15543630.ppt Sub1234@7@88ggaab@$77//&Agh

Management

1. Chapter 1
INTRODUCTION
By :Nasser A. Kadasah

2. Chapter 1 will cover:
1.4 Management Administration
1.9 Managerial Roles
1.13 Business Environment

3. 1.4 Management Administration
1.4.1 Management Process
1.4.2 Administration
1.4.3 Management Skills
1.4.4 Management Levels

4. 1.4.1Management Process
Planning, Organizing, Leading,
Motivating & Controlling the resources:
To achieve the organization goals
Manager: Person who plans, organizes,
leads and control:
Human.
Financial.
Information.

5. Definitions of Functions…(1)
Planning: Developing a frame of reference to
identify opportunities and threats.
Totake actions:
–Exploit Opportunities .
–Encounter Threats.
Organizing:
Assigning duties.
Grouping tasks.
Establishing authorities.
Allocating resources.

6. Definitions of Functions…(2)
Staffing:
Recruitment.
Selection.
Placement.
Approval.
Development.
of People in Organization
Human Resources
Leading:
Influencing.
Motivating.
Directing.

7. Definitions of Functions…(3)
Controlling:
Monitoring.
Organization performance.
Towards attainment
of goals.

8. 1.4.2Administration
Describes: the activity of implementing
policy decisions.
Regulates: Day-to-day operations

9. Management VS. Administration
Management and administration( the same ).
Administration is ABOVEManagement:
Administrationdetermination of policies.
Management execution of policies.
Administration is part of management:
Administrationtotal process of executive control.
Management installation & following of
procedures.

10. 1.4.3Management Skills…(1)
Technical skills: ability to use:
Procedure.
Techniques.
Knowledge.
Human skills: ability to work with:
Understand.
Motivate.
Fields
People

11. Management Skills …(2)
Conceptual skills: ability to:
Coordinate.
Integrate.
Organization's Goals & Activities

12. 1.4.4Management Levels…(1)
1.Top-level Management:
Small group responsible for overall management
of the organization.
Called Executives.
Tasks:
Laying objectives.
Preparing strategies and policies.
Issuing instructions for:
–Dept budgets.
–Schedules
–Procedures.
Appointing middle level.
Maintaining public relations.

13. Management Levels…(2)
2.Upper –Middle Management:
Heads of various functions.
3.Middle Management:
More than one level.
Direct activities, Implement policies.
4.Lower–level Management:
Direct Employees at non-managerial levels.
Example: Foreman Supervisor.

14. 1.9 Managerial Roles
1.9.1 Interpersonal Roles
1.9.2 Informational Roles
1.9.3 Decisional Roles

15. 1.9 Managerial Roles
Interpersonal
Informational
Decisional
•Figurehead
•Leader
•Liaison
•Monitor
•disseminator
•Spokesperson
•Entrepreneur
•Disturbance Handler
•Resource Allocator
•Negotiator
Feedback
Provide Information
Process Information
Use Information

16. 1.9.1Interpersonal Roles
Figurehead: Represents the company
outside.
Leader: Defines relationship between
Managers and Employees.
Liaison: Interacts with peers & people
outside the organization.

17. 1.9.2Informational Roles
Monitor: Receives and collects
information.
Disseminator: transmits special
information into the organization.
Spokesman: Disseminate organization’s
information outside.

18. 1.9.3Decisional Roles
Disturbance Handler: Deals with threat
to the organization.
Resource Allocator: Deals with
allocation of scarce resource to various
requests.
Negotiator: Negotiates on behalf of the
organization.

19. 1.13 Business Environment
1.13.1 Economic Environment
1.13.2 Social Environment
1.13.3 Political Environment
1.13.4 Legal Environment

20. 1.13.1Economic Environment…(1)
Capital: to buy building, machinery,
inventories, office equipment,…etc.
Labor: Availability, Quality and Price of labor.
Price level: its change affects the
organization.
Inflation upset the organization.
Because its effect the cost of labor, material and
other items.

21. Economic Environment…(2)
Government fiscal & tax policies:
Controls the availability of credits.
Tax affects every part of society:
High taxes not attractive for opening business.
Customers: Business must find out what
people want and are willing to buy.

22. Economic Environment…(3)
Technology: The sum total of the knowledge
we have of ways to do things.
It includes:
Inventions.
Techniques.
Organized knowledge.
Impact of technology is seen on:
New products
New materials
New tools
New machines
New service

23. 1.13.2Social Environment
Made up of :
Attitudes.
Desires
Expectations
Degrees of intelligence and education.
Beliefs
Customs of people

24. 1.13.3Political Environment
Attitudes and actions of the government
leaders and legislators.
Government affects every enterprise and
every aspect of life.
Government may provide assistance to
business.
Government is the biggest customer.

25. 1.13.4Legal Environment
Laws and regulations designed to
protect:
Customers
Workers
Environment.