PERMANENT RECORDS written communication has the advantage of being stored for future reference .therefore policy matters, procedural instructions and confidential orders are communicated through written communication . Even if the receiver forgets the message , he can refer to the files where written records are preserved
EASIER TO UNDERSTAND written communication is easier to understand than speech as it allows ample time to the reader to read at his leisure , analyse and think about the message .He can take a break if his interest wanes . Therefore large messages are usually communicated through written words
COMPOSING IN ADVANCE Written communication can be composed in advance before it is delivered . The sender can ponder over the words and their effect on the receiver and accordingly, can change his message
ACCURACY Written communication are less prone to errors as they are organized more carefully than the spoken messages. While writing a message superfluous words and all possible errors should be avoided to make it concise, clear and complete
WIDER ACCESS Written messages, being frequently circulated, have wide access to the employees. This is not possible in case of oral message