77_43515_EA211_2013_1__1_1_kotler13e_crs_09.ppt

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About This Presentation

Marketing


Slide Content

Chapter 9-slide 1
Copyright © 2009 Pearson Education, Inc.
Publishing as Prentice Hall
Chapter Nine
New-Product Development and
Product Life-Cycle Strategies

Chapter 9-slide 2
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development and
Product Life-Cycle Strategies
•New-Product Development
Strategy
•New-Product Development
Process
•Managing New-Product
Development
•Product Life-Cycle Strategies
•Additional Product and Service
Considerations
Topic Outline

Chapter 9-slide 3
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development Strategy
Acquisitionrefers to the buying of a whole
company, a patent, or a license to produce
someone else’s product
New product developmentrefers to original
products, product improvements, product
modifications, and new brands developed from
the firm’s own research and development
Two ways to obtain new products

Chapter 9-slide 4
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development
Reasons for new product failure
Overestimation of market size
Poor design
Incorrect positioning
Wrong timing
Priced too high
Ineffective promotion
Management influence
High development costs
Competition

Chapter 9-slide 5
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Which of the following is nota reason that a new
product might fail?
1.The product is priced too high.
2.The product is poorly designed.
3.The estimated market for the product is too large.
4.All of the above are reasons that a new product
might fail.

Chapter 9-slide 6
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Which of the following is nota reason that a new
product might fail?
1.The product is priced too high.
2.The product is poorly designed.
3.The estimated market for the product is too large.
4.All of the above are reasons that a new product
might fail.

Chapter 9-slide 7
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development Process
Major Stages in New-Product Development

Chapter 9-slide 8
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development Process
Idea generationis the systematic search for
new-product ideas
Sources of new-product ideas
•Internal
•External
Idea Generation

Chapter 9-slide 9
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development Process
Internal sourcesrefer to the
company’s own formal research
and development, management
and staff, and intrapreneurial
programs
External sourcesrefer to sources
outside the company such as
customers, competitors,
distributors, suppliers, and
outside design firms
Idea Generation

Chapter 9-slide 10
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Which of the following isnota good external
source of ideas?
1.Customers
2.The R&D department
3.Suppliers
4.Competitors

Chapter 9-slide 11
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Which of the following is not a good external
source of ideas?
1.Customers
2.The R&D department
3.Suppliers
4.Competitors

Chapter 9-slide 12
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development Process
•Identify good ideas and drop poor ideas
•R-W-W Screening Framework:
–Is it real?
–Can we win?
–Is it worth doing?
Idea Screening

Chapter 9-slide 13
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development Process
Product ideais an idea for a possible product
that the company can see itself offering
to the market
Product conceptis a detailed version of the
idea stated in meaningful consumer
terms
Product imageis the way consumers
perceive an actual or potential product
Concept Development and Testing

Chapter 9-slide 14
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development Process
Concept testing refers to testing new-product
concepts with groups of target consumers
Concept Development and Testing

Chapter 9-slide 15
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development Process
•Marketing strategy development refers to
the initial marketing strategy for
introducing the product to the market
•Marketing strategy statement includes:
–Description of the target market
–Value proposition
–Sales and profit goals
Marketing Strategy Development

Chapter 9-slide 16
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development Process
Business analysisinvolves a review of the
sales, costs, and profit projections to find
out whether they satisfy the company’s
objectives
Marketing Strategy Development

Chapter 9-slide 17
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development Process
Product development involves
the creation and testing of
one or more physical
versions by the R&D or
engineering departments
•Requires an increase in
investment
Marketing Strategy Development

Chapter 9-slide 18
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development Process
Test marketing is the
stage at which the
product and
marketing program
are introduced into
more realistic
marketing settings
Provides the marketer
with experience in
testing the product
and entire marketing
program before full
introduction
Marketing Strategy Development

Chapter 9-slide 19
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
________ is a review of the sales, costs, and profit
projections for a new product to find out
whether these factors satisfy the company’s
objectives.
1.Market strategy development
2.Product development
3.Business analysis
4.Forecasting

Chapter 9-slide 20
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
________ is a review of the sales, costs, and profit
projections for a new product to find out
whether these factors satisfy the company’s
objectives.
1.Market strategy development
2.Product development
3.Business analysis
4.Forecasting

Chapter 9-slide 21
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
When a concept moves into a physical product to
insure that the product idea can be turned into
a workable product, this is referred to as
___________.
1.market strategy
2.product development
3.business analysis
4.commercialization

Chapter 9-slide 22
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
When a concept moves into a physical product to
insure that the product idea can be turned into
a workable product, this is referred to as
___________.
1.market strategy
2.product development
3.business analysis
4.commercialization

Chapter 9-slide 23
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development Process
Types of Test Markets
Standard testmarkets
Controlled test markets
Simulated test markets

Chapter 9-slide 24
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Which of the following is nota form of test
marketing?
1.Standard test markets
2.Controlled test markets
3.Simulated test markets
4.Perceptual test markets

Chapter 9-slide 25
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Which of the following is nota form of test
marketing?
1.Standard test markets
2.Controlled test markets
3.Simulated test markets
4.Perceptual test markets

Chapter 9-slide 26
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Some of the drawbacks of ________ test markets
are that they can be very costly, and they can
give competitors a chance to look at the
company’s new ideas.
1.standard
2.controlled
3.simulated
4.Internet

Chapter 9-slide 27
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Some of the drawbacks of ________ test markets
are that they can be very costly, and they can
give competitors a chance to look at the
company’s new ideas.
1.standard
2.controlled
3.simulated
4.Internet

Chapter 9-slide 28
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development
Process
•Advantages of simulated test markets
–Less expensive than other test methods
–Faster
–Restricts access by competitors
•Disadvantages
–Not considered as reliable and accurate due to
the controlled setting
Marketing Strategy Development

Chapter 9-slide 29
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development Process
Marketing Strategy Development
When firms test
market
•New product
with large
investment
•Uncertainty
about product
or marketing
program
When firms may
not test market
•Simple line
extension
•Copy of
competitor
product
•Low costs
•Management
confidence

Chapter 9-slide 30
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Development Process
Commercialization is the introduction
of the new product
•When to launch
•Where to launch
•Planned market
rollout
Marketing Strategy Development

Chapter 9-slide 31
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
The systematic search for new-product ideas is
called ________.
1.idea generation
2.idea search
3.idea screening
4.concept development

Chapter 9-slide 32
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
The systematic search for new-product ideas is
called ________.
1.idea generation
2.idea search
3.idea screening
4.concept development

Chapter 9-slide 33
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Once the new product ideas have been screened,
the next step in the new product development
process is ________.
1.marketing strategy
2.concept development and testing
3.product development
4.none of the above

Chapter 9-slide 34
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Once the new product ideas have been screened,
the next step in the new product development
process is ________.
1.marketing strategy
2.concept development and testing
3.product development
4.none of the above

Chapter 9-slide 35
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
The final stage in new product development is
referred to as ________.
1.new product penetration
2.commercialization
3.consumer initiation
4.idea screened

Chapter 9-slide 36
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
The final stage in new product development is
referred to as ________.
1.new product penetration
2.commercialization
3.consumer initiation
4.idea screened

Chapter 9-slide 37
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Managing New-Product Development
Successful new-product development should
be:
•Customer centered
•Team centered
•Systematic

Chapter 9-slide 38
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Managing New-Product Development
Customer-centered new product
developmentfocuses on
finding new ways to solve
customer problems and
create more customer
satisfying experiences
•Begins and ends with solving
customer problems
New-Product Development Strategies

Chapter 9-slide 39
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Managing New-Product Development
Sequential new-product developmentis a
development approach where company
departments work closely together
individually to complete each stage of the
process before passing it along to the next
department or stage
•Increased control in risky or complex
projects
•Slow
New-Product Development Strategies

Chapter 9-slide 40
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Managing New-Product Development
Team-based new-product developmentis a
development approach where company
departments work closely together in
cross-functional teams, overlapping in the
product-development process to save
time and increase effectiveness
New-Product Development Strategies

Chapter 9-slide 41
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Managing New-Product Development
Systematic new-product
developmentis an
innovative development
approach that collects,
reviews, evaluates, and
manages new-product
ideas
•Creates an innovation-
oriented culture
•Yields a large number of new-
product ideas
New-Product Development Strategies

Chapter 9-slide 42
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Product Life-Cycle Strategies
Product Life Cycle

Chapter 9-slide 43
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
•Product development
–Sales are zero and investment costs mount
•Introduction
–Slow sales growth and profits are nonexistent
•Growth
–Rapid market acceptance and increasing profits.
•Maturity
–Slowdown in sales growth and profits level off or
decline
•Decline
–Sales fall off and profits drop
Product Life-Cycle Strategies

Chapter 9-slide 44
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Which of the following is not a stage in the
product life cycle (PLC)?
1.Idea screening
2.Growth
3.Maturity
4.Decline

Chapter 9-slide 45
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Which of the following is nota stage in the
product life cycle (PLC)?
1.Idea screening
2.Growth
3.Maturity
4.Decline

Chapter 9-slide 46
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Which stage of the product life cycle (PLC) is
characterized by slow growth because the
product has achieved acceptance by most of
its potential buyers?
1.Introduction
2.Growth
3.Maturity
4.Decline

Chapter 9-slide 47
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Which stage of the product life cycle (PLC) is
characterized by slow growth because the
product has achieved acceptance by most of
its potential buyers?
1.Introduction
2.Growth
3.Maturity
4.Decline

Chapter 9-slide 48
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Product Life-Cycle Strategies
Fads are temporary
periods of unusually
high sales driven by
consumer
enthusiasm and
immediate product
or brand popularity

Chapter 9-slide 49
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Product Life-Cycle Strategies

Chapter 9-slide 50
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
________ tend to grow slowly, remain popular for
a while, and then decline slowly.
1.Fads
2.Styles
3.Fashions
4.Designs

Chapter 9-slide 51
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
________ tend to grow slowly, remain popular for
a while, and then decline slowly.
1.Fads
2.Styles
3.Fashions
4.Designs

Chapter 9-slide 52
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Product Life-Cycle Strategies
•Slow sales growth
•Little or no profit
•High distribution and promotion expense
Introduction Stage

Chapter 9-slide 53
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Product Life-Cycle Strategies
•Sales increase
•New competitors enter the market
•Price stability or decline to increase volume
•Consumer education
•Profits increase
•Promotion and manufacturing costs gain
economies of scale
Growth Stage

Chapter 9-slide 54
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Product Life-Cycle Strategies
•Slowdown in sales
•Many suppliers
•Substitute products
•Overcapacity leads to competition
•Increased promotion and R&D to support
sales and profits
Maturity Stage

Chapter 9-slide 55
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Product Life-Cycle Strategies
•Market modifying
•Product
modifying
•Marketing mix
modifying
Maturity Stage Modifying Strategies

Chapter 9-slide 56
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Product Life-Cycle Strategies
•Maintain the product
•Harvest the product
•Drop the product
Decline Stage

Chapter 9-slide 57
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
In the ________ stage, sales start climbing quickly
and competition often enters the market.
1.introduction
2.growth
3.maturity
4.decline

Chapter 9-slide 58
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
In the ________ stage, sales start climbing quickly
and competition often enters the market.
1.introduction
2.growth
3.maturity
4.decline

Chapter 9-slide 59
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Product Life-Cycle Strategies
Summary of Product Life Cycle

Chapter 9-slide 60
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Additional Product and Service
Considerations
Public policy and regulations regarding developing
and dropping products, patents, quality, and
safety
Product Decisions and Social
Responsibility

Chapter 9-slide 61
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Marketers should consider public policy
issues involving product safety,
environment, and warranties. This is
referred to as ________.
1.social responsibility
2.positioning
3.marketing mix
4.commercialization

Chapter 9-slide 62
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Marketers should consider public policy
issues involving product safety,
environment, and warranties. This is
referred to as ________.
1.social responsibility
2.positioning
3.marketing mix
4.commercialization

Chapter 9-slide 63
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Additional Product and Service
Considerations
•Determining what products and
services to introduce in which
countries
•Standardization versus
customization
•Packaging and labeling
•Customs, values, laws
International Product and
Service Marketing—Challenges

Chapter 9-slide 64
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted, in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written
permission of the publisher. Printed in the United States of America.
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
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