What is 5 Why's?
Problem Root Cause
Corrective
Actions
Root Cause analysis Tools:
Ishikawa Charts (Fish Bone)
Design of Experiments
Is / Is not Analysis
5 Why’s5 Why’s
Cause & Effect Diagram.
Statistical Data Analysis (Cpk, Paretto Charts, Anova,etc…)
Benefits of 5 Why's
When to use 5 Why?
5 Whys can be used in :
troubleshooting,
quality improvement and
problem solving
5 Why Analysis
1) Masalah
3)Tindakan yang patut diambil
2) Punca masalah