Active Listening for the learners to hone communication

Listening

2. Desire to be
“other-directed”
No desire to
protect yourself
Desire to imagine
the experience of
the other
Desire to
understand,
not critique
Qualities of Active Listeners

3. BODY LANGUAGE
Skills for Active Listening
Examples:
Sitting forward
Eye contact
Nodding head

4. OPEN-ENDED
QUESTIONS
Skills for Active Listening
Examples:
What happened
after that?
Who was there?
What did they do?
How did that work?

5. REPEAT CONTENT
Skills for Active Listening
Examples:
So what I hear you
saying is . . .

6. ACKNOWLEDGING
FEELINGS
Skills for Active Listening
Examples:
You’re feeling ___.
It makes you
(feeling) that . . .

7. DON’T JUDGE
Skills for Active Listening
Examples:
Bite your tongue!

8. BEING QUIET
Skills for Active Listening
Examples:
Count to yourself.

9. LISTENER
Trying It Out
Active listening
SPEAKER
A success that they’ve
experienced
OBSERVER
Make note of active listening
skills being used. Feedback.

10. Body Language
ACTIVE LISTENING
Open-Ended
Questions
Repeat Content
Acknowledge
Feelings
Don’t Judge Be Quiet

11. LISTENER
Trying It Out
Active Listening
SPEAKER
The biggest challenge of
being an educator
OBSERVER
Make note of active listening
skills being used. Feedback.

12. Body Language
ACTIVE LISTENING
Open-Ended
Questions
Repeat Content
Acknowledge
Feelings
Don’t Judge Be Quiet

13. SPEAKER
Trying It Out
Active Listening
SPEAKER
What made them want to
become an educator
OBSERVER
Make note of active listening
skills being used. Feedback.

14. Body Language
ACTIVE LISTENING
Open-Ended
Questions
Repeat Content
Acknowledge
Feelings
Don’t Judge Be Quiet