A presentation on corporate etiquettes

1. It is a set of ordinarily agreed upon rules for behaving in an business environment (also known as business etiquettes).

2. Essentially, it focuses on manners for the corporation and for its individual players.

3. It has to do with the way an individual interacts with customers and other businesses.

4. When etiquette is observed, the corporation has the opportunity to present a seamless, mannered front to the rest of the world, which can increase the respect the world gives it, resulting in a potentially more profitable corporation.

1. A Presentation on Corporate Etiquettes

2. Corporate Etiquettes It is a set of ordinarily agreed upon rules for behaving in an business environment (also known as business etiquettes). Essentially, it focuses on manners for the corporation and for its individual players. It has to do with the way an individual interacts with customers and other businesses. When etiquette is observed, the corporation has the opportunity to present a seamless, mannered front to the rest of the world, which can increase the respect the world gives it, resulting in a potentially more profitable corporation.

3. Some Important Corporate Etiquettes Customer Service Etiquettes Phone Etiquettes E-Mail Etiquettes Corporate Dressing Etiquettes Office Space Etiquettes Professional Etiquettes Interview Etiquettes

4. Customer Service Etiquettes Do not take comments or insults personally Never interrupt the customer Show Empathy Stay focused Take Responsibility Patience really is a virtue Be Polite

5. Phone Etiquettes DON’T Eat when you are on phone Put someone on speaker phone Talk with others Say anything that you don’t want the caller to hear Answer the phone if you are not prepared Answer calls when you are in office or in a meeting

6. Phone Etiquettes DO Answer using your name, title and ask how can you help Always leave your phone number and speak slowly Leave a short, detailed message Return calls in a timely manner Smile when you answer the phone

7. E-Mail Etiquettes Subject line should be short and specific Avoid jargon and abbreviations Use short paragraph Read for content and grammar before sending Be consistent with format Think before you hit “sent”

8. Corporate Dressing Etiquettes Clothing and accessories should be neat, smart and subtle. This also applies to hairstyle and perfume. Hairstyles should be chosen to look well-groomed and tidy. Any visible piercings should be removed Cover any tattoos Clothing should be laundered and ironed.

9. Contd … Research clothing suitable for business environments and request feedback from people For Men : A suit in shades of black, gray or dark blue, in either a light color or with pinstripes is acceptable For Women: A suit with a skirt or pants or decent a business dress is acceptable, colors should be light.

10. Office Space Etiquettes Don’t interrupt in other’s conversation Don’t touch, ask for permission Cubicals do have walls but still be polite Keep your workstation clean Watch over expressions(don’t yawn)

11. Interview Etiquette s Your hair should be clean, combed and tied properly Nails should be clean Avoid err while talking Arrive before time on the venue Keep your phone on silent

12. Contd …. Don’t assume rather confirm Don’t stretch be accurate Body posture should be straight Greet the interviewer nicely Ask for permission to sit

13. Conclusion Corporate Etiquettes are essential to survive and succeed both at personal and professional level. Corporate Etiquettes are of paramount importance in corporate world therefore, it is mandatory to stick to the basics of etiquettes. To become a successful professional and serve the organization in the most dignified manner one must learn how to behave professionally.

14. Components of an E-Mail http://www.moocsengine.com http://www.facebook.com/moocsengineonline