5.-E-Commerce used in nepal for grade 10.pptx

E-Commerce

1. E -COMMERCE Chapter 5

2. E-Commerce E-Commerce basically refers to electronic transactions such as buying, selling and exchanging of goods, services and information over computer communication network such as the Internet. The main goal of e-commerce is to reduce cost, lower the product cycle time, faster customer response and deliver the better quality service. E-Commerce refers to the paperless exchange of business information using different information systems.

3. Benefits of E-Commerce Time saving ( Faster buying/selling procedure, as well as easy to find products)  24/7 market accessibility (Buying/selling anytime and anywhere)  Global market (As there are no geographical limitations, one can deliver service globally) Physical office not required Low operational costs and better quality of services Less manpower required

4. Benefits of E-Commerce 7. Easy to start and manage a business (One can sell online through social media as well) 8. Price comparison (Customers can review the comments and compare in different sites without moving around physically.) 9. Home delivery 10. Paperless commerce 11. Large number of options

5. L imitations of E-Commerce De-personalize shopping experience Internet service required Knowledge of digital devices required Easy to set up so anyone can start e-commerce site. We need to be careful about the quality of product and service delivery Security issues of customer’s information Technical failures can cause unpredictable effects on the total processes Not everyone is connected to the Internet so we cannot accommodate all the people Not all goods can be purchased online

6. Types of E-Commerce 1. Business-to-Consumer (B2C): Selling product and services online to consumer. For example Amazon, Flipkart etc. In B2C model, business E-Commerce website is the main platform where all the business transactions take place between a business organization and consumer directly.

7. Types of E-Commerce 2. Business-to-Business (B2B ): Manufacturers/Large Commercial organizations selling products and services to the retailers or wholesalers or smaller commercial organizations. For example Alibaba. In this model, the product is first sold to wholesaler who then sells the product to the final customer.

8. Types of E-Commerce 3. Consumer-to-Consumer (C2C): Consumer-to-Consumer (C2C) type of e-commerce is conducted between consumers. Generally , these transactions are conducted through a third party, which provides the online platform where the transactions are actually carried out. Hamrobazaar.com is a good example of C2C website in Nepal. Website following C2C business model helps consumer to sell their assets like residential property, cars, motorcycles etc. or rent a room by publishing their information on the website.

9. M-Commerce M-commerce (Mobile commerce) is the extended version of e-commerce. It refers to the process of buying and selling of goods and services through wireless handheld devices such as smartphones, tablets or PDAs. Typical example of M-Commerce: Purchasing airline tickets  Purchasing movie tickets  Restaurant/Hotel booking and reservation Top-Up Charges Balance Enquiry  Utility Payment Fund Transfer

10. Online Payment Online payment or E-payment is one of the major components of an e-commerce transaction. It refers to the payment for buying goods or services through the Internet using different online payment gateway.

11. Different forms of Online Payment Credit Cards   Debit Cards Internet banking Mobile banking Digital Wallet such as e- sewa , Khalti etc. Cash on Delivery ( CoD ) – if you don’t have any online payment system then you can pay cash when you receive the product from delivery person.