Objectives To discuss and define culture, diversity and workplace and explain the basis of the different cultural attributes
How does culture affect the workplace?
Culture A Way of Life. (Williams, R., 1869) Culture is a man-made part of the environment. (Herskovits, 1948) It is the total shared, learned behavior of a society or a subgroup. ( Milinowski , 1953)
Diversity It refers to the variety of differen t and unique attributes, concepts and aspects. It is an understanding that individuals are unique and different
Workplace Establishment or facility at a particular location containing one or more work areas
Culture Dominant Culture within a society whose attitudes, values, beliefs, and customs hold the majority opinion Co-Culture A culture accepted and living within a dominant culture who are clearly different from the dominant culture
Levels of Culture
High Culture This consist of text and practices considered as elite or the highest class.
High Culture
Folk Culture Typically, an individual crafted and it is produced and distributed or sold in the local market
Folk Culture
Folk Culture Ethiopian: Wood/Clay Plate Mursi Tribe: Being cut by their parent at the age of 15
Folk Culture Neck Ring: Kayan : Thai/Myanmar A brass coil started to place on a 5 years old female.
Low Culture Synonymously means Popular Culture What is left from the high culture are considered as Low Culture
High Culture
Low Culture
Low Culture
Aspects of Culture
A s p e c t s o f culture Values Customs Symbols Language
A s p e c t s o f culture Values Customs Symbols Language abstract ideas about the good , the right , the desirable . These represent personal or socially preferable modes of conduct or states of existence that are enduring
Values It often serves as the principles that guide the people in their behaviors and actions. Our values, ideally, should match up with what we say we will do, and our values are most evident in symbolic forms.
A s p e c t s o f culture Values Customs Symbols Language social rules and guidelines; guide appropriate behavior for specific situations norms and expectations about the way people do things in a specific country
Custom/Assumption Their beliefs or ideas that we believe and hold to be true. They come about through repetition. This repetition becomes a habit we form and leads to habitual patterns of thinking and doing. We do not realize our assumptions because they are ingrained in us at an unconscious level
A s p e c t s o f culture Values Customs Symbols Language is an object, word, or action that stands for something else with no natural relationship that is culturally defined . Symbols might have different meaning depending on the interpretation and the context of the one who creates the symbol.
Symbol Clifford Geertz said that people use symbols to define their world and express their emotions. It also includes GESTURES What we internalize comes through observation, experience, interaction, and what we are taught. We manipulate symbols to create meaning and stories that dictate our behaviors, to organize our lives, and to interact with others
A s p e c t s o f culture Values Customs Symbols Language Language is a system of communication using vocal sounds, gestures, and written symbols, is probably the most significant component of culture because it allows us to communicate
Culture Shock
Culture Shock This refers to the feeling of uncertainty, confusion, anxiety to those people who visits outside on their regular routine or environment where totally different
1. Honeymoon Stage In this stage, you are in love with your new travel location. Unfortunately, for most of us, this feeling does not last too long before the next stage sets in
2. Hostility and Irritability This is where the negative effects of a culture shock come into play. You may start to find frustrating systems or aspects of the culture in this stage Something just confuses and irritates you. Either because it’s different than what you expect or doesn’t make logical sense to your foreign-developed mind
3. Gradual Adjustment Adjusting gradually is subjective from person to person. It might take just a few hours, or weeks or even months. Finding ways to slowly overcome the differences will vary in every country you visit
4. Adaptation Finally, you overcome the differences and find a sense of belonging in your new environment. You learn to accept the differences in culture, and while it might not be the levels of love you felt in the honeymoon stage, you’re comfortable with these new places and feelings
5. Re-entry Travel Shock Once you return on your previous environment, everything feels new and different once again. It happens when you spent so long away from your normal routine or environment