5 Universals of Change BVSSH Meetup Presentation

presentation from Feb BVSSH meetup.

1. Jason Little | @jasonlittle | #leanchange
5 UNIVERSALS OF CHANGE
https://leanchange.org/philosophy

2. 5 UNIVERSALS OF CHANGE LEANCHANGE.ORG | @JASONLITTLE | #LEANCHANGE
What do you do when someone
moves in next door?

3. ABOUT ME
Mid-90s: IT, started writing code
Early 2000s: started ‘agile consulting’
2009: Started Lean Change
2010-ish to now: dove into org change.
Fun stuff: part-time singer/songwriter/
producer
Also CTO for Spero Careers Canada in
my ‘spare time’

4. 5 UNIVERSALS OF CHANGE LEANCHANGE.ORG | @JASONLITTLE | #LEANCHANGE
BodyLevelOn
BodyLevelT
T
el
BodyLevel
BodyLev
BodyLev
h
lFivee

5. 5 UNIVERSALS OF CHANGE LEANCHANGE.ORG | @JASONLITTLE | #LEANCHANGE
How can I get those
people to…
How do I get buy-in
from…
How do I apply agile
to…
How do I overcome…

6. 5 UNIVERSALS OF CHANGE LEANCHANGE.ORG | @JASONLITTLE | #LEANCHANGE
PURPOSEoverURGENCY
We believe in creating alignment for shared purpose
over instilling fear in people with false urgency.

7. 5 UNIVERSALS OF CHANGE LEANCHANGE.ORG | @JASONLITTLE | #LEANCHANGE
We know how
to reinvent
ourselves when
needed

8. 5 UNIVERSALS OF CHANGE LEANCHANGE.ORG | @JASONLITTLE | #LEANCHANGE
DIALOGUEoverBROADCASTING
We believe in facilitating meaningful dialogue over
broadcasting information at people.

9. 5 UNIVERSALS OF CHANGE LEANCHANGE.ORG | @JASONLITTLE | #LEANCHANGE
We’re not aligned
… yet.

10. 5 UNIVERSALS OF CHANGE LEANCHANGE.ORG | @JASONLITTLE | #LEANCHANGE
EXPERIMENTATIONoverEXECUTING TASKS
We believe in using experimentation to learn as fast
as possible instead of blindly executing the plan.

11. 5 UNIVERSALS OF CHANGE LEANCHANGE.ORG | @JASONLITTLE | #LEANCHANGE
&^*%ing developers
keep breaking the
build. What would
happen if we put a
big-ass siren on the
floor so we’d know
sooner?

12. 5 UNIVERSALS OF CHANGE LEANCHANGE.ORG | @JASONLITTLE | #LEANCHANGE
RESPONSEoverRESISTANCE
We believe in understanding the response to
change over blaming people for resisting.

13. 5 UNIVERSALS OF CHANGE LEANCHANGE.ORG | @JASONLITTLE | #LEANCHANGE
Maybe we (the
change people)
are the problem.

14. 5 UNIVERSALS OF CHANGE LEANCHANGE.ORG | @JASONLITTLE | #LEANCHANGE
CO-CREATIONoverGETTING BUY-IN
We believe in building change with the people
affected over trying to sell them a used car.

15. 5 UNIVERSALS OF CHANGE LEANCHANGE.ORG | @JASONLITTLE | #LEANCHANGE
Invite people to
the party, ask
them to dance,
and let them opt-
in or out

16. 5 UNIVERSALS OF CHANGE LEANCHANGE.ORG | @JASONLITTLE | #LEANCHANGE
MEANINGFUL
DIALOGUE
BROADCASTING &
COMMS PLANS
BALANCE AND TIMING
FOCUS ON WHAT MATTERS
ADJUST BASED ON FEEDBACK

17. 5 UNIVERSALS OF CHANGE LEANCHANGE.ORG | @JASONLITTLE | #LEANCHANGE
MORE GOODIES, EVENTS AND WORKSHOPS AT
LEANCHANGE.ORG