organizations that make or sell another company’s products franchising is primarily used by service organizations that want to use another company’s name and operating methods.

9. 3.1 Globalization and Its Impact? Direct investments may include A global strategic alliance – a partnership between an organization and a foreign company partner or partner. Joint ventures are a specific type of strategic alliance in which the partners form a separate, independent organization for some business purpose A foreign subsidiary is a separate and independent facility or office

10. 3.1 Globalization and Its Impact? Managing in a Global Organization A global world presents new challenges for managers A person with a parochial attitude cannot succeed in today’s world. Countries also have differences in their laws The most important and challenging differences for managers to understand are those related to a country’s social context or culture.

11. 3.2 Social Responsibility Social responsibility （ corporate social responsibility,CSR) refer to a business firm’s intention, beyond its legal and ecomic obligations ,to do the right things and act in ways that are good for society. obeys the law pursues economic interest views a business as a moral agent

12. What Is Sustainability? Being green at the world’s largest retailer $482.2 billion in revenues 2.2 million employees 11,400 + stores Sustainability goal: Remove 20 million metric tons of greenhouse gas emissions from supply chains—the equivalent of removing more than 3.8 million cars from the road for a year .

13. Sustainability Sustainability is a company’s ability to achieve its business goals and increase long-term shareholder value by integrating economic, environmental, and social opportunities into its business strategies.

14. 3.3 Ethical Behavior Ethics refers to a set of principles, values, and beliefs that define what is right and wrong behavior

15. Different Views of Ethics Utilitarian view of ethics 功利主义道德观 Made solely on the basis of their outcomes or consequences The goal is to provide the greatest good for the greatest number of people Rights view of ethics 权利至上道德观 respecting and protecting individual liberties and privileges the goal is to avoid interfering with the rights of others who might be affected by the decision Theory of justice view of ethics 公平公正道德观 an individual is equitable, fair, and impartial in making decisions

16. What Determines Ethical Behavior? Morality Values Personality Experience Organization’s culture Issue being faced

17. Encouraging Ethical Behavior Code of ethics---- a formal statement of an organization’s primary values and the ethical rules it expects employees to follow. Ethical leadership Ethics training

18. 3.4 The Changing Workforce Workplace Diversity is t he ways in which people in an organization are both different from and similar to one another.

19. Types of Workplace Diversity

20. Adapting to a Changing Workforce Work-life balance programs Contingent workforce : part-time, temporary, and contract workers who are available for hire on an as-needed basis Generational differences （ Gen Y ——Office attire 、 Technology 、 Management style ）

21. Review 3.1 Explain globalization and its impact on organizations. 3.2 Discuss how society’s expectations are influencing managers and organizations. 3.3 Discuss the factors that lead to ethical and unethical behavior in organizations. 3.4 Describe how the workforce is changing and its impact on the way organizations are managed.