ADP Passwordless Journey Case Study.pptx

FIDO Seminar RSAC 2024

1. Passkeys in a B2B2C World A Journey to Passwordless May | 2024

2. Team Sanjoli Ahuja Senior Director – Product Management Tushar Phondge Director – Product Management

3. ADP in a nutshell ADP is committed to reimaging a better way to work. That is what our tagline, Always Designing for People , truly means. We constantly look to tomorrow, to help people work smarter.  1M+   # 1   140   63K   41M   3.1T   11M

4. The Passwordless Journey Step 0 Consolidate Different Login Experiences Step 1 Passwordless Journey through mobile app Step 2 Passwordless Journey through Federated Single Sign On Step 3 Passwordless Journey through passkeys Step 4 Early Adoption on passkeys Step 5 Passkeys rollout 

5. The passwordless journey – Step 2.5 Enjoy the journey #goa *based on true stories Tip

6. Why pivot to FIDO Security Convenience

7. Peace … and of course go see # northernlights Tip

8. Roll Out FIDO Passkeys using F.I.D.O. - The Process F ind the right stakeholders Partner with FIDO thought leaders Evangelize with business partners Passkeys became a talking point for all conversation I nnovate and I terate Proof of Concept Partner with UX & Developers upfront to build prototypes D esign, D evelop and just D o It Focus on easy transition from password to passwordless Focus on rolling rollouts O bserve & O ptimize O utcomes Stay connected to clients Continuous feedback O F I D

9. Sneak Preview Optional Prompt Device aware Fall back to password available

10. Time saved in login # solareclipse #productivity # appreciatenatureduringworkhours Tip

11. Challenges and Learnings Challenges Industry Maturity/ New Technology Low Initial Adoption Educate Clients Browser controlled user experience Learnings Start Small - Success is Contagious Legal and Privacy aware Over Communicate Rollout end to end self-service solution Accessibility & Resiliency 

12. The Balancing Act Security Passkeys adoption across the industry would lay the foundation to finally eradicate need for passwords Convenience Passkey chain to give a true passwordless experience Privacy Safeguarding Personal information and giving human control to their data

13. How Passkeys are helping us # antelopecanyon # thereislightattheendofthetunnel Tip