“The art of communication is the language of leadership.”
What is communication?
The term communication comes from the Latin word “ communicare ”, which means to share, impart, participate, exchange, transmit or to make common . As defined by Steven McCornack in his book titled “Interpersonal Communication and You,“ communication is a process of sharing and conveying messages or information from one person to another within and across channels, contexts, media, and cultures .
FEATURES OF COMMUNICATION
1. Communication is a process.
Communication is a process in which a source/speaker sends and encodes a message through a channel to a destination/receiver. The receiver decodes the message in order to give appropriate feedback . This process is dynamic or always changing as it occurs within a context which constantly varies depending on so many factors like the people involved, the place, the channels used and the situation . Communication also occurs always with noise which affects the entire process in one way or another.
2. Communication occurs between two or more people (the speaker and the receiver).
Since communication is basically an exchange of ideas or information , it is two-way – there is a source of the message and a destination. This can be in the form of a face-to-face interaction, a phone conversation, a group discussion, and even a letter correspondence.
3. Communication can be expressed through written or spoken words (verbal), actions (nonverbal), or both spoken words and nonverbal actions at the same time.
Communication has two kinds: verbal and nonverbal. Verbal communication is the kind of communication that uses symbols that have universal meaning for all involved in the process. These symbols are known as language used in both spoken and written communication. Nonverbal communication , on the other hand, is the use of symbols other than language. These symbols could be in the form of gestures, bodily actions, facial expression, eye behavior and many more . Generally, communication takes place with the combination of verbal and nonverbal elements as one kind complements the other.
ASSIGNMENT : Enumerate the functions of communication. Explain each function . Elements of communication.