3.-ANALYTICAL-LISTENING.pptx

Analytical Listening

1. Prayer   Loving Father, Come be with us today Fill our hearts with joy Fill our minds with learning Fill our lessons with fun Fill our friendships with kindness Fill our school with love Help us grow in love and kindness more like Jesus everyday Amen.  

2.   Listening  is the ability to accurately receive and interpret messages in the communication process.  Listening  is key to all effective communication. Without the ability to  listen  effectively, messages are easily misunderstood.    

3. SPEAKER LISTENER PROCESS OF LISTENING

4. Types of Listening: Passive Listening - without reacting: Allowing someone to speak, without interrupting. Not doing anything else at the same time. Attentive Listening - Active listening  involves giving the other person time to explore their thoughts and feelings, they should, therefore, be given adequate time for that.  Active listening  not only means focusing fully on the speaker but also actively showing verbal and non-verbal signs of  listening .

5. Appreciative Listening - Appreciative listening is a type of listening behavior where the listener seeks certain information which they will appreciate, and meet his/her needs and goals. One uses appreciative listening when listening to music, poetry or the stirring words of a speech.

6. Analytical Listening - Analytical Listening is about the ability and the capacity to properly analyse what is being said. This not only means understanding what the other person is saying and what they mean to say, but also being able to divide difficult questions into separate parts in order to get to the core. Analytical Listening is to evaluate the content of the message. Making judgments based on what you see and hear to decide whether the information is valid so problems concerned will be solved.

7. STEPS ON ANALYTICAL LISTENING IDENTIFY THE PROBLEM DETERMINE YOUR APPROACH ANALYZE THE PROBLEM GETTING THE ANSWER/SOLVING THE PROBLEM

8. TIPS ON HOW TO IMPROVE ANALYTICAL LISTENING IN SOLVING PROBLEMS Stay away from possible distractions. ( Do not pay attention to speaker’s mannerism – accent, tone, and gestures as they can be a source of distraction) Do not make judgments . (It is imperative to reason as you listen.) Collect key information, concepts and categorize questions. Concentrate on facts and not to assumptions.

9. Know speaker’s perspective . (Conflict can be lessen by knowing their perspective.) Don’t bombard with senseless questions . (It is rude to interrupt a speaker, this might send a wrong signal about your intention. Do not ask unimportant questions.) Focus on clarity and let the speaker finish his/her side of the story. Give an honest feedback. (Show that you understand his/her points. Summarize to avoid confusion.)